Superb product quality and genuinely exceptional customer service. The rare thing of an internet seller with a telephone number for customer service that gets answered immediately and the easiest si... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So nice to be able to easily contact a human team-member and get a useful response rather than an AI assistant with a generic answer! Ballistic fleece arrived today, looks as shown on the pho... Se mer
Purchased a Ridgeline pintail smock and pair of Jack Pike neoprene wellies in Hollands “Black Friday sales”. Both items were at a good discounted price point, it being Black Friday. Ridgeline smock... Se mer
The scheduled dispatch date passed with no contact from the supplier. Chased it up and received a response straight away saying they would look into it but didn't receive a further update until I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
https://hollandscountryclothing.co.uk/ Hollands Country Clothing has been in business for over four decades, having been started by Malcolm Holland back in 1978. The store is a family-run establishment that is known for its collection of high quality country clothing. It offers customers an array of clothing and accessories that range from everyday farm workwear to classic country tweeds. As the fourth generation farmer, Malcolm had a deep understanding and appreciation for rural life which he wanted to share with his customers. Today, this ethos continues on as Hollands Country Clothing resells the best country brands from around the world such as Aigle, Alan Paine, Hoggs of Fife, Musto, Deerhunter and Harkila. These brands have become synonymous with quality, high-performance, and the traditional country look – ideal for any occasion or weather condition! At Hollands, customer satisfaction is our top priority. We understand that sometimes things don’t work out as planned and we want to make it right for our customers. That’s why we offer a hassle-free return policy on all purchases within 90 days of the original purchase date. If you are ever unsatisfied with your purchase from Hollands, simply contact us and let us know what happened so we can take care of it quickly and efficiently. We will do whatever it takes to ensure your satisfaction, whether that means issuing a refund or exchanging the item. Our friendly customer service team is always here to help make sure you get what you need in a timely manner. For more information about great offers and more, follow us on Facebook and Instagram For customer inquiries please email: info@hollandscountryclothing.co.uk
Kontaktuppgifter
Disley Hall Farm, Corks Lane, SK12 2DA, Disley, Storbritannien
- 0161 524 3548
- info@hollandscountryclothing.co.uk
- www.hollandscountryclothing.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Discount
Excellent service, prompt phone answering and clear email communication resolving a discount issue.
Thank you Nel, Fin and Hannah
Great customer service
I had placed an order and realised I'd selected the wrong size so I emailed my problem and was contacted within minutes and everything was sorted out promptly, the website is very user friendly too.
Excellent service.
I had a slight problem paying for my order ( I think it was mainly my fault) but I phoned customer service and it was sorted straight away. Order delivered when they said it would. Excellent service.
Great company to deal with
Great company to deal with, really helpful and friendly customer team. Great prices and top quality clothing - Returning customer.
Great experience
I had to return some goods and order new and couldn't log on . I rang up. all my queries were answered completely , a new order started , the return process started and my two accounts merged so as to avoid confusion in the future. it was great to speak to someone who knew their business and had good interpersonal skills . TBH we've never had anything different from Hollands .
Reliable and friendly service
Overall Excellent Customer Experience
First time I ordered from Hollands Country Clothing. I liked the choice they had as I had a specific need around safety boots. Although the product was just as I expected it, it wasn't really suitable on further reflections, so I have exchanged it for something else. The process to arrange the return was very quick and easy. I did make a call to check something else and spoke to one of their team who was very helpful and accommodating. The business has a nice personal feel to it, the service being very good overall.
Excellent customer service
My order was placed late on Sunday night and the waterproof clothing was required for my son school trip leaving on Wednesday morning. I contacted Hollands at 9am on Monday morning and the message was relayed to staff working in there shop who then had the items despatched immediately. I live in Northern Ireland so it still had a long journey from mainland UK before the item was delivered.
We received early on Tuesday afternoon due to excellent service provided by all of the Hollands.
Very good customer service
Very good customer service. Query's answered quickly & politely. Advisor Abe seemed very knowledgeable about clothing products.
Excellent!
Excellent! I had to contact customer services who were extremely helpful, polite and resolved my issue straight away. I just wish many other companies would provide such a great service as sadly these days, it’s lacking.
I have bought a number of products over…
I have bought a number of products over the years from this company. Their customer service has always been polite and responsive. Deliveries on time and quality products. Any faulty goods have been replaced without drama.
I would recommend this company.
Excellent company with very good…
Excellent company with very good customer service. I would like to say thank you to Nelly in particular who was very helpful and efficient.
Order change
Had to make a change to my order and the team were absolutely brilliant in sorting it for me. Top class customer service.
Excellent service and product
I’ve been so impressed with the service I’ve received from Hollands company. I’d made a mistake entering my address and the first attempt to deliver failed. The levels of communication were absolutely excellent.
The jodpur leather boots I ordered are fabulous and quite a bargain!
Extremely helpful customer service.
The usual prompt response and…
The usual prompt response and efficiency. Communication is always excellent
They are the most helpful company to…
They are the most helpful company to deal with when I first started. I ordered the wrong size and it was no problem. Sending them back and sending me the correct size which are absolutely fabulous. I’ve just ordered two more pairs thank you.
I enquired about an item,and the lady…
I enquired about an item,and the lady found the answer quickly, and proceeded to take the order. Very pleased about this.
Low prices and quick delivery
The ordering is easy with prices generally on the low side compared with other, beats Amazon most times. Customer service are really helpful. List the invoice but the found it and helped replace a faulty jacket. Could not fault them. Thumbs up for Hannah.
I've ordered from Hollands a couple of…
I've ordered from Hollands a couple of times now and been very happy with the speed of delivery. On the one occasion the product was faulty, they dealt with the return quickly and satisfactorily, with excellent customer service. I'm very happy.
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