The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Se mer
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Plats
Byt platsUnit 1, Williamson Square, L1 1EJ Liverpool, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Se mer
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110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Se mer
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The books were delivered promptly and i had no complaints about the books themselves. All in all, it was a service well done and i was completely satisfied.
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Företagsinformation
Om hmv (UK) - Liverpool
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 1, Williamson Square, L1 1EJ, Liverpool, Storbritannien
4,8
Utmärkt
688 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always good response from the staff and…
Always good response from the staff and excellent quality
14 november 2025
Svar från hmv (UK) - Liverpool
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A convenient way to shop
I found all I wanted, as well as collecting an item I had ordered previously. A convenient way to take delivery of a bulky purchase without worrying about not being at home to receive the package. An opportunity to browse the CD racks and find some additions to my extensive collection at a competitive price.
14 november 2025
Svar från hmv (UK) - Liverpool
Hi Nigel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Liverpool
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Liverpool
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rapid delivery to store and really nice…
Rapid delivery to store and really nice staff in store.
6 november 2025
Svar från hmv (UK) - Liverpool
Hi Geoff
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Timely and without difficulty
My daughter was able to collect my two ordered CDs on my behalf and there was no difficulty over this. Whole process was timely
3 november 2025
Svar från hmv (UK) - Liverpool
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who helped me was brilliant,
The person who helped me was brilliant,
Really friendly and really helpful
1 november 2025
Svar från hmv (UK) - Liverpool
Hi Jo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient delivery service
Ordered Friday afternoon and arrived early morning on Monday so very good service for standard Royal Mail delivery
31 oktober 2025
Svar från hmv (UK) - Liverpool
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Another efficient and friendly…
Another efficient and friendly transaction with the Liverpool store. Thank you.
28 oktober 2025
Svar från hmv (UK) - Liverpool
Hi Malcolm
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Friendly Staff ready to Help
The Friendly Staff ready to Help. Ease of ordering pre-orders. Lie using the Liverpool Store.
24 oktober 2025
Svar från hmv (UK) - Liverpool
Hi Kenneth,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheerio!
Svar från hmv (UK) - Liverpool
Hi Ladislav
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great album and fast delivery
Nebraska is a great album, the special edition version is rally great
26 oktober 2025
Svar från hmv (UK) - Liverpool
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service, held on to my order until I was able to pick it up. Got back to me very quickly and were very helpful. A pleasant experience!
21 oktober 2025
Svar från hmv (UK) - Liverpool
Hi Roy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Liverpool
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Liverpool
Hi Carol,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Liverpool
Hi Cath,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Liverpool
Hi Will,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV means excellent service
Prompt delivery, good communication,
Good value for money all round excellent service
18 oktober 2025
Svar från hmv (UK) - Liverpool
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order arrived quickly to store
Order arrived quickly to store. Collected without issue.
17 oktober 2025
Svar från hmv (UK) - Liverpool
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Svar från hmv (UK) - Liverpool
Hello Nadia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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