The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Se mer
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Plats
Byt platsUnit 1, Williamson Square, L1 1EJ Liverpool, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Se mer
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110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Se mer
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I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my nam... Se mer
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Företagsinformation
Om hmv (UK) - Liverpool
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 1, Williamson Square, L1 1EJ, Liverpool, Storbritannien
4,8
Utmärkt
687 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice staff very helpful ordering was…
Nice staff very helpful ordering was easy an fast. Very Happy 😊
7 augusti 2026
Svar från hmv (UK) - Liverpool
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Made an order in store
Made an order in store to have the item delivered to the store and the process was fast and easy. Staff member was very helpful.
31 juli 2026
Svar från hmv (UK) - Liverpool
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick service polite staff and left…
Quick service polite staff and left with what I wanted
28 juli 2026
Svar från hmv (UK) - Liverpool
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Speedy and excellent service as always.
Speedy and excellent service as always.
Thank You.
23 juli 2026
Svar från hmv (UK) - Liverpool
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The perfect shop for cinema buffs.
Staff are very knowledgeable about films. I always find the staff friendly, courteous and eager to help.
24 juli 2026
Svar från hmv (UK) - Liverpool
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good experience .
Easy to order CDs and pick up in store. Friendly and helpful staff in store.
19 juli 2026
Svar från hmv (UK) - Liverpool
Hi Pete,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guy behind the desk took the whole…
The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the internet was really slow, but he took the time and explain and sorted everything for me! Thanks so much!
19 juli 2026
Svar från hmv (UK) - Liverpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I found what i was looking for and i…
I found what i was looking for and i picked my order up at the same time.
17 juli 2026
Svar från hmv (UK) - Liverpool
Hi STEPHEN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Liverpool
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling Stones new release
Wanted info on the stones new record for a present -although the assistant thought I meant the stone roses 🤣she did help & gave me options as it wasn’t yet released-I received it thru the post the day after the release -so thankyou for the help
12 juli 2026
Svar från hmv (UK) - Liverpool
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What would Nipper say?
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the durable, versatile synthetic plastic (polyvinyl chloride or PVC) used for flooring, clothing, and construction, I had ordered a boxset that, contained, a Compact Disc, Posters, a book, a 7" single, and a double album.
What would Nipper say as he listened to a recording of His Master's Voice? ;-)
HMV used to be a record shop. It's now a purveyor, in store of "tatt".
7 juli 2026
Svar från hmv (UK) - Liverpool
Hello Mark
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Svar från hmv (UK) - Liverpool
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Another excellent trip to Liverpool…
Another excellent trip to Liverpool HMV. Great selection, well stocked. Helpful and very friendly staff.
3 juli 2026
Svar från hmv (UK) - Liverpool
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
110-OUT 10 NEVER HAD ANY NEGATIVE…
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SHAME WILLIKISISONS NEVER DID.KEEP UP THE GOOD WORK .IF YOU KNOW WHERE THIS SHOP IS IN LIVERPOOL YOU WILL UNDERSTAND WHY IT WORKS WHERE IT IS
3 juli 2026
Svar från hmv (UK) - Liverpool
Hi Bailey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young lady who served me was very…
The young lady who served me was very polite and knowledgeable of music
28 juni 2026
Svar från hmv (UK) - Liverpool
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Liverpool
Hi Matt
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Sales assistant was very kind and…
Sales assistant was very kind and helpful. The real deal.
2 maj 2026
Svar från hmv (UK) - Liverpool
Hi Matthew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service and communication excellent…
Service and communication excellent throughout the order and store pick up process, it was faultless and would very much recommend.
22 juni 2026
Svar från hmv (UK) - Liverpool
Hi Jardine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Liverpool
Hi Lellyo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Liverpool
Hello derek
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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