Hippo Motor Group Omdömen 

I didn’t think I would be approved for finance but Micheal helped find the best deal available for me and was patient whilst I decided what car to go for. When picking up the car Tristan was on hand to help make sure I had all the information I needed and was helpful I couldn’t recommend hippo enough I will use them again

Tristan gave Very good suport and quality experience!!!

Excellent service from beginning to end. Easy to talk to and really helpful. Explained everything throughout. Didn't feel like I was getting a 'sales pitch' from Kyle on the phone but instead was offered cars in line with what i'd asked for. Tristan dealt with my collection at the Peterborough branch. He made sure it was quick and easy. Both of them were really friendly and professional.

Liam was very nice and helpful thanks :)

Liam. Was fantastic helping me get all what I need. The whole team were great, thanks to Zac and James for everything. Definitely recommend!!!

Great car buying experience. Callum found me the best car with call and emails . Once I came to collect the car , Matt was great made it all very easy 👍👍

Curt the phone sales and Tristan car shop assistants were great help. And really helped with any information that was needed

Thank you to both James and Matt for getting everything sorted so quick till I picked the car up. Thank you once again!

Easy process with friendly knowledgeable staff.

Great experience Matt was very helpful great hand over

Very welcoming when picking car up and got everything sorted before hand so was simple process

Matt from the Peterborough branch was extremely helpful.

Kash on the phone was also very helpful.

Clear and concise on everything,

They deserve the praise,

I wanted to firstly say a huge thank you to a Matt in the sales team who was wonderful in his support in guiding me through my first ever ever eperience of financing a car. He really made the whole process easy and stress free! Although there had been an issue with my car arriving without an MOT and repairs required. As soon as this was apparent to me I worried that I would have trouble with getting the issues rectified but i can quite honestly say dealing with Adnan and Claire and other agents who took my calls amd emails were all brilliant. Answered the phone straight away and were always attentive and honest. Therefore given I had some issues I consider Hippo as a whole very good regardless to the issue, Nice work Hippo and a special shout out to Matt, Adnan and Claire. Good people that deserve the feedback. One thing I would say and why you did not get a 5 star is that i lost earnings due to the failed MOT and awaiting repairs. No gesture of good will was offered or considered which I find not a company let down because I did not deserve the stress and my clients I had to cancel were impacted. Thats not ok Hippo!

Our new car was delivered today from David L.
David was very professional and polite,an asset to the company.
Showed us all the ins and out of the car,which was greatly appreciated by myself and wife.
Brilliant service

Realistically my score is 3.5 but can’t do half stars and rounding down seemed unfair.

Lewis who dealt with my sale was absolutely fantastic and he deserves 10/10, he was patient and I’m sure he must have been as frustrated as me at times when trying to sort the sale.

From the beginning of the week of collection I’d asked for the car to be ready, I knew I’d be collecting it on the Friday. I confirmed this on the Friday morning that I’d be driving from Sheffield to Peterborough to collect.

It was all finally in place late morning of the Friday. I arrived at Peterborough just after 4pm (I’d been told I needed to be there by 4:30pm at the latest). When I got there it turned out that the sales lad who had been in the email string (which included the Preperation Manager also who had to agree the collection, so it’s not as though he hadn’t seen the emails) had gone home and not passed it over to anyone else, so the first anyone on the sales floor was when I turned up.

The car wasn’t prepped, hadn’t even been cleaned let alone had the ceramic coating applied which I’d paid extra for!I asked to do the paperwork of the car whilst I waited as time was ticking on and I knew the salesman Josh who took ownership of it was doing what he could, even offering to go help the prep team apply the ceramic coating to be applied as he said if it wasn’t done right it doesn’t work.

The keys were handed over, no walk around, nothing. Very disappointing.

On Saturday morning, I had a good look around the car, passenger seat was dirty, the windows hadn’t been cleaned off properly. Around the boot was filthy, scratches all over the rear bumper, a scratch on the rear quarter, obviously the past owner who was a motobility customer as the receipts were in the book, had had a dog which is where the scratches were from in the rear bumper.

Emailed sales Monday with my concerns. Nothing offered to put it right. It’s rained today and there’s no way the ceramic coating was applied properly as the rain would have “beaded” on the car and it doesn’t.

Paying £61 a month for warranty and exterior/interior protection which now feels a complete waste of money.

Great customer service smooth handover. Thanks Josh!

Decided to take the plunge and bought a Range Rover sport (22 plate) from hippo motor group,have dealt with them in the past and had some great cars from them.
Haseeb dealt with me from start to finish and take my hat off to him,he is a credit to the company.
Had my new car approx 3 weeks now and love it.its unmarked,faultless and a dream to drive.
Thank you haseeb 👍 I will definitely be getting my next car from hippo again in the future.
Happy days
Kind regards
S M.

Throughout the whole process everything as been professional and clear. Everyone I've spoken to has been great from Kamaal who was dealing with my original application to Graham who dropped off my car. Cannot fault anything.

Great experience with Liam from Hippo motor company.

Helpful and got a great deal with the Shine product.

Having recently bought a car from the Hippo Motor Group I am very happy with the service I received.There were a number of small issues that were all rectified prior to collection. Also when it was discovered that the rear parcel shelf was missing I was passed onto Claire at Customer Experience. She quickly arranged for a replacement that was delivered to my home address.