Spent from 2pm on Sunday until 10pm watching and waiting for a Dr. to join my appointment. The system kicked me off at 10pm and it's closed. Are you serious? You wasted my whole day? What a horrible s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
HealthTap is convenient, easy to use, and connects you with professional medical advice when you need it. A great healthcare resource
Overall, a great service. Free educational answers to many common medical questions, and many uncommon questions as well. Gets 4/5 stars because I've had trouble in the past with what seemed like fals... Se mer
Företaget har svarat
Worst customer service. Emailed them 3 times plus 2 phone calls to get a simple issue resolve. Repeated my story over and over and over again. So frustrating. I just wanted antibiotics for a s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.
Kontaktuppgifter
2465 Latham Street, 3rd Floor, 94040, Mountain View , USA
- support@healthtap.com
- www.healthtap.com
2,9
Medel
223 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Healyhtap does not bring any benefits…
Healyhtap does not bring any benefits to day to day life.
Especially in conjunction with corporate. Even more. The monitoring of data and privacy related subjects are a big concern.
5 augusti 2019
Omdöme utan inbjudan
The first time I used Health tap I was…
The first time I used Health tap I was pleased. I needed budesonide for my ulcerative colitis and and va did not have this.
Next I asked for Tamiflu to have on hand if my son came home with flu symptoms. The response was from a jack dumb physician who said it was not for prevention.
If one were to look up the use of Tamiflu, it states that is if for "prevention" for the common flu!
I will neve use healthtap again as it has juvenile ignorant as doctors on it.
5 augusti 2019
Omdöme utan inbjudan
FAST EASY AND TALKS GREAT KNOWLEDGE…
FAST EASY AND TALKS GREAT KNOWLEDGE VERY GOOD BOUT FINDING OUT WHAT EVER YOU ASK
5 augusti 2019
Omdöme utan inbjudan
Easy to navigate
Easy to navigate, fair charges, extensive patient’s rights.
5 augusti 2019
Omdöme utan inbjudan
Very low/minimal consultations in Fl
Very low/minimal consultations in Fl. Additionally, for 1 4 hour committed shift I am paid $100; however, for each consult, $30 is deducted from the shift payment. Therefore, I would have to see 8 patients to earn $200. Beyond sad and certainly not competitive with any other telemedicine venues.
5 augusti 2019
Omdöme utan inbjudan
Excellent app.
5 augusti 2019
Omdöme utan inbjudan
Overall a great service, but beware of false advertising
Overall, a great service. Free educational answers to many common medical questions, and many uncommon questions as well. Gets 4/5 stars because I've had trouble in the past with what seemed like false advertising. I purchased a premium plan based off of advertising of a free consult with a specialist, only to find out that the premium plan only includes limited primary care. I requested a refund and they did not budge even when I showed them documentation. Overall, though, a very unique and useful app.
5 augusti 2019
Omdöme utan inbjudan
Svar från HealthTap
Hi Evan,
We appreciate your feedback and are very sorry to hear about the issues you have experienced with HealthTap.
We strive to provide the best care possible and will be working to ensure this problem is solved. We again appreciate your honest feedback and if you have any further questions or concerns please let us know at support@healthtap.com.
The doctors I consulted were excellent
The doctors I consulted were excellent, and the price/convenience was good.
But when I tried to find those two doctors for further consultation some months later, they were impossible for me to find.
You need a list for each patient of the previous doctors for further contact.
5 augusti 2019
Omdöme utan inbjudan
Service is just how I like it
5 augusti 2019
Omdöme utan inbjudan
I had a situation whereby I needed…
I had a situation whereby I needed urgent assistance with a sick spouse. I spoke to a clinician both online and on the internet and we averted a serious situation.
5 augusti 2019
Omdöme utan inbjudan
Great company to work for
Great company to work for. Platform is easy to use. Great innovations with Artificial intelligence technology. Great communication and flexibility with the company.
5 augusti 2019
Omdöme utan inbjudan
Ripp off
It cost money’s to talk to the doctors just rather email my st it the same wait x and it free
5 augusti 2019
Omdöme utan inbjudan
Svar från HealthTap
Hi Chad,
We appreciate your feedback and are very sorry to hear about the issues you have experienced with HealthTap.
We strive to provide the best care possible and will be working to ensure this problem is solved. We again appreciate your honest feedback and if you have any further questions or concerns please let us know at support@healthtap.com.
Exquisite- HealthTap Services
The device is efficient, quite beneficial and provides excellent consumer advice and information.
5 augusti 2019
Omdöme utan inbjudan
The Dr is great & your app is so…
The Dr is great & your app is so qwirky, I can never just have the consult. We always have to do a work around.
5 augusti 2019
Omdöme utan inbjudan
Svar från HealthTap
Hi Mark,
We appreciate your feedback and are very sorry to hear about the issues you have experienced with HealthTap.
We strive to provide the best care possible and will be working to ensure this problem is solved. We again appreciate your honest feedback and if you have any further questions or concerns please let us know at support@healthtap.com.
-Julia
Always reliably fast with orders and a…
Always reliably fast with orders and a wonderful choice of product
5 augusti 2019
Omdöme utan inbjudan
It’s really convenient & it’s also so…
It’s really convenient & it’s also so simple to use that anyone can do it
5 augusti 2019
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.