Spent from 2pm on Sunday until 10pm watching and waiting for a Dr. to join my appointment. The system kicked me off at 10pm and it's closed. Are you serious? You wasted my whole day? What a horrible s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
HealthTap is convenient, easy to use, and connects you with professional medical advice when you need it. A great healthcare resource
Overall, a great service. Free educational answers to many common medical questions, and many uncommon questions as well. Gets 4/5 stars because I've had trouble in the past with what seemed like fals... Se mer
Företaget har svarat
Worst customer service. Emailed them 3 times plus 2 phone calls to get a simple issue resolve. Repeated my story over and over and over again. So frustrating. I just wanted antibiotics for a s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.
Kontaktuppgifter
2465 Latham Street, 3rd Floor, 94040, Mountain View , USA
- support@healthtap.com
- www.healthtap.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great service for patients and…
A great service for patients and doctors alike. Also very good for employers and insurers to lower their costs. I envision Healthtap as the means for patients to get rapid answers and solutions to healthcare needs and for employers and insurers to lower the cost of unnecessary visits and hospitalizations. Healthtap needs more patients.
a good starting place
a good site for the public to get basic information to facilitate decision making
I had a video chat with a doctor
I had a video chat with a doctor who was able to get me some medicine for my chest congestion.
Consistently high quality answers
Consistently high quality answers to patient questions.
Good platform for giving advice
Good platform for giving advice. Many questions too vague, too broad, lacking details
Easy to use
Easy to use. Convenient. Give peace of mind. Would highly recommend. Seems logical and helps free up from going in for minor medical worries
Healthtap has been the greatest thing…
Healthtap has been the greatest thing for me in my life. It has helped me at 2am when im not feeling well, by having a virtual consult with top doctors. It has been there for me more than any doctor I have had before. The innovation and brilliance of this platform is by far the greatest thing i have experienced thus far on the internet. Great job HealthTap.
This site is a great way for people to…
This site is a great way for people to receive guidance about medical questions from experts in the field. The Doctors are available for consultation and also provide pro-bono answers for everyone who writes in, giving an excellent service to the world-wide community.
Excellent app
Dr Nguyen is always prompt and through…
Dr Nguyen is always prompt and through .
I will continue to use Health Tap.
Psychological Treatment Changes Needed
The program is great from the view of a medical patient. However, from the viewpoint of patients with psychological conditions, the program is lacking.
First, the rates for brief consultations may be adequate, but there is rarely such a thing as “brief” therapy in the way medical consultations occur. “Brief” in psychotherapy still requires a personal, family and medication history.
Secondly, one or two follow up sessions are often necessary. As follow-up sessions are determined, the 30-50 minute sessions are an additional fee that confuse many patients who barely comprehended the medical service they signed onto.
SOAP notes are convenient for medical cases, but psychological notes often entail two files. The separate file is for the purpose of noting a process that must build toward obtaining information patients conceal from doctors until a level of trust is established over several sessions. For example, if a patient complains about depression, the art of the therapist is to build toward revealing any hidden causes, such as abuse or substance dependence.
Finally, psychological records are generally only peer reviewed by other trained therapists. In addition, the separate case notes can not be subpoenaed. When a patient knows that any doctor can access their secrets, they are unlikely to be willing to reveal them.
To make this program viable for psychological treatment, these issues need to be addressed!
Great information and trust!
I love HealthTap!
I love HealthTap! I’ve used it many times and the doctors are always very helpful and professional. It also takes the worry out of walking into a doctors office and risking getting something worse than you already have.
My favorite healthcare organization
My favorite healthcare organization, would stack us up against anyone, look at our reviews from customers !
Outstanding venue for free basic health…
Outstanding venue for free basic health advice
Provides opportunity for people to gain…
Provides opportunity for people to gain health knowledge and get advice from American trained physicians at no cost. Also provide paying patients high quality prime telemedicine care
Tell mds of new appt by text rather…
Tell mds of new appt by text rather than by email
Real free advice
Best platform I have seen for patients to get quick expert advice even if that advice is see a doctor in person. Great resource especially for people who don’t have regular access to a doctor or specialists!
Succinct
An excellent site. Allows patient to ask succinct health care question. Allows practitioners to then give them direction in obtaining health care.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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