Claire made our booking really easy. She offered us alternative flight times, spent time making sure we had a good cabin location and checked the details to make sure we had a drink package and inclu... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hays Travel Representative Clare was very helpful & took a great deal of time resolving my questions & concerns with my Cunard Cruise booking. Some of the information was not easy to access on the ope... Se mer
Företaget har svarat
As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Se mer
Företaget har svarat
Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Storbritannien
- 01752927675
4,9
Utmärkt
784 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lucy at Transit Way was so helpful
Lucy at Transit Way was so helpful, Professional she’s an absolute star.
We are a group of four friends all with different needs & interests.
She put in a lot of effort and leg work to provide us with the holiday of a lifetime.
Thank you so much Lucy.
15 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you taking the time to leave us such a complimentary review! We are so happy to hear that the service provided met your needs, and we hope you have a wonderful holiday.
Kind Regards,
Roy
Branch Manager
The staff where very helpful nothing…
The staff where very helpful nothing was to much trouble for them to find out and explain
14 februari 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for leaving such a lovely review. I will be sure to pass your kind comments onto Claire.
Kind Regards
Why I always use Hays.
Friendly staff which we have used for years. They know the kind of holiday we enjoy. Always have time to look at many possibilities and suggest alternatives
13 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We're so happy to hear that you've had such positive experiences with our team over the years. It's great to know that we understand your holiday preferences!
Kind Regards
Friendly knowledgeable and patient…
Friendly knowledgeable and patient while we were making our decisions
13 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate your kind words! We're so glad we could assist you with your choices and provide a positive experience.
Kind Regards
She listened to us,and gave us the best…
She listened to us,and gave us the best deal.
4 februari 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you for choosing us to book your next holiday, and i'm so happy to hear that you got a deal that worked best for your specific needs.
Kind Regards,
Roy
Branch Manager
Professional service with a personal touch …
The lady who attended to our booking was patient, friendly and professional. She was able to pick up on queue and was willing to go the extra mile without prompting hence we have booked our holiday again with Hays- excellent customer service. 4.5 star is our rating
Please do share our comments with the lady who served us on that day
8 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We're happy to hear that our team member was patient, friendly, and professional. We appreciate your kind words and are so glad we could help you book your holiday again. We will share your comments with her. Thank you for booking with us again the whole team really do appreciate it.
Svar från Hays Travel - Plymouth Transit Way
Thank you so much for your kind review, I have just passed your comments onto Roy!
Kind Regards
Svar från Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience! We are so glad to hear that our service was helpful and friendly.
Thank you for continueing to book your holidays with us.
Kind Regards,
Roy
Branch Manager
Holiday bookings
Always helpful, friendly & informative. They go out of their way to find the best deals for you.
3 februari 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your lovely review, it's a pleasure to help as always at Transit Way and your feedback is greatly appreciated :) Lucy
Above and beyond
The staff are so knowledgeable and welcoming. They always go to the most extraordinary lengths to ensure I have all the information needed to be able to book a holiday that suits my needs and taste. Especially Louise.
4 januari 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're so happy to hear that our staff are knowledgeable and welcoming, and provide the information you need, thank you for booking with us again
the agent was friendly
the agent was friendly and listened to our requests and found us the right holiday
31 januari 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you sharing your experience. We're so happy we could find the right holiday while listening to your requests with friendly service.
I was looked after really well and had…
I was looked after really well and had everything explained in detail
Thank you
31 januari 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you so much for the lovely comments. We appreciate your feedback :-)
Holiday found
We were in the office at Traansit Way for quite a while but Roy was very helpful. patient, and knowledgeable in helping us find a holiday. Thank you Roy
29 januari 2026
Svar från Hays Travel - Plymouth Transit Way
Karen Edge,
We appreciate you taking the time to leave us a review. We're so glad that our team was able to provide helpful and patient service while you planned your holiday.
Hays Travel
Very good around prompt service and…
Very good around prompt service and good informative person
29 januari 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you taking the time to leave us such a wonderful review; we are so glad you found our service prompt and informative.
I will personally pass on your comments to the person that served you and to the rest of the team at Transit Way.
Thank you for booking your next holiday with us.
Kind Regards,
Roy
Branch Manager
having used hays travel many times…
having used hays travel many times before,i can honestly say ,it was like coming home.
28 januari 2026
Svar från Hays Travel - Plymouth Transit Way
Mr ian padley,
We're so happy to hear that you felt at home with us. Thank you for your continued trust and for sharing your positive experience!
Hays Travel
Staff was very helpful went through the…
Staff was very helpful went through the system to find what I was looking for got what I wanted local airport and nice hotel so malga in April happy day. Will be back again thanks.
18 januari 2026
Svar från Hays Travel - Plymouth Transit Way
David Kelloway,
We're happy to hear that our staff was very helpful in finding exactly what you wanted! We appreciate your kind words and look forward to seeing you again.
Hays Travel
Roy was extremely professional and…
Roy was extremely professional and answered any concerns that I had .
I will definitely be using Hays Travel for all my future travelling plans.
Thank you.
27 januari 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're so glad to hear that you found our service helpful and professional, and we look forward to assisting you again.
Kind regards
Helpfull advice and an easy booking…
Helpfull advice and an easy booking process provided by 2 knowledgable advisors over the telephone.Thanks to Claire and Laurie Transit Way,Plymouth
26 januari 2026
Svar från Hays Travel - Plymouth Transit Way
We all happy to hear that you found us helpful and the booking process easy. We appreciate you sharing your positive experience.
We really appreciate your feedback.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards,
Roy
Branch Manager
Friendly staff with great knowledge
19 januari 2026
Svar från Hays Travel - Plymouth Transit Way
Ms Kennedy,
I appreciate you taking the time to share your experience from our team at Transit Way, and i'm so glad you found the staff helpful and knowledgeable.
We really do appreciate your feedback.
Thank You for booking your next holiday with us.
Kind Regards,
Roy
Branch Manager
Everything was done for me
Went to book a cruise the one I wanted did not have any accessible cabins left so came up with a alternative cruise, plus sorted out parking , evacuation chair, and done medical form, happy that everything was all done in one place
23 januari 2026
Svar från Hays Travel - Plymouth Transit Way
We're happy to hear that we could assist with an alternative cruise, parking, and other arrangements. We appreciate you letting us know about your experience, you comments will be passed onto Louise and the rest of the team.
Kind Regards
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.