Claire made our booking really easy. She offered us alternative flight times, spent time making sure we had a good cabin location and checked the details to make sure we had a drink package and inclu... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hays Travel Representative Clare was very helpful & took a great deal of time resolving my questions & concerns with my Cunard Cruise booking. Some of the information was not easy to access on the ope... Se mer
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As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Se mer
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Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Storbritannien
- 01752927675
4,9
Utmärkt
783 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We knew what we wanted and you booked…
We knew what we wanted and you booked it. No alternative or comparisons offered.
27 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your feedback. Hope to see you in the future.
Very helpful Hays Travel Representative
Hays Travel Representative Clare was very helpful & took a great deal of time resolving my questions & concerns with my Cunard Cruise booking. Some of the information was not easy to access on the operator’s website. That didn’t stop Clare from persevering with the query & finally accessing the correct area on website to provide the relevant details I required.
3 oktober 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you so much for our lovely fedback, I will make sure I pass your comments onto Claire. We hope to see you again in the future.
Svar från Hays Travel - Plymouth Transit Way
Thank you so much for the wonderful 5-star review. I'm delighted to hear that our team provided such great support and made your experience a positive one. We all truly appreciate your kind feedback.
Kind Regards
Roy
Branch Manager
Love going in and booking a holiday…
Love going in and booking a holiday with Claire she is great
3 oktober 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you so much for the wonderful five-star review! We are delighted to hear that you always enjoy your experiences booking trips with our team. We hope you have an absolutely fantastic holiday!
Kind regards,
Roy
Branch Manager
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful review! We are so pleased to hear that you received such helpful assistance and had all your questions answered.
Great service, great team
Claire made our booking really easy. She offered us alternative flight times, spent time making sure we had a good cabin location and checked the details to make sure we had a drink package and included tips.
Booking at Hays is always a pleasure and this visit was no exception. We always recommend booking with Hays and will definitely be back for more!
29 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful review! We are so pleased to hear about your excellent experience and that your booking was made so easy. We truly appreciate your recommendation and look forward to assisting you with future holidays!
Excellent service as always
We always book our holidays here. All the staff are lovely and take their time to help you find what you want
28 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful review! We are so pleased to hear that you consistently choose us for your holidays and appreciate our team's dedication to helping you find the perfect trip.
Kind regards,
Roy
Branch Manager
Roy and all the team at Hays.
Roy and all the team are very knowledgeable, helpful and friendly and sorted us out with the cruise we wanted.
26 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in finding the perfect cruise. We appreciate you choosing us.
Super friendly advisor
Super friendly advisor .
We looked at lots of different holiday options.
Couldn’t fault experience.
26 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful 5-star review! We are so pleased to hear that you found your advisor super friendly and that you couldn't fault your experience. We appreciate you taking the time to share your positive feedback.
Great service as always
Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
25 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful review! We are so pleased to hear that we could help you book your holiday from your preferred airport and that you always find our team helpful. We truly appreciate you recommending us to your friends and family!
Svar från Hays Travel - Plymouth Transit Way
Martin,
Thank you for your kind words. We are so pleased to hear that you had such a positive experience with us. We truly appreciate your feedback!
Kind regards,
Roy
Branch Manager
The travel agent was really helpful
The travel agent was really helpful, sorted out the cruise we wanted with minimum hassle
17 september 2026
Svar från Hays Travel - Plymouth Transit Way
Fiona,
Thank you for your wonderful 5-star review! I'm so pleased to hear that we were able to assist you in finding and booking the perfect cruise with ease.
I will pass on your comments to Lowri
Kind Regards,
Roy
Branch Manager
Great staff
The staff took the time to ensure we got what we wanted and had the patience of a saint!
20 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful 5-star review! I'm so pleased to hear that my staff provided such patient and dedicated service to ensure you found exactly what you wanted. We all truly appreciate your kind words.
Kind regards,
Roy
Branch Manager
Excellent service
As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of the holiday we booked from package holiday to Special Assistance. Excellent service
11 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides such helpful, friendly, and professional service. We always strive to ensure you get exactly what you want, covering all aspects of your holiday.
Always have excellent service from all the staff very friendly
Always have excellent service from the staff
17 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you always receive excellent service from our team. Your kind words mean a lot to us.
Gold Standard Service
Hayes Staff especially Roy the manager were friendly, knowledgeable, respectful, professional and smiley .
Always the first place we think of to book a holiday . Hayes Travel Transit Way Plymouth
14 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback. It was a pleasure serving you and your friends.
Kind regards,
Roy
Branch Manager
Lowri was great
Lowri was great. Booked just what we wanted. A very professional employee.
15 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was professional and booked exactly what you wanted.
Last minute holiday
We booked our holiday , then we wanted to add an extra passenger and upgrade our room , Roy was so helpful and managed to do just what we asked him , love our Hays travel shop at Transit Way Plymouth
12 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you with your holiday arrangements and that you had such a positive experience. We appreciate you choosing us for your travel needs.
Kind Regards
Hays Travel Plymouth Transit Way
These people are so friendly and…
These people are so friendly and helpful every single time.
2 september 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! I'm so pleased to hear that my team consistently provides friendly and helpful service. We all truly appreciate your kind words.
Kind Regards
Hays Travel Transit Way
Listened to what is…required
Listened to what is wanted.Helpfull,takes time explain and answer questions and makes sure holiday is what is required
9 september 2026
Svar från Hays Travel - Plymouth Transit Way
Michael,
Thank you for your wonderful 5-star review! We are so pleased to hear that we were helpful and took the time to explain everything clearly for you.
We'll pass your comments onto Roy!
Kind Regards
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