Claire made our booking really easy. She offered us alternative flight times, spent time making sure we had a good cabin location and checked the details to make sure we had a drink package and inclu... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hays Travel Representative Clare was very helpful & took a great deal of time resolving my questions & concerns with my Cunard Cruise booking. Some of the information was not easy to access on the ope... Se mer
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As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Se mer
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Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Storbritannien
- 01752927675
4,9
Utmärkt
784 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A lovely experience with a very helpful…
A lovely experience with a very helpful staff member. The staff member endeavoured to find the right holiday for our budget and went through the details of the booking process thoroughly. Making sure the holiday choice met our needs. Excellent service.
12 april 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're so happy to hear that our staff member was helpful and thorough in finding the right holiday to meet your needs and budget.
Always use Hays Travel.Roy is always…
Always use Hays Travel.Roy is always very informative and helpful,and keeps you up to date with your hoiday
15 mars 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you choosing us for your travel needs! We're so glad that our team provides you with helpful and informative service for your holidays.
Kind regards
We had a lot of questions nothing to…
We had a lot of questions nothing to much trouble no rushing very understanding of our needs
7 april 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you sharing your experience. We are so glad our team at Transit way took the time to understand your needs and answer your questions,
Thank you for booking with us
Svar från Hays Travel - Plymouth Transit Way
Thank you so much for the lovely feedback, we really appreciate it. Hopefully see you soon!
Our advisor Lucy listened to what we…
Our advisor Lucy listened to what we were thinking about for a holiday. She offered us good suggestions and advised us of our options. She was very informative. Not pushy at all.
She explained everything in great detail. A very pleasant and friendly member of the Hays travel team.
23 mars 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you taking the time to share your experience. It is always good to hear that the staff member listened to your needs and provided informative suggestions without being pushy. It's also great to know you found the service pleasant and friendly.
I will personally pass on you comments to Lucy
Kind Regards,
Roy
Branch Manager
Holiday to Asia
We wanted a multi trip holiday to Vietnam & Thailand for a special birthday. Louise Edge at Hays in Plymouth was extremely helpful & she came up with the perfect holiday for us which we booked. If we want a special holiday in the future we would definitely go & see Louise she was brilliant. Thank you for all your hard work.
14 mars 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you ever so much for this fantastic review, I will pass your kind words onto Louise! Once again, thank you for choosing us for your holiday booking.
Kind Regards
Holiday booking.
Made us feel very confident that our booking was being handled in a very professional manner.
Dealt with everything so professionally and was nice and friendly towards us both.
Highly recommend.
21 mars 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate your kind words! i'm so happy to hear that you felt confident in our staff members, professional service and friendly approach. Thank you for booking your next holiday with us at Transit Way.
Kind regards
Roy
Branch Manager
Fantastic customer
Fantastic customer service the lady we had was very helpful nothing was too much trouble
18 mars 2026
Svar från Hays Travel - Plymouth Transit Way
We all appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our service was helpful and accommodating.
I will personally pass on your feedback to the staff member that served you.
Thank you for booking your next holiday with us at Transit Way
Kind Regards,
Roy
Branch Manager
easy to deal with
6 mars 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate your feedback and are so glad dealing with us was easy.
Thank you for booking your next holiday with us at Transit Way
Kind Regards,
Roy
Branch Manager
Helpful
Agent looked at all options and when I had made a decision sorted everything smoothly and quickly.
4 mars 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you sharing your experience. We're so glad to hear that our agent provided comprehensive options and efficiently handled your decision.
Sam was very helpful getting things…
Sam was very helpful getting things sorted for us and looked into various options for us.
10 mars 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you sharing your experience. i'm are so glad Sam could assist you in exploring options and getting things arranged for you.
Thank you for booking your next holidays with us at Transit Way.
Kind Regards,
Roy
Branch Manager
Never a problem with Hays...4th March 2026
Never a problem with Hays...
Great staff and service every time.
4 mars 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate your continued custom and are so glad you find our staff and service helpful each time.
Kind Regards,
Roy
Branch Manager
Lucy was great.
As we were unsure about which location we wanted to book. We were helped and guided through several choices before deciding. Many thanks to lucy for persevering with our undeciseiveness. A good experience first time dealing
with hays travel.
28 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We're glad we could assist you in finding the perfect location! Thank you for your patience as we explored different options to suit your preferences. We appreciate your booking with us.
Very very helpful took us through…
Very very helpful took us through everything we need showed us the right options for us for our holiday really appreciate it
26 februari 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you fro yopur kind words.
I'm so glad we could assist you in planning your holiday! It's great to know we provided the information and options you needed.
I will personally pass on your comments to the person that served you.
Thank you for booking your next holiday with us at Transit Way!
Kind Regards,
Roy
Branch Manager
Very helpful and easily sorted out…
Very helpful and easily sorted out everything for our trip to Portugal.
9 februari 2026
Svar från Hays Travel - Plymouth Transit Way
I'm happy to hear that we could help you sort out everything for your trip. Thank you for your positive feedback it is really appreciated!
I will pass on your comments to the person that served you and to the rest of the team.
Kind Regards,
Roy
Branch Manager
Louise was great
Louise was great. We only knew we wanted a cheap and cheerful holiday somewhere not too far to fly (recent knee surgery) and preferably from Exeter. Louise was helpful, knowledgeable and so patient, especially as there was a sudden influx of other customers. She really went above and beyond to find us the right getaway at the right price. Couldn’t ask for more. Thanks very much👍
25 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We are so happy to hear that you found someone helpful and patient who went the extra mile to find the perfect holiday for you. Thank you for your kind review, I will pass your comments onto Louise.
Kind Regards
Always gives the gd prices
Always gives the gd prices, nothing seems to much. Helps in everyday to find a holiday that suits us.
22 februari 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you taking the time to leave us such a complimentary review. I'm so glad we consistently provide holidays at great prices for you.
Thank you for booking your next holiday with us at Transit Way.. It's much appreciated!
Kind Regards,
Roy
Branch Manager
Claire was amazing so helpful and kind
18 februari 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate your kind words!i'm so glad that you found Claire's service helpful and that you had a positive experience.
I will personally pass on your comments to her as i know she will really appreciate it.
Thank you for booking your next holiday with us!
Kind Regards
Roy
Branch Manager
happy helpful staff
happy helpful staff
Answering my questions
Knowledgeable
Making my bookings easy and stress free
17 februari 2026
Svar från Hays Travel - Plymouth Transit Way
I'm glad to hear that our knowledgeable staff provided helpful answers and made your bookings easy and stress-free.
Thank you for booking your next holiday with us!
Kind Regards,
Roy
Branch Manager
Our go-to for every holiday
"Hays Travel Transit Way is our go-to for every holiday! All the staff are absolutely lovely and give such honest advice. It’s always a bonus to get a cheeky little discount for being a regular, too. Highly recommend them!"
1 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you choosing us for your holidays! It's great to hear that you find the team at Transit Way lovely and the advice helpful. We're so happy you enjoy the perks of being a regular.
Kind Regards,
Roy
Branch Manager
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