Claire made our booking really easy. She offered us alternative flight times, spent time making sure we had a good cabin location and checked the details to make sure we had a drink package and inclu... Se mer
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Det här tycker kunderna
Hays Travel Representative Clare was very helpful & took a great deal of time resolving my questions & concerns with my Cunard Cruise booking. Some of the information was not easy to access on the ope... Se mer
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As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Se mer
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Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Storbritannien
- 01752927675
4,9
Utmärkt
783 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Louise was absolutely professional and…
Louise was absolutely professional and extremely helpful and polite..sorted out everything for our future carribean cruise..thankyou kindly
17 maj 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your wonderful 5-star review! We are so pleased to hear about your positive experience and that everything was sorted for your cruise.
Cyprus holiday
Louise found us the perfect holiday researching all our needs wonderfully. Showing us lots of options , taking time to discuss our locations and facilities.
17 maj 2026
Svar från Hays Travel - Plymouth Transit Way
I'm so pleased Louise could help you find the perfect holiday. She will really appreciate your kind words and will look forward to assisting you again.
Kind Regards
Roy
Branch Manager
Friendly & Informative
Roy looked after us and made sure we had all the info we needed regarding the holiday we wanted. Felt relaxed and welcoming and the whole booking process was done giving us all the info we needed along the way. Have used Hays previously and always have a great experience booking through them.
5 maj 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you taking the time to complete this wonderful 5 star review, we appreciate you sharing your experience. We're so glad we could provide you with all the information needed for your holiday and you were satisfied with the process.
Kind Regards
Clare at Plymouth transit way store is…
Clare at Plymouth transit way store is amazing, such a lovely lady, goes above and beyond, we always use that store now to book our yearly holidays
28 april 2026
Svar från Hays Travel - Plymouth Transit Way
We all appreciate your wonderful feedback! It's great to know that you had such a positive experience and that our team member Claire was so helpful. We look forward to assisting you again!
Thank you for booking your next holiday with us.
Kind Regards,
Roy
Branch Manager
Very very helpful young lady was…
Very very helpful young lady was amazing at her job told her what we was looking for & it didn't take her very long to find the holiday what we was looking for & the most polite lady iv come across well done to her xxx
4 maj 2026
Svar från Hays Travel - Plymouth Transit Way
I'm so happy to hear that the member of staff that served you was amazing and efficient in finding the holiday you were looking for. We all appreciate your kind words and are glad you had such a positive experience!
Kind Regards,
Roy
Branch Manager
The experience of booking a holiday…
The experience of booking a holiday could not have been easier. Claire came across in a friendly, welcoming, honest manner. The pleasure of being able to get what I wanted was great.
3 maj 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you sharing your experience. i'm so happy to hear that booking your holiday was easy and that you felt welcomed. It's great you got what you wanted!
Kind Regards
Roy
Branch Manager
a very good service well done 10/10 a…
a very good service well done 10/10 a special thumbs up to Lowri who served me
1 maj 2026
Svar från Hays Travel - Plymouth Transit Way
We're happy to hear you received a very good service and appreciate your perfect rating! We will pass on your kind words onto Lowri and thank you for taking the time to complete this review
The staff thete very knowledgeable and…
The staff thete very knowledgeable and up to speed with discounts so paid less than expected. Will def be booking again with them .
1 maj 2026
Svar från Hays Travel - Plymouth Transit Way
We're so glad to hear you found our staff knowledgeable and that you benefited from the available discounts. We appreciate your intention to book with us again!
Many thanks
Very friendly and couldn't do enough…
Very friendly and couldn't do enough for me to find our perfect holiday
26 april 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you sharing your experience and are so happy we could help you find your perfect holiday. Thanks for your kind words.
Kind Regards
Roy
Branch Manager
Samantha was very polite and friendly…
Samantha was very polite and friendly listened to what i wanted
26 april 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for your lovely comments.
i'm are so happy to hear that Sam was able to help you find what you wanted with such care.
I will personally pass on your comments to her.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards,
Roy
Branch Manager
Knowledgeable travel agent Lucy
Knowledgeable travel agent Lucy. Very helpful and efficient.
23 april 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate your positive feedback! i'm so happy to hear that Lucy was helpful and efficient for you.
I will personally pass on your comments to her.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards,
Roy
Branch Manager
Claire was extremely helpful from the…
Claire was extremely helpful from the start of our enquiry to the end when we booked our holiday. She was very friendly and professional throughout. We covered every availability option for our stay in lanzerote. We went through all 4 star options until we found exactly what we wanted.
23 april 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for taking the time to share your booking experience at my shop.
It is always good to hear that you found the service helpful and professional, and that you found the perfect holiday.
I will personally pass on your comments to Claire and to the rest of the team.
Kind regards,
Roy
Branch Manager
They say it as it is honestly very…
They say it as it is honestly very helpful polite no problems will use Hays again
15 april 2026
Svar från Hays Travel - Plymouth Transit Way
Thank you for sharing your experience and are so glad that you found my team helpful and honest. We look forward to assisting you again.
Kind Regards,
Roy
Branch Manager
Very professional answered all our…
Very professional answered all our concerns definitely book again with Hays Travel
1 februari 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate your kind words and are so glad we addressed your concerns. We look forward to helping you book again!
Kind Regards
Roy
Branch Manager
I have terminal cancer and I am wanting…
I have terminal cancer and I am wanting to enjoy what little time I have left, I told the young lady what I wanted, 5 star ⭐ adult only ten day all inclusive beach front with warm seas and she came up trump’s with a lovely Greek holiday for us. She was very thorough in her search checking everything she could even the car parking to find the shortest distance walking into the terminal. Very happy with the service couldn’t fault it. Many thanks. Mat.
19 april 2026
Svar från Hays Travel - Plymouth Transit Way
I'm so happy to hear that my team could create a memorable Greek holiday for you, catering to your specific needs and preferences. We all appreciate your feedback and wish you a wonderful time.
Kind Regards,
Roy
Branch Manager
Staff at transit way very helpful made…
Staff at transit way very helpful made me feel confident about booking holiday
19 april 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you taking the time to leave us your feedback. I'm happy to hear that my team made you feel confident about booking your holiday.
I will personally pass on your comments to the staff member that served you.
Kind regards,
Roy
Branch Manager
The person who help me book my short…
The person who help me book my short break, was very professional and polite.
11 april 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate you taking the time to leave us a review. We are so glad we could provide a professional and polite booking experience.
Thank you fro booking your next holiday with us.
Kind Regards,
Roy
Branch Manager
Thank you Lowri at Transit Way…
Thank you Lowri at Transit Way Plymouth, nothing was too much trouble, and got a great deal for our family holiday. Well done as always Hays, I wouldn't book with anyone else!
15 april 2026
Svar från Hays Travel - Plymouth Transit Way
I appreciate your kind words! I'mso happy we could find a great deal for your family holiday and that our service met your expectations.
Thank you for your booking your next holiday with us at Transit Way.
Kind regards,
Roy
Branch Manager
We’ve booked our past three trips…
We’ve booked our past three trips through Hays transit way and usually look through the window to see if Roy is available because we feel that there is always a friendly, professional connection with him.
Great service as usual!
12 april 2026
Svar från Hays Travel - Plymouth Transit Way
We're happy to hear that you consistently have a friendly and professional connection with our team, especially Roy. Thank you for your continued bookings and kind words!
A lovely experience with a very helpful…
A lovely experience with a very helpful staff member. The staff member endeavoured to find the right holiday for our budget and went through the details of the booking process thoroughly. Making sure the holiday choice met our needs. Excellent service.
12 april 2026
Svar från Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're so happy to hear that our staff member was helpful and thorough in finding the right holiday to meet your needs and budget.
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