Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... Se mer
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Plats
Byt platsThe Shambles 7-8, WR1 2RF Worcester, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Se mer
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Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... Se mer
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On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... Se mer
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Företagsinformation
Om GO Outdoors - Worcester (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
The Shambles 7-8, WR1 2RF, Worcester, England, Storbritannien
4,9
Utmärkt
402 omdömen
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Helpful staff
I went to buy a pair of walking boots.
Shirley @2592 Worcester store was very helpful with information, advice in helping to choose the right pair.
Wonderful service.
Thank you!
23 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service.
Went to the Worcester store to purchase some trousers. Great customer service from Shirley. She advised that I try them on and went through various other options. I must admit Shirley is extremely helpful and nothing was too much trouble for her. I now have membership for all my future purchases. I will definately be shopping in the Worcester (2592) store in future.
23 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Shopping for thermals..
I visited the Worcester shop today looking to purchase thermal wear for a forthcoming trip to India. Got great service from Shirley - who have me great advice and talked me through all the options expertly. Highly recommended. Many thanks.
Jamie Gray
23 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
I received great service today when purchasing a backpack for an upcoming hiking holiday. Paul took the time to show me lots of options. He asked the right questions to establish exactly what I needed. Paul also ensured that the backpack would be comfortable, by adjusting and fitting it correctly. Exceeded my expectations. Thank you.
21 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Phenomenal customer care
Was blown away today by your employee Shirley @ 2592 Worcester.
She was so knowledgeable on the products,did not rush us and was extremely helpful.She is an absolute gem,and needs to be recognized
Thankyou
We will be back😊
22 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shirley and Lian were most attentive…
Shirley and Lian were most attentive and informative about the GO Outdoors products....great to receive good, "old-fashioned" service!
31 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Extremely knowledgeable and helpful Staff member
Shirley@2592Worcs was amazing. She was extremely helpful, knowledgeable and went above and beyond to help me with my exchange/purchase. From the initial call with her to visiting in store. I could not fault her service.
18 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
My husband came in to buy footwear and…
My husband came in to buy footwear and Shirley at Worcester branch 2592 was excellent. Helpful, friendly and also helped him to save money, by signing him up to the go outdoors loyalty card. £5 for the year but saved him £25 on the product. I decided to buy a baseball cap and saved £10.
Brilliant. Many thanks to Shirley.
18 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
In the last two weeks
In the last two weeks, I have visited this store on two occasions. The first time was to make an enquiry which, although fruitless, was dealt with in a kind and informative manner by the duty assistant. Today, I had the good fortune to be assisted by a patient lady who ably assisted my search for new walking boots. No effort was spared and her customer service, provided to me, was exemplary.
16 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
As soon as I went through the doors at…
As soon as I went through the doors at The Shambles, Worcester shop at least 3 staff said hello! A good acknowledgment. I bought what I needed and was served by SHIRLEY @ Worcs 2592. She was very helpful and told me about the benefits of having a discount card. I took one out and saved myself £35.00 on my purchase. Good to see good staff are still around. With thanks Jonathan (I visited store Tuesday 30th September 2025)
30 september 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent kit at reasonable prices
Excellent kit at reasonable prices. As always the staff were knowledgable and helpful - especially Shirley. Many thanks.
4 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Shirley was a star
Shirley was extremely helpful when I was choosing some new walking boots. She went out of her way to help me and explain options, features etc.
13 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Shirley was knowledgeable
Shirley at Worcester store was very knowledgeable and helped us to choose the correct torch. Great service.
9 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Really excellent service from Shirley
Really excellent service from Shirley, who went above and beyond.
8 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Got exactly what I wanted
Got exactly what I wanted - Merrell sandals. Served by Shirley, who was extremely helpful.
8 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Worcester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Attentive service from Nicola
Attentive service from Nicola. Good value
4 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Nicola was awesome and help me with the…
Nicola was awesome and help me with the decision to pick a particular set of trousers.
She's very friendly and knowledgeable, and absolutely credit to the store.
Many thanks.
3 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very happy with the customer service…
Very happy with the customer service from Shirley. Very polite and really helpful
Also very happy with the sandals purchased
31 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Shirley was very knowledgeable and…
Shirley was very knowledgeable and helpful
28 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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