The staff are always fantastic in this shop. They always go above and beyond for customers. I recently ordered a backpack online and had it delivered to my local store, when I received it it had obvio... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went in looking for camping chairs, came out very happy! On arrival we were warmly greeted by the lady on the counter who asked if there was anything she could help with and after helping us locate... Se mer
Företaget har svarat
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
Företaget har svarat
My score for this review was due to the expert help and advice afforded to me by Rory. He was knowledgeable and extremely helpful. I went in to purchase new hiking boots which I did. I'n addition I wa... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Southport
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
4/8 Tulketh Street, PR8 1AQ, Southport, Storbritannien
- 03443 876772
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent help and service from Lorna
Excellent help and service from Lorna. A knowledgeable member of staff and a real asset to the store.
4 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The staff are always fantastic in this…
The staff are always fantastic in this shop. They always go above and beyond for customers. I recently ordered a backpack online and had it delivered to my local store, when I received it it had obviously been used so took it back and the service was brilliant, they couldn't be more helpful
20 augusti 2026
Svar från GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I was shopping for walking shoes/boots…
I was shopping for walking shoes/boots for my children and Ben was incredibly helpful deciding on the best boot/fit/size etc I would highly recommend this store and if you require assistance ask for Ben!
30 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Went in looking for several items
Went in looking for several items but needed advice on some. Stephen was very helpful & informative on all items.
30 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Jen and Sam were really friendly…
Jen and Sam were really friendly helpful and amazing service
20 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
No fuss
Ordered chairs online and picked up in store. Joined as a member for some super savings.
22 juli 2026
Svar från GO Outdoors - Southport
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Southport
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Southport
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Your shop assistants should be more…
Your shop assistants should be more helpful, and not unhelpful and dismissive.
26 juli 2026
Svar från GO Outdoors - Southport
We are saddened to hear that you found our store colleagues to be unhelpful and dismissive during your visit. We appreciate how disappointing this would have been, particularly when you were looking for assistance and advice.
We aim to provide a friendly, welcoming, and helpful service to every customer, so it is concerning to hear that we fell short of these expectations on this occasion.
We have reached out to you via email to discuss this further.
Thank you for taking the time to leave your review.
Kind regards
Go Outdoors Customer Care Team
Thank you to Jen who helped me get some…
Thank you to Jen who helped me get some new comfy work boots they are incredible and so is her service!
31 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I was served by both Jenny and Lorna…
I was served by both Jenny and Lorna yesterday. Both were very friendly and knowledgeable. Jenny was really attentive and went through several options with me and we arrived at a great compromise and I got a great product for a great price. Membership card really gave a good saving. I would definitely shop here again as it’s nice to be served by helpful friendly staff who know their stuff.
29 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Efficient and friendly
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time.
*I don't give 100% on feedback.
It's nowt personal 😊
13 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Lorna
Great customer service from Lorna really friendly and pointed me in the right direction for all my needs am very happy with my purchase which Lorna assisted me with.
29 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Hassle free click & collect service
Hassle free click & collect service. Great prices & quality products.
14 juli 2026
Svar från GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very good with a very helpful Jen
25 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Jen was so helpful when I came into the…
Jen was so helpful when I came into the store the other day. Her customer service was amazing, she went above and beyond to help! Thanks Jen!
21 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
Went in looking for camping chairs, came out very happy!
On arrival we were warmly greeted by the lady on the counter who asked if there was anything she could help with and after helping us locate the chairs we had a look around for anything else we may need then headed to the till. The lady's name was Jen, she was really friendly, polite and seemed genuinely interested, we exchanged pleasantries and left feeling valued customers.
I felt the need to write a positive review as over the past couple of weeks I've received some disappointing customer service from different places and the visit to your store was a breath of fresh air. Thanks Jen!
1 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Absolutely fantastic customer service…
Absolutely fantastic customer service by Jen!! She went above and beyond to ensure we left happy, which we did and will definitely be back!! She is a asset to the company…
18 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Jen and Sam we're very friendly and…
Jen and Sam we're very friendly and helpful. They dug through many boxes of stock to get the right size pair of water shoes for me and I am very grateful to them!
18 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Southport
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.