Excellent shopping experience, we wanted two pairs of walking shoes his and hers, both of us found what we wanted on our first visit with one pair on 50% discount so very happy. Served by Haley, thank... Se mer
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Plats
Byt platsNew George Street 39-40, PL1 1RW Plymouth, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After trying multiple competitors who didn't have what I was looking for (a simple cooler bag), I found myself at GoOutdoors. Susan and Matt immediately helped me out, finding me the perfect product A... Se mer
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I was looking for a pair of walking shoes and Matt was very quick to approach me when he realised that I needed some assistance. He was very polite and knowledgeable and helped me decide on the right... Se mer
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Hannah in the central Plymouth store was really helpful when I was looking for waterproof walking shoes. I have taken a star off because I signed up for the card but have been unable to register my... Se mer
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Företagsinformation
Om GO Outdoors - Plymouth (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
New George Street 39-40, PL1 1RW, Plymouth, England, Storbritannien
4,9
Utmärkt
204 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super helpful…
Haley was fantastic and super helpful when I went back to the store with some footwear I wasn't happy with.
Happy to recommend that store to everyone.
11 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Awesome service from Matt,very helpful…
Awesome service from Matt,very helpful and professional...
Came for a pair of shoes and walked out with a pair...
8 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Cheers Matt from the Amazon guy!
Matt at go outdoors in town was really helpful, I walked in with my son told him what I wanted and he was very knowledgeable and advised me what to buy to keep myself dry whilst delivering Amazon parcels. Well recommended!
7 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent as always on line But Big…
Excellent as always on line But Big store in prince rock Plymouth about as much help as a chocolate fire guard
Where store in Plymouth city centre Extreamly helpful & obliging.
29 januari 2026
Svar från GO Outdoors - Plymouth (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
6⭐️ ….
Matt was awesome! very welcoming and helped me with everything I needed. 10/10.
29 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
I was served by Abi
I was served by Abi. She was knowledgeable, professional and very polite. I didn't feel pressurised to purchase. Happy with the service.
26 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
fab hiking boots
Had to find someone for help, but once I had wa sorted really quickly, nothing was too much trouble
Thank you Hayley
26 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thanks for the 4 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Matt served us today helpful and kind…
Matt served us today helpful and kind in the information provided and service experience Plymouth Central town store
24 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Matt was above and beyond
Matt was above and beyond, knowledgeable and friendly.
24 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Friendly and helpful
Very friendly,helpful and knowledgeable.always return to this shop.enjoyed a conversation with Matt ,thanks for the help
23 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The saleslady Hayley explained about…
The saleslady Hayley explained about the membership discount and I bought a rucksack and a sleeping bag for the car together with the membership enrollment fee all for £40 outstanding value for money even if I did have to climb the stairs, not easy with two arthritic knees.... Get the lift fixed
12 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Many thanks Matt for your kind help and…
Many thanks Matt for your kind help and support.
10 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Abi was a complete superstar!
Abi was a complete superstar!
She advised me and gave a lot of information on camping gear.
She also helped me with a swap a backpack as I found a more suitable colour.
I forgot to apply this time, but automatic 10% with Blue Light Card!
Thanks!
10 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful thanks …
After visiting your store in Plymouth and talking to Matt he was very helpful with lots of information about the coats I was looking at and helped me to make a decision on which one to buy a big thank you he also took my old one thus saving me the trouble of disposing it
9 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from staff
Ryan and Sue completely understood my needs
8 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Walked in and picked up a pair of shoes…
Walked in and picked up a pair of shoes that I liked. Hayley, the assistant was on point, found me my size and conducted a flawless purchase.
3 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very good customer service from Hayley
Very good customer service from Hayley. She was helpful, gave good advice and was patient while I shopped for new hiking shoes.
Good range of products, with a range of sizes and lots on sale.
6 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great customer experience
Hayley was very welcoming and patient whilst I tried shoes on.
1 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The best service I've experienced in a long time
Matt helped me so much today choosing the right gloves for my needs. His customer service was above and beyond and he knew his stuff! He helped me with choosing the gloves that can provide warmth and also practical when using phone
1 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great team in the Plymouth store
Great team in the Plymouth store. Served by Matt who helped sort my membership out and dealt with my mad family beautifully. Cheers Matt
24 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Plymouth (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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