Bought the annual membership for £5 which I used in store & got great discount 40-50% off most items so well worth buying the membership. Staff helpful in store in Keswick & found what we needed. Wi... Se mer
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Plats
Byt platsMain Street 53, CA12 5DS Keswick, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Unusually helpful customer service in Keswick store. A pleasant young lady, Chloe was helpful in not making us feel rushed when purchasing a swiss army knife. Wish there were more like Chloe in shops... Se mer
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Sarah served myself and my husband with the purchase of walking boots. While also serving two other separate customers with their purchases. Even though Sarah had no other assistants at all to help, s... Se mer
Kelly and Isaac were very helpful with an exchange of Merrell walking shoes that were faulty. Their excellent service justified my experience of always using this store for my outdoor needs. Thank you... Se mer
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Företagsinformation
Om GO Outdoors - Keswick (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Main Street 53, CA12 5DS, Keswick, England, Storbritannien
4,8
Utmärkt
172 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från GO Outdoors - Keswick (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Keswick (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Poorly staffed
Very few staff available and were not pro-active in offering help or choice.
8 juni 2025
Svar från GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Staff were very helpful and very…
Staff were very helpful and very patient with me while my family chose waterproofs
3 juni 2025
Svar från GO Outdoors - Keswick (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Good range and great sale prices
I was impressed with good range of walking boots and outdoor clothing. Service was friendly . Sale prices were great ! Josh was very helpful with advice re : shoes that I bought .
8 maj 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Keswick (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Svar från GO Outdoors - Keswick (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I opened a account with you payed 5.00…
I opened a account with you payed 5.00 pounds and save 15.00 pounds in keswick was very happy thanks
10 maj 2025
Svar från GO Outdoors - Keswick (Express)
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and friendly staff
2 maj 2025
Svar från GO Outdoors - Keswick (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent help choosing equipment
Sam helped me buy some walking boots and a rucksack for my son. Really friendly and helpful. Brilliant help for 1st time DofE expedition participant!
17 april 2025
Svar från GO Outdoors - Keswick (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Bought a torch which didn’t work
Bought a torch which didn’t work. Also bought some wetsuit shoes which would have been overpriced (“membership” reduced to normal price)- would not bother with go outdoors again
13 april 2025
Svar från GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Nice well set out store
Nice well set out store, knowledgeable friendly staff, and dogs were allowed in. Really nice way to spend your money.
13 april 2025
Svar från GO Outdoors - Keswick (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very happy with my sandals
Very happy with my sandals. Great price and I've been wearing them on holiday all week.
29 mars 2025
Svar från GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent
Fantastic service from very knowledgeable and friendly staff.
29 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Keswick (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Keswick (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
My first visit to your new Keswick…
My first visit to your new Keswick branch. Staff very helpful and knowledgeable. Prices competitive.
25 mars 2025
Svar från GO Outdoors - Keswick (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good service.
19 mars 2025
Svar från GO Outdoors - Keswick (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great selection of outdoor clothing…
Great selection of outdoor clothing etc. and great prices.
Also friendly knowledgeable staff.
19 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Keswick (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
Was served by Josh for some shoes which he showed me two as for the ones I wanted they didn’t have the same colour in my size but they had a similar pair, and was then helped at the tills by Alec
19 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Keswick (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Good value footwear
Needed walking light-weight shoes ,bought a pair of Peter Storm,great ,sure they'll be fine for my needs.
6 mars 2025
Svar från GO Outdoors - Keswick (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service and found exactly what I was looking for at the right price.
14 februari 2025
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