GO Outdoors - Bristol Omdömen 

3 858
TrustScore 5 av 5

4,8

Tramway Road, Bath Road, BS4 3DS Bristol, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had very specific needs when choosing a climbing rope, especially given the weight I needed to carry on my expedition. Mariam went above and beyond to meet my requirements with a warm, proactive att... Se mer

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Betygsatt 5 av 5 stjärnor

Mariam - in the walking boots department - was amazing. I explained a problem with my son's feet and the support he needed, and she immediately was able to recommend things that would help. We cam... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement,... Se mer

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Betygsatt 5 av 5 stjärnor

Ted was a genuinely nice guy, knowledgeable on the products and helped me pick out an affordable selection of gear to suit my budget. Thoroughly appreciated and would recommend Go Outdoors to anyone.... Se mer

Företaget har svarat


Företagsinformation

  1. Försäljare av campingutrustning
  2. Butik med activewear-kläder
  3. Cykelaffär
  4. Klätterklubb
  5. Ridning
  6. Löparbutik

Om GO Outdoors - Bristol

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrivet av företaget

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktuppgifter

  • Tramway Road, Bath Road, BS4 3DS, Bristol, Storbritannien

  • 01174 280761

4,8

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(3 858)

35 808 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Good vibe

Good vibe. Friendly. Served by Mariam.

6 juli 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Staff were helpful from the offset…

Staff were helpful from the offset making my shopping experience an easy task, checkout staff member Mariam was very polite and helpful.

6 juli 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Mariam was a great

Mariam was a great! Really helped when our members card wasn't coming up on the system.

6 juli 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Betygsatt 2 av 5 stjärnor

Avoid Go Outdoors in Cribns Causeway on Sundays

This review is about the store in Cribbs Causeway, Bristol.

Experience during the week was amazing.

Experience on Sunday was awful. The youth contingent were rude, lazy and counting the minutes to get home. This store's Sunday crew need a shake up and some lessons in customer service.

5 juli 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Brilliant staff!!

5 juli 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Great customer services from Jay

Great customer services from Jay helped me out with exactly what I was looking for
Thank you for your help Jay

1 juli 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Easy 5 star review for Go Outdoors…

Easy 5 star review for Go Outdoors Bristol. I was served by Sarah and Karin who were superb. They were both incredibly polite, proactive and professional. Thank you both for your help and assistance. I'll definitely be using Go Outdoors Bristol more regularly because of the fantastic people who work there!

29 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Kate was lovely and really helpful

Kate was lovely and really helpful, also suggested a few places to take my boys on there mountain bikes. Will definitely be returning. 5* service 👍🏼

29 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Riding equipment

Came in on Sat, and Heidi was amazing at fitting my daughter with a riding hat and back protector. She was knowledgeable, very patient, and gave us excellent advice and was careful with ensuing the sizing was correct. Thank you very much for a such a great service!

27 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

MARIAM ★★★★★ shop assistant.

MARIAM ★★★★★ shop assistant.

all staff at gooutdoors brislington were friendly, but mariam went above and beyond. she shared her expert brand and fit knowledge in the hiking shoe section and didn’t hesitate to give her personal opinion based on her own experience, which was most welcome.

my son took over an hour (well over!) to make a tough choice between several brands, models and size options, but she remained patient and helpful to the end - and a sale!

she also gave advice regarding other departments, where we also shopped.

the only let down of our experience was that there is no in-store aircon, otherwise we would have stayed longer and carried on shopping. the ceiling fans were just recirculating hot air so it was actually cooler outside.

28 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Louis was really well informed about…

Louis was really well informed about the product we were interested in. He was friendly, efficient,helpful and reassuring thank you.

28 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

We visited GO Outdoors to buy…

We visited GO Outdoors to buy everything we needed for our first camping trip, and honestly had no idea where to start. Karin and Heidi were absolutely fantastic from start to finish. They took the time to explain what we actually needed, shared their knowledge and recommendations without making us feel clueless, and made the whole experience enjoyable.

They were also incredibly helpful at the till, helped pack all of our purchases, and even assisted us in getting everything out to the car. It’s rare to receive customer service like this these days, and they really went above and beyond. A huge thank you to Karin and Heidi for making what could have been an overwhelming shopping trip so easy. Highly recommended!

28 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Fantastic service at Go outdoors…

Fantastic service at Go outdoors Bristol, Tramways road today. Popped in for a last minute pair of hiking boots for The Lakes. Staff were welcoming and very helpful. Mariam was very knowledgeable when it came to purchasing the right size for the most comfortable fit. Really helpful staff also at checkout. I was able to use my membership card and was also able to pay in 3 with Klarna. Will be shopping here again for sure.

28 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Mia / Mariani / Dhruv

Mia, Mariani and Dhruv - what a team - really helpful, understanding and knowledgeable

27 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Very helpful with the fittings for…

Very helpful with the fittings for helmets!

27 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

We had questions about the product we…

We had questions about the product we wanted to purchase, all answered in detail by Andrea who was very helpful and knowledgeable about the product.
A very positive shopping experience.

27 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Marysia was amazing very helpful and…

Marysia was amazing very helpful and very nice and super polite, 100% recommend this lady .

26 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

( GO Outdoors )

Later today me & my partner had the pleasure of being assisted by ( Billy ) from Go Outdoors.

He were polite, Informative, understanding & professional & helped us by getting the things we needed for our camping trip.

For that I highly recommend ( Billy ) & also thank him for his support & all round help.

If you’re going to ( Go Outdoors ) anytime soon in Brislington, Bristol.

I recommend you going to ( Billy ) due to the professionalism given.

Thank you

26 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Betygsatt 1 av 5 stjärnor

Staff need more training in customer…

Staff need more training in customer service. The gentleman at the till, was arrogant, not interested and rude. Not sure if I recall his name correctly , Jay but he is not good at all! I don’t think he wants to be there! Never visiting that place ever again!!!

15 juni 2026
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

We do always aim to provide excellent customer service and we are disappointed to hear that this was not your experience on this occasion.

So that we can investigate we have sent an email to the address on your order requesting further details. Once we have received a response we will pass your comments on the the store's management team for improvements to be made.

Kind regards,
GO Outdoors Customer Care

Betygsatt 5 av 5 stjärnor

Helpful team

Helpful team, pointed me in right directions for goods and Sarah and John were a great help with my membership card. Thank you.

22 juni 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Bristol

Svar från GO Outdoors - Bristol

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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