The staff that served me, the chap on the boot/shoe section (Sorry, don't know his name but it was Sunday March 22nd at about 14.20) and Cheryl on the till, both offered excellent customer service.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just had wonderful service in Go Outdoors Berwick. Extremely friendly, helpful and knowledgeable staff member looked after me. Thank you Cheryl you are a credit to your organisation. I will definitely... Se mer
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First visit to Go Outdoors today to get daughter kitted out for DofE expedition. Staff were knowledgeable and helpful, David was great helping us pick and fit a good backpack and Cheryl who served us... Se mer
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All the staff at the Berwick Upon tweed store gave an excellent service. From the floor staff in the shoe department through to the team at the counter. The stand out performance goes to Cheryl for go... Se mer
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Företagsinformation
Om GO Outdoors - Berwick
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Beside the A1167, TD15 2QT, Berwick, Storbritannien
- 01289 543120
4,9
Utmärkt
3 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had an issue with my discount not been…
Had an issue with my discount not been taken off on my previous visit so had to return to store to get it sorted.
Cheryl was only too pleased to attend to above and apologised for the error. I gather the assistant that served me left the store the day after my visit. Also received 30% discount on any purchases I made that day. Have used GoOutdoors many times and that's the first time my discount was not deducted.
I
Mt's C George
10 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Mark was very helpful in helping me…
Mark was very helpful in helping me trying various trainers. Thank you
11 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Cheryl
Cheryl, really helpful, a great person. Your lucky to have such a dedicated employee and colleague
9 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Assisted by Cheryl when looking for a…
Assisted by Cheryl when looking for a waterproof and warm jacket for my son. Great knowledge shown and shared of products, brands and practicality. Highly recommend asking for Cheryl when visiting GO Outdoors in Berwick. Thanks.
9 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Lovely Staff
7 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lovely staff!
The staff were so lovely and everything was layout well got everything we needed and more! Cheryl at checkouts was so helpful and very friendly! Will definitely be back!
7 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Friendly and helpful staff
We visit this store fairly often and it's always a positive experience. The staff are friendly and helpful, and make a big fuss of our dog. Cheryl has served us at the till on more than one occasion and we always have a chat and the dog gets treats! We usually find what we're looking for as well.
30 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Sam store manager
Sam the manager took her time away from a very busy store till when she got cover on New Year’s Eve to show me a camping stove and gas , which I bought ,after she recommended it after using one herself.
I’ve worked in retail management for over 30 years and I thought her actions really above and beyond
She also let me know about member discount which I signed up for
Well done Sam !
31 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service
Served by Cheryl who was friendly and helped us with saving money. Great value.
30 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Berwick
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great selection of outdoor clothing
We have called in to Berwick branch of Go Outdoors twice this week. We located what we were looking for quite easily.
Staff were very helpful, especially Cheryl on the checkout who took the time to find my GO card details as I had left my card at home.
Cheryl also made a fuss of our dog!
The store was clean and tidy and stocked a large range of footwear, clothing, camping and outdoor equipment and had a cycling department.
30 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
The lady Cheryl was more than helpfull…
The lady Cheryl was more than helpfull and very friendly
She went out of her way to find me a belt
Lovely lady
Thanks Cheryl
Derek
30 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great service lots to choose from
Great service lots to choose from
Great advice from Cheryl will certainly be back
29 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A lovely shopping experience
Warm, spacious and welcoming staff making me feel very comfortable to initially browse where Andrew was very helpful in discussing the correct boot for my needs.
When purchasing Cheryl served and renewed my membership card so that I would benefit from the deals on offer.
A large stock and plenty of bargains of good quality makes.
29 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Cheryl was wonderful
Cheryl was wonderful, very polite and helpful . Just what we would expect from Berwick Go Outdoors.
28 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great prices and great staff ‘Cheryl’
Had seen the sleeping bag we wanted in another store then travelled to nearest one to home. Prices (once you are a member) are excellent and was served by Cheryl who helped us no end! She was extremely friendly and made sure we got all discounts applicable. When you are spending as much any little off helps.
29 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff and particularly…
Very helpful staff and particularly Cheryl at the till was so patient and helpful when trying to sort my purchase.
28 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Huge range and helpful staff
We popped into the store on our way back south from Scotland to have a look at the sales. We found what we wanted, which was excellently priced, and the super helpful, knowledgeable and friendly Cheryl helped us renew our membership to take advantage of the offer. This store has a huge range on display with helpful staff which makes the visit pleasant.
27 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Friendly helpful staff such as Cheryl…
Friendly helpful staff such as Cheryl make paying for purchases almost a pleasure.
Christmas shopping now complete. Thankyou
18 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Served by Cheryl who always has a smile…
Served by Cheryl who always has a smile on her face and very helpful with any queries
22 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Berwick
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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