Givergy Omdömen 

217
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Unfortunately such a poor experience. We had so many attempts with their customer service team to resolve our campaigns. We had past clients getting emails for new client campaigns, banking details al... Se mer

Betygsatt 5 av 5 stjärnor

Our charitable org uses Givergy for all of our online auctions (average is two per year), and we've had a great experience with them every time. The platform is easy to use and the support team are al... Se mer

Betygsatt 5 av 5 stjärnor

Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the... Se mer

Betygsatt 5 av 5 stjärnor

In our 4 years relationship with givergy team our event has raised over $300k using givergy platform for our silent auctions. Thanks to the whole givergy team from the ever responsive 24x7 supp... Se mer

Företagsinformation

  1. Onlineauktion
  2. Auktionshus
  3. CRM-leverantör
  4. Företag för evenemangshantering
  5. Eventteknik
  6. Biljettförsäljning

Skrivet av företaget

Givergy is on a mission to help organizations raise more funds and change charitable giving worldwide. As a certified B Corporation with an award-winning fundraising platform, Givergy offers a range of cutting-edge fundraising solutions and expert advice. With operations in North America, UK & Europe, Australia, and Hong Kong, Givergy has supported over 3,000 nonprofits and charities to help them raise over USD $1.1 billion worldwide, helping some of the biggest names in the fundraising industry.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

217 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(217)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Finally Meeting Vale

Asta trovata per caso. Organizzazione per ora ottima.

11 juli 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Grazie! Speriamo che tu abbia un tempo meraviglioso!

Team Givergy

Betygsatt 1 av 5 stjärnor

A con

A con. An evening event was 4.30. Told to walk two miles to pick up passes at 2pm on Saturday and miss qualifing. Advertised as free time in paddock before the event but none. Taking legal action to claim money back. Ruined my holiday.

14 juni 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Hi Anthony,

We are sorry to hear your experience did not go as expected initially. We’ve contacted Two Wheels for Life who provided the prize and they’ve informed us that they were able to resolve the issue and you were able to attend the prize-giving event.

We hope that you enjoyed the rest of your trip.

Best wishes,

Team Givergy

Betygsatt 5 av 5 stjärnor

Great interface

Great interface. User friendly and nice place to bid.

28 maj 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Thanks Olivier, much appreciated!

Best Wishes,
Team Givergy

Betygsatt 5 av 5 stjärnor

Very professional

Very professional. When i won my item givergy contacted me directly and helped me with any questions i might have had

21 maj 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Thanks Jörgen, we hope you enjoy your prize!

Best wishes,
Team Givergy

Betygsatt 2 av 5 stjärnor

As soon as I won my bid

As soon as I won my bid, I heard nothing more. Flying to Seville tomorrow for moto gp. Still no tickets

2 maj 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Hi Jeremy,

Sorry about this. We've just got in touch with Two Wheels For Life who have said that they were in contact with you last night and that Donna from their team will meet you in Seville before the event to give you the tickets.

If you need anything else please let me know, and apologies for any inconvenience caused.

Enjoy the GP!

Best wishes,
Team Givergy

Betygsatt 2 av 5 stjärnor

Not a very good website, further development and improvement needed to improve the clarity of the bidding process.

I've gone through two bidding processes on this website and both of them were problematic.
With the first I was the winner of the auction but after it had finished I was informed that my bid was below the reserve price on the item and so the charity would have to be contacted to decide whether to re list or not. The problem for me was that nowhere on the auction details did it say that there was a reserve price on the item.
I contacted Givergy about this and suggested that it would be a good idea to state the reserve price for the item as by doing this people would:-
a) have an idea as to the intended cost of the item
b) would not have their hopes raised and time wasted bidding on an item that may well have a reserve price which was out of their reach.

Givergy accepted my comments and said that they would do this. However, on the next similar item that came up for auction, instead of stating clearly that there was a reserve on the item AND saying what the price was was they chose to put a message on the page, below the current bid, informing people that there was a reserve on the item which had not been met by the current bid. This is not the same as what I suggested and, in my opinion still leaves things unclear.

I then bid on another item for the same charity. Prior to this I had carefully read the details of how the bidding process works using the FAQ section of the website. These stated that if there was a higher bid placed on an item within the final 2 minutes of the auction the countdown clock would be re set to 2 minutes and this would happen each time a higher bid was placed.
With just over two minutes to go I placed a bid on the item that I wanted. By the time that my bid was placed there was less than 2 minutes to go. The page refreshed to show that I was the highest bidder and the clock counted down to zero. My web page still showed the message saying that I was currently the highest bidder right up to, and after the end of the sale. About a minute after the sale ended I received a text message informing me that unfortunately I had been out bid! I was still looking at a screen telling me that I was the highest bidder!! I had also watched the timer count down to zero without re setting or my message changing to one informing me that I was no longer the highest bidder.

After contacting Givergy (again!) I found out that the re setting of the timer after a higher bid had been discontinued some time ago but that for some reason the relevant page of the website had not been updated. I also discovered that after making the highest bid on an item and getting a refreshed page informing me that I was the highest bidder the only part of that page that is updating in real time is the timer!
In actual fact I had been outbid by someone else but there is nothing on the website that informs you of this. the only way that you can keep track of what is happening with the auction is to constantly reresh the webpage! I never found anything on the Givergy website informing me of the need for this.

Givergy were very apologetic when I took this up with them and said that they hoped to incorporate real time inprovements into a future upgrade, however I think that website should have had these features from the start. In this way people know where they stand and can keep track on what's going on.
To be fair, this last problem could have been avoided if I had used the maximum bid facility but having had a very unsettling and suspicious experience when using one of these on another website I had chosen to bid 'live' - or so I thought.

16 april 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Hi Michael,

Thanks for the feedback and we do apologise again for the issue with the FAQ's being out of date, completely our fault and this has now been updated. In regards to the reserve price we have taken what you said on board and removed this feature completely for any upcoming campaigns. Unfortunately, we have a few clients who signed up prior to us changing this, so are contractually obligated to continue with their use of reserves. We have inserted the line about there being a reserve price, but the charity did not want to disclose exactly how much this reserve price is.
We have a long list of improvements that would make the site a whole lot better, including the auto update of the highest bid, unfortunately, the team have had other things that needed to be addressed first, so hopefully we'll get to that soon.

Best wishes,
Team Givergy

Betygsatt 5 av 5 stjärnor

It was my first purchase that I was…

It was my first purchase that I was biding something. And now when I know how things works I can say only good things about your page.

This was my first purchase on your page but I can say it is not the last one.

Best regards.

16 april 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Thanks Jan! Wonderful to hear and thanks for supporting a great cause!

Best wishes,
Team Givergy :)

Betygsatt 5 av 5 stjärnor

Great experience and easy to understand/use

This company provides everyone with one-of-a-kind opportunities - No matter how big or small each of them are! All whilst working with great charities to support great causes - The team are hardworking and very helpful!

26 februari 2018
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Thanks Christy, that's great to hear!
Best wishes, Team Givergy

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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