Givergy Omdömen 

217
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Unfortunately such a poor experience. We had so many attempts with their customer service team to resolve our campaigns. We had past clients getting emails for new client campaigns, banking details al... Se mer

Betygsatt 5 av 5 stjärnor

Our charitable org uses Givergy for all of our online auctions (average is two per year), and we've had a great experience with them every time. The platform is easy to use and the support team are al... Se mer

Betygsatt 5 av 5 stjärnor

Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the... Se mer

Betygsatt 5 av 5 stjärnor

In our 4 years relationship with givergy team our event has raised over $300k using givergy platform for our silent auctions. Thanks to the whole givergy team from the ever responsive 24x7 supp... Se mer

Företagsinformation

  1. Onlineauktion
  2. Auktionshus
  3. CRM-leverantör
  4. Företag för evenemangshantering
  5. Eventteknik
  6. Biljettförsäljning

Skrivet av företaget

Givergy is on a mission to help organizations raise more funds and change charitable giving worldwide. As a certified B Corporation with an award-winning fundraising platform, Givergy offers a range of cutting-edge fundraising solutions and expert advice. With operations in North America, UK & Europe, Australia, and Hong Kong, Givergy has supported over 3,000 nonprofits and charities to help them raise over USD $1.1 billion worldwide, helping some of the biggest names in the fundraising industry.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

217 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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3,8

Alla omdömen

(217)

27 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

well managed auction

Givergy provided the online auction for a charity dinner I bid for. The bidding process was simple and efficient, follow up communications were clear and the Cyrenians event was great.

9 september 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not a Happy Pappy. "

Last week I Was involved in an online auction for a very worthy cause. Without going in to too many details, Sat., in the closing minutes I was monitoring the auction and after a 5 minute extension, the auction indicated the item was closed and i was the highest bidder. i was ecstatic as this was a very hard-to-find item. I stayed on the site a few minutes and just couldn't believe i won. 6 minutes later I received an email indicated I was outbid. In the last 2 days, not only have a not rec'd an answer from Givergy, I've rec;d no response at all. They have my email and number, but nothing from them. They blew it and also gives the charity a Black-eye!

10 juni 2019
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Hi Mick,

Many apologies for the inconvenience, we will get in touch directly with further details.

Givergy Management Team

Betygsatt 5 av 5 stjärnor

Great experience MotoGP Mugello

Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the MotoGP grid before the race.
An unbelievable experience at Mugello.

Were guests of LCR Honda. Lucio Cecchinello and his staff were fantastic.
Couldn’t have had a better weekend.
Would definitely use Givergy again.

10 juni 2019
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Givergy Review

I won an auction back in September 2018 but never received the package. The event was called "Afrojack Hoody, Cap, and Shirt Signed by the Artist!" in Aid of: Unicef UK X DJ Mag.

I was so excited after winning the auction but after some time I got worried since my package had not arrived. I got in contact with Givergy back in January and they told me since the event was hosted by DJ Mag that I would need to get in contact with DJ Mag and they would be able to provide me a tracking number.

So, I got in contact with someone at DJ Mag back in January as well and told me they would check to see what happened. A month passed by so I emailed them again and said they would follow back up with me. Another month passed by so I emailed them again but no response this time. I emailed them again in April and they just said you should have received your package by now. It is now June and STILL have not received my package. I keep asking for the tracking number but they just avoid the question.

At this point, I have given up since I know that I will never receive the auction prize that I won. Worst experience that I have ever had.

UPDATE: Givergy got in contact with DJ Mag. DJ Mag got in contact with me and the Afrojack team to forward me the auction prize. Thank you Givergy team for following up. I really appreciate it.

1 juni 2019
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Hi Mario,

Many apologies for the inconvenience, we facilitate the auction but it’s the charities responsibility to deliver the prize and/or experience. However, we will personally reach out to the charity and do everything we can to ensure you receive the prize.

We will be in touch soon.

Givergy

Betygsatt 5 av 5 stjärnor

Everything was perfect

Everything was perfect. Thank you so much to Hannie from Givergy and Andrea, Donna and Zoe from Two Wheels for Health for an incredible experience.

22 maj 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service, nothing was too much trouble at all, I purchased a portrait and packaging was excellent no damage and exactly as stated in description.

17 maj 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible experience.

We did an event with Givergy and it was the worst event that we’ve ever had. One of the largest issues was STAFFING. The staff were not trained well, they left early, and they were on their phones the whole time. Only one of the 4 staff they sent were helpful and had good customer service. We were promised some roaming Givergy staff during our silent auction and they were often standing around in a corner, even AFTER I asked them to help our guests.
Givergy promises to bring their hotspots in case of wifi issues, and they only had 1 laptop to use to check in over 150 guests. Needless to say, it was a disaster.

Credit card pre-swiping was not functional at all. At the end of the night, we were left manually entering each credit card number, which created a huge bottleneck for checkout. It was complete chaos and at one point I had to use my iPhone, which was awful. I still get nightmares thinking about it. After a month, I was still dealing with the fallout from people who just left and didn’t even pick up their items, including chasing down payment and having to mail auction items to guests.

Hardware issues: During the pledge time, so many tablets on the tables were not working (even with wifi working) and people who wanted to give were incredibly frustrated. Even when I was walking around the room, I saw tablets with black screens that were turned off and I repeatedly asked Givergy staff to help with the tablets, but they didn’t move and they just sat there. The whole pledge time was a disaster, and the Givergy staff did not help at all. We barely raised anything in pledges.

We estimate that the lack of customer service, initiative, and staff cost us at least $20,000-$30,000, which is something that we will never be able to recoup. I would never recommend them and I hope to spare some of you reading this review.

5 april 2019
Omdöme utan inbjudan
Logotyp för Givergy

Svar från Givergy

Hi EC,

Thank you for your feedback, we sincerely apologise your experience with us wasn’t a positive one. Givergy is known for providing an exceptional level of customer service and we regret that we didn’t live up to those expectations in this case. At this point, we have no information on your event or cause, but would like nothing more than get to the bottom of what happened and see what can be done. Please contact us on +1-609-772-7319 and/or us.inquiries@givergy.com.

We would highly appreciate the opportunity to rectify the situation, so please do get in touch.

We look forward to hearing from you.

Givergy Management Team

Betygsatt 5 av 5 stjärnor

Givergy Delivers

When fund raising, who else would you want to turn to? Givergy maintain that all important professionalism whilst making it so easy for anyone to get involved with fund raising.

22 december 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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