Unfortunately such a poor experience. We had so many attempts with their customer service team to resolve our campaigns. We had past clients getting emails for new client campaigns, banking details al... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our charitable org uses Givergy for all of our online auctions (average is two per year), and we've had a great experience with them every time. The platform is easy to use and the support team are al... Se mer
Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the... Se mer
In our 4 years relationship with givergy team our event has raised over $300k using givergy platform for our silent auctions. Thanks to the whole givergy team from the ever responsive 24x7 supp... Se mer
Företagsinformation
Skrivet av företaget
Givergy is on a mission to help organizations raise more funds and change charitable giving worldwide. As a certified B Corporation with an award-winning fundraising platform, Givergy offers a range of cutting-edge fundraising solutions and expert advice. With operations in North America, UK & Europe, Australia, and Hong Kong, Givergy has supported over 3,000 nonprofits and charities to help them raise over USD $1.1 billion worldwide, helping some of the biggest names in the fundraising industry.
Kontaktuppgifter
The Studios, Rosedale Road, TW9 2SX, London, Storbritannien
- +44 20 3608 7397
- uk.enquiries@givergy.com
- www.givergy.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
The customer service was great and very quick with their response to my inquiry.
well managed auction
Givergy provided the online auction for a charity dinner I bid for. The bidding process was simple and efficient, follow up communications were clear and the Cyrenians event was great.
They let me know that an auction had…
They let me know that an auction had been delayed and gave me the new start date weeks in advance. Very helpful.
Thanks for a perfect item to hang on…
Thanks for a perfect item to hang on the wall, no problems at all!
it was great and so fine
Been very helpful and all done very…
Been very helpful and all done very quickly
Everything was perfect
Not a Happy Pappy. "
Last week I Was involved in an online auction for a very worthy cause. Without going in to too many details, Sat., in the closing minutes I was monitoring the auction and after a 5 minute extension, the auction indicated the item was closed and i was the highest bidder. i was ecstatic as this was a very hard-to-find item. I stayed on the site a few minutes and just couldn't believe i won. 6 minutes later I received an email indicated I was outbid. In the last 2 days, not only have a not rec'd an answer from Givergy, I've rec;d no response at all. They have my email and number, but nothing from them. They blew it and also gives the charity a Black-eye!

Svar från Givergy
Great experience MotoGP Mugello
Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the MotoGP grid before the race.
An unbelievable experience at Mugello.
Were guests of LCR Honda. Lucio Cecchinello and his staff were fantastic.
Couldn’t have had a better weekend.
Would definitely use Givergy again.
Givergy Review
I won an auction back in September 2018 but never received the package. The event was called "Afrojack Hoody, Cap, and Shirt Signed by the Artist!" in Aid of: Unicef UK X DJ Mag.
I was so excited after winning the auction but after some time I got worried since my package had not arrived. I got in contact with Givergy back in January and they told me since the event was hosted by DJ Mag that I would need to get in contact with DJ Mag and they would be able to provide me a tracking number.
So, I got in contact with someone at DJ Mag back in January as well and told me they would check to see what happened. A month passed by so I emailed them again and said they would follow back up with me. Another month passed by so I emailed them again but no response this time. I emailed them again in April and they just said you should have received your package by now. It is now June and STILL have not received my package. I keep asking for the tracking number but they just avoid the question.
At this point, I have given up since I know that I will never receive the auction prize that I won. Worst experience that I have ever had.
UPDATE: Givergy got in contact with DJ Mag. DJ Mag got in contact with me and the Afrojack team to forward me the auction prize. Thank you Givergy team for following up. I really appreciate it.

Svar från Givergy
MotoGp Experience
Very kind people and formidable communication.
I hope to have another deal with them.
Better communication and great…
Better communication and great satisfaction , congratulation , i'm very happy of this experience !
Everything was perfect
Everything was perfect. Thank you so much to Hannie from Givergy and Andrea, Donna and Zoe from Two Wheels for Health for an incredible experience.
Fantastic customer service
Fantastic customer service, nothing was too much trouble at all, I purchased a portrait and packaging was excellent no damage and exactly as stated in description.
Terrible experience.
We did an event with Givergy and it was the worst event that we’ve ever had. One of the largest issues was STAFFING. The staff were not trained well, they left early, and they were on their phones the whole time. Only one of the 4 staff they sent were helpful and had good customer service. We were promised some roaming Givergy staff during our silent auction and they were often standing around in a corner, even AFTER I asked them to help our guests.
Givergy promises to bring their hotspots in case of wifi issues, and they only had 1 laptop to use to check in over 150 guests. Needless to say, it was a disaster.
Credit card pre-swiping was not functional at all. At the end of the night, we were left manually entering each credit card number, which created a huge bottleneck for checkout. It was complete chaos and at one point I had to use my iPhone, which was awful. I still get nightmares thinking about it. After a month, I was still dealing with the fallout from people who just left and didn’t even pick up their items, including chasing down payment and having to mail auction items to guests.
Hardware issues: During the pledge time, so many tablets on the tables were not working (even with wifi working) and people who wanted to give were incredibly frustrated. Even when I was walking around the room, I saw tablets with black screens that were turned off and I repeatedly asked Givergy staff to help with the tablets, but they didn’t move and they just sat there. The whole pledge time was a disaster, and the Givergy staff did not help at all. We barely raised anything in pledges.
We estimate that the lack of customer service, initiative, and staff cost us at least $20,000-$30,000, which is something that we will never be able to recoup. I would never recommend them and I hope to spare some of you reading this review.

Svar från Givergy
It works as advertised
It works as advertised. What else can you say?
Zero communication
still waiting for details so I can redeem my auction prize. Been 2 weeks now.
Givergy Delivers
When fund raising, who else would you want to turn to? Givergy maintain that all important professionalism whilst making it so easy for anyone to get involved with fund raising.
Excellent premise
Excellent premise, Good idea, poor realisation.
Still great to give, Average experience with Givergy.
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