Gillmans Omdömen 

3 288
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our delivery of machines was one of the best ever. Your 2 employees {Imtiaz and colleague} were courteous and helpful beyond measure. They are a credit to your company. Thankyou for such a positive e... Se mer

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Betygsatt 5 av 5 stjärnor

Would highly recommend. Ordering online was easy to do and all costs involved were clear. The delivery men phoned before arrival with an update, they were absolutely lovely and friendly and quickly sw... Se mer

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Betygsatt 5 av 5 stjärnor

Great tracking system so you can see exactly where the driver is. Really friendly delivery drivers set up my freezer in position, took my old freezer away free of charge and all the packaging. Excelle... Se mer

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Betygsatt 5 av 5 stjärnor

Nice showroom. Makes a difference actually seeing things not just online. Also nice to speak with a real person who knows the appliances first hand and was able to give good advice unlike most call ha... Se mer

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Företagsinformation

  1. Vitvaror och hushållsapparater

Skrivet av företaget

GILLMAN’S A true family run business established in Gloucester in 1969 by Erika and John Gillman. Annabelle and Robert Gillman, the second generation of the Gillman family are the current owners/directors of the business. Gillman’s operate a large retail showroom in Gloucester, a second retail showroom in Ross-On-Wye and also a brand new commercial showroom in Exeter. We pride ourselves on product knowledge, customer service and being a truly family run independent business employing 85 people as of July 2024. We at Gillman's pride ourselves in being the one stop shop for all commercial and domestic appliances for both sales and service.

Free Delivery

Fast, free delivery service

If you live within our Golden Sales Service area, of Gloucestershire, Herefordshire, Swindon, Oxford, Bristol or Bath and your order is over £150.00 we offer free delivery for you, we also unpack your appliances for free!

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(3 288)

231 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Model I wanted was not immediately…

Model I wanted was not immediately available. However my second choice was in stock. The collection was prompt and corteous.

22 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Amazing last minute service!

I was let down by the company I ordered my appliances from the day before I had booked a kitchen fitter to install a new kitchen and all appliances. I went to gillmans and they found everything I needed and delivered the same day for me -amazing service and they were really friendly and willing to help! Definitely recommend!

26 juni 2026
Omdöme utan inbjudan
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

From start to finish

From start to finish, the service we received was outstanding. John was incredibly helpful, friendly and genuinely cared about supporting our charity, Brody's Trust.
He kindly donated a washing machine to our hub and even came along personally to deliver it and make sure it was installed. Nothing was too much trouble. The team were professional, punctual and went above and beyond to help us.
As with any old building, we ran into a few unexpected electrical issues, but that certainly wasn't their fault! They were patient and helpful throughout.
It's rare to come across a company with such fantastic customer service and a genuine desire to make a difference in the community. We can't thank John and his team enough for their generosity and support.
I wouldn't hesitate to recommend them to anyone looking for excellent service from people who truly care.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Delivered on time

Delivered on time, two delivery men who were very helpful and friendly.
The fridge- freezer was positioned were I requested and works beautifully compared to the Beko it replaced, the milk will not be going off now.

16 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 1 av 5 stjärnor

Not delivered at said time

Not delivered at said time, waiting in all day for it to arrive in the evening. I know you will blame the courier but it’s your responsibility to employ a better company.

13 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the feedback, we have made contact with APC couriers who delivered the item. On the day of delivery there was heavy traffic on the drivers route leading to him being delayed in arriving. The item did arrive on the stated day of delivery but we apologise that it was later than the tracking details suggested.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic quick delivery,ordered just after lunch & washing machine was delivered just after 2pm on the same day. Good price too, pleased they could take old washing machine away.

12 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 4 av 5 stjärnor

Delivery was very quick delivered in 2…

Delivery was very quick delivered in 2 days.
4 stars due to my paying to have wrapping.off cooker taken away and this wasn't done, I did contact gillmans and the money for packaging was paid back to my account..otherwise the whole experience was top.class. would definitely.buy from.them.again and have bought several things.from them

2 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. Apologises that the packaging was not taken away.

Betygsatt 4 av 5 stjärnor

Great local company

Great local company. Good choice of products. Good availability of delivery dates. Only let down by lack of correspondence about delivery times. An email the day after delivery stating my washing machine was out for delivery wasn't helpful.

3 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. Apologises that there was a delay on the automated emails arriving, we will look into improving this service.

Betygsatt 5 av 5 stjärnor

Competitive pricing and second to none…

Competitive pricing and second to none customer service. A more personal experience shopping at Gillmans. Needed an item urgently this time so ordered online and collected………….brilliant.

8 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Gillmans staff and experience

The time that suited me, value for money. The friendliness, care and and explanation of the product from the two gentleman who came to fit my intergrated washing machine, will recommend Gillmans and will definitely use them again.
Thank you

24 maj 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Washing machine delivery

The washing machine arrived first thing in the morning and within 30 minutes was being used

1 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Outstanding service from Gillmans

Outstanding service from Gillmans! Fast delivery, a high-quality dryer, and a brilliant delivery team. The whole experience was seamless from order to installation. Hands down one of the best customer service experiences I've had. Highly recommend Gillmans!

1 juni 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

I was kept in regular contact during…

I was kept in regular contact during delivery. Men were very pleasant on arrival. No problem with removing and install installing new refrigerator. Thank you.

28 maj 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 3 av 5 stjärnor

Delivery took four days with no update…

Delivery took four days with no update to tracking. Had to ring store a few times. By the time we got the fans we no longer needed them😕

26 maj 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the review. The items were ordered on the evening of the 26th and delivered on the 29th. The courier had planned delivery on the 28th but unfortunately ran out of time to complete their route so the delivery had to be moved to the following day. Tracking details were provided and updated by the courier.

Betygsatt 5 av 5 stjärnor

…Gillmans

The Gillmans website is very easy and user friendly. Communication by email and text during the process was very efficient. The two people that delivered my fridge freezer were very pleasant and efficient.

23 maj 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Recently bought an air conditioning…

Recently bought an air conditioning unit from Gillmans, very easy to collect from store the next day (the only place that we could get one over the bank holiday weekend). In store the guys were efficient and loaded the unit into the car for us. Couldn’t have been easier!

23 maj 2026
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Gillmans engineers genuinely provide outstanding service

We ordered a new oven and gas hob from Gillmans and agreed an installation date - 28 May 2026. Our new SMEG under counter double oven was installed in the morning with the gas hob scheduled for installation in the afternoon. The gas hob installation turned out to be far more complex than expected but Damien and Liam, the two Gillmans engineers were excellent, approaching the challenge with professionalism, patience and technical knowledge throughout. Safety was clearly top priority at every stage of the work. They took the time to carefully assess the situation, explain issues clearly and made sure everything was completed to the highest standard rather than rushing the job. Their attention to detail and commitment to doing the installation properly was very reassuring. Both engineers worked brilliantly together to come up with a solution that was safe and effective. The final result was excellent, and everything was left clean, tidy, and fully tested before they finished. There were no qualms about them staying late to ensure the job was done and their concern about any inconvenience caused was appreciated.
I highly recommend Gillmans and really appreciate the genuinely outstanding service from two skilled and conscientious engineers.

28 maj 2026
Omdöme utan inbjudan
Logotyp för Gillmans

Svar från Gillmans

Thank you for the excellent review. We look forward to seeing you again in the future

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