Gillette Omdömen 213

Ho comprato 2 pacchi di gillette blue3 e dentro ho trovato in ciascun pacco una lametta montata all'incontrario quindi non può radere.Contatto il servizio clienti mandando le foto..mi risponde una certa Laura che le lamette non sono x il mercato italiano e mi chiede dove l'ho comprate .da quanto le uso ecc ecc...Rispondo.Mi risponde un tale alejandro io credo sia un BOT che mi dice che le foto non si vedono :)..le rimando ma niente altri BOT rispondono all'email che le foto non si vedono..strano alla prima email si vedevano bene :)...morale..servizio clienti inesistente, controllo qualità scarso.Pensateci bene quando acquistate questi prodotti.

I had a great experience! First talked to Jake about the issue and they were so helpful and patient with me. I accidentally hung up the call and then got reconnected with Dan— who also was amazing and helped me out so much. Feeling very satisfied.

ho ordinato tramite AMAZON un rasoio GILLETTE LABS con 3 lame di ricambio, base magnetica e custodia da viaggio...l'ordine è arrivato con la custodia da viaggio mancante...dopo aver fatto un reso è arrivata di nuovo col pezzo mancante...volevo gentilmente chiedere la soluzione del problema con la consegna della custodia da viaggio...premetto che sono cliente GILLETTE da tanti anni e senza la soluzione del suddetto problema cambierò azienda.

J ai acheté un rasoir gillette sensor 3 depuis peu. Impossible de se raser correctement, les lames ne coupent pas que la barbe mais la peau avec. Et c est a chaque fois que je m en sert.Très déçu de ce rasoir. Inadmissible de vendre un tel produit.

I purchased a Gillette Lab razor and couldn't be more disappointed. It is overpriced and did a poor job of shaving. I've been a long time Fusion user, but this experience has me looking for another razor company!

J’ai tenté d’acheter des lames de rechanges pour mon rasoir gillette. Impossible de trouver la référence sur le support plastique des lames. Je viens d’en acheter chez Leclerc pensant que c’était standard… Impossible de vérifier la compatibilité à cause des antivols leclerc… Une fois passé la caisse, j’ouvre la boîte : pas compatible !!! Je passe à la caisse centrale : pas remboursable car ouvert 😡😡😡 Bref : 15€ jeté à la poubelle 😡😡😡

2ème rasoir gillette Lab avec lames chauffantes acheté. Après la garantie de 2 mois passée, toujours le même problème. Le rasoir ne charge plus. J'ai contacté le service client Gillette et ce n'est que déplorable.
J'arrête avec cette marque.

Gillette Series Shave Gel Soothing with Aloe Vera.
I don't know if I got a defective tin but, it is nearly impossible to get any of the gel out of the tin, so I have gone back to my old soap and brush. An on-line customer service helpline at Gillette would help.

This review is for the Gillette 'Hydrating Gel - Antiperspirant - Eucalyptus Scent' antiperspirant stick I bought from a little neighbourhood shop in Romania. It's good, its protecting effect lasts several days in intense work conditions. No smell and no sweat. Thank you for a very good stick.

Anche a me hanno risposto così:
Gentile Utente,

non ci risultano partecipazioni associate all'indirizzo mail dal quale scrive, ne al suo nominativo. La invitiamo ad effettuare un controllo per indicarci i dati di registrazione corretti.

WHo uses manual razors these days bleed for a hour with a cut electric all the way no hassle

Overpriced, ESG ridden company. Proudly Gillette free since 2021.

Blade are rubbish not like they used to be. Costumer service doesn't exist phone number is wrong sent me one blade for £12 can't return because you can't get no one

DO NOT BUY FROM THIS COMPANY !!!! I am absolutely appalled at the customer service I received from this company. I purchased a beard grooming set for £20 for my son which comprised of 3 items . To my horror, the beard oil which I particularly wanted was substituted for a bottle of suncream! I phoned the company immediately and was told I would receive an immediate refund of £14 which covered the new oil i’d have to purchase ( they couldn’t send one out) plus postage. The next day I then received an email asking me to photograph the 3 items in the set, which they needed to see before any refund could be made. I tried and tried to upload the photograph on their website using their upload facility but it just kept saying the process had failed. I informed Gillette of the situation whereby they sent me a returns form to send the sun cream back at my own expense!!! I wrote to say this was unacceptable and have heard nothing since. It is diabolical. I only wish I’d read other reviews before I ordered from this company. Never again!!

Bonjour, depuis mon dernier achat d'un lot de 3 paquets de 4 lames Mach3 très déçu par la qualité qui est catastrophique.....
Client Gilette de toujours ( 73ans ) j'en suis très surpris.

Depuis quelques temps, je constate que la qualité de coupe des lames n'est plus au rendez vous sur la gamme fusion.
Mon dernier achat de lames m'a obligé à subir une dégradation de leur efficacité du au tranchant de celles ci.
Je viens d'acquérir le dernier modèle par hasard (oublie de mon rasoir en déplacement) et miracle, la qualité est là. Je subodore que la dégradation des précédentes est volontaires, en effet la découpe au laser des lames permet d'effectuer des réglages de coupes plus ou moins fins, d'où le résultat, méthode que je considère malhonnête

Horrible experience I order Dec 7 and is the 27 I still don’t received my order all they did was give me a refund this was a Christmas gift I will never order this here again.

As Gillette costumer for so many years i never needed to use costumer service.
I live in Portugal and i use Gillette blades and foam for a long time ,since i was a kid, regular Mach3 ,Mach 3 Turbo ,Fusion , i´ve used it all. Usually i buy it from Spain on a web major cosmetics site called Perfumes Club who sell a lot of products from Gillette.
So i was using a blade for 3 weeks and was time to change it, but when i changed it i noticed the new blade was worse than the previous one i was using, looking like a very used blade.I sent it to garbage and try another new one with the same outcome.
Ok ,there´s was a problem ,blades are not cheap so i wrote a mail to costumer service.
I received a mail after 1 or 2 days asking for more details.I sent some pictures of the blades i was complaining about who had a golden stripe who are not usual ,next to new ones(they were good) i have to buy on my local shop after my bad experience.
After some days i received a new mail saying that they sent the complain to the costumer service and that´s all.They didn´t feel the need to collect the blades to check what was wrong or tried to replace it sending a new package of blades.
I work in a company who sell products to the public, and the minimum we do when there´s a complain is to collect the product ,submit it to our laboratories, see what´s gone wrong and if there´s anything wrong with it ,we send a card explaining what´s was the problem and with a new product with our apologies.
So ,shame on you Gillette Portugal or Procter & Gamble.Bad service is what you gave.

My experience is with Gillette Canada. I have their heated razor, which I love - there is no question that it’s a great razor, but customer service snd/or company policy is TERRIBLE!
The clip that releases the blade popped off and the spring mechanism fell out. I have both part, but just don’t know how to reassemble or where the spring clip goes. I called to ask for instructions on reassembling, and was told “we don’t provide/give out that information. You’ll have to buy a new unit. When I expressed concern at that answer, as the razor still functions, I was offered a 30% off coupon IF, I bought at that very moment! This coupled with the fact that I have a recurring subscription with them for blades for at least 2 years. I explained that 30% was of no consequence as their base price was well over $200 and other online vendors - in Canada - were selling for $127 and free shipping! The response was too bad, so sad! I had been placed on hold for multiple periods and the call was well over 45 minutes, without any satisfaction. I then asked for my subscription to be cancelled as well, but they could have cared less! I think that there are much better options available to us men, and I do not think Gillette Canada, cares at all about their loyal customer base! Imagine, disposing of all those components, for lack of a spring clip: that is reprehensible and irresponsible! When I told them I would be leaving a review, they also cancelled my account and I can no longer log into their system, even after requesting a password reset!
Enough said…..