Was promised delivery within the week, nothing arrived, called and was advised due in today, this happened for three weeks, each week being given the same story. Eventually cancelled the order and as... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
paid £600 up front for timber battens' which never arrived ' they kept rolling the delivery dates further away ! gave them 6 weeks to deliver! no joy talking to them on the phone Either" shocking... Se mer
Reassuring to know there are good, reliable, efficient companies on line. Very quick free delivery (even to the Isle of Wight), helpful staff on the end of the phone. Product quality exactly as good... Se mer
Good quality planter with trellis. Excellent sales service and product knowledge provided by Paul who followed up consistently on my purchase and delivery. Arrived on the day and time prearranged. Ite... Se mer
Företagsinformation
Skrivet av företaget
All fine timber products for your perfect garden projects. Timber Fencing, trellis panels, landscaping timber, sheds and logcabins. Timber decking and cladding.
Kontaktuppgifter
Ripley Road, GU23, Guildford, Storbritannien
- 0203 1375 159
- sales@gardentimberonline.co.uk
- www.gardentimberonline.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 4 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fence panels
This is my first time buying from garden plants online, I called and spoke to Jack on the phone and he let me know exactly the information I needed to proceed with my order.
Loving my excellent fence panels!!
Delighted with my timber and brilliant…
Delighted with my timber and brilliant customer service from Cara!
I had an issue with ny order and spoke…
I had an issue with my order and spoke to a lovely worker cara. Everything was taken care of. Will be using the site again :)
I needed v arched fence panels and…
I needed v arched fence panels and ordered from 2 different suppliers before ordering over the phone with jack. With other suppliers they were taking 3-4 weeks without update so I canceled. With jack, my panels arrived 2 days later absolutely fantastic service.
I purchased the Arch Rose
I purchased the Rose Arch, it’s beautiful I am very pleased with. The customer care was excellent I got speaking to a woman called Roisin she was very nice and very helpful
I would recommend this company
Cara had great customer service and the…
Cara had great customer service and the products were brilliant
Really great experience with Cara
Really great experience, was dealing with Cara and she was really helpful and friendly, the service and products were brilliant!
Cara was very helpful at answering…
Cara was very helpful at answering questions about my delivery.
I recently ordered from your company
I recently ordered from your company. Cara looked after me and provided excellent customer service. Cara answered any queries I had extremely quick.
Attentive and Helpful
I had a great experience with Cara, incredibly attentive and helpful through working with her.
Rockstar Cara!
I had a follow up call regarding my recent order with Cara and I have to say again her level of professionalism and attention to detail is phenomenal.
Super knowledgeable and patient helping with all my queries!
Recent order
Had a really great experience recently. I dealt with roisin and she was excellent, really helpful and nothing was too much bother.
Great product & delivery-many thanks
Great product & delivery-many thanks
If you want to wait weeks
If you want to wait weeks, if you want zero communication, if you want BS on the phone, if you want your delivery to come randomly at night, with one driver who doesn’t speak English and you then have to help unload, then sure use this utterly appalling company. Worst customer experience bar none. Avoid at all costs would be my advice.
I ordered lattice wooden panels online
I ordered lattice wooden panels online, the ordering process was super easy. I spoke to Elizabeth shortly after she was so lovely on the phone and she informed me about the delivery time. My order came on time and I’m very happy with the service, will definitely be ordering again!
Just wanted to say a big thank you to…
Just wanted to say a big thank you to Aoife who helped over the phone today I’m not great with online things so was great to have someone explain it to me clearly 👍🏻
Great quality products and price
I'm really impressed with the quality of the planters I ordered with the attached trellis panels. Great price too! Arrived within the estimated delivery times.
Just received my delivery and…
Just received my delivery and everything was perfect. Thanks so much to Elizabeth who helped me!
Just received my delivery of fence…
Just received my delivery of fence panels, quality was fantastic and was delivered earlier than promised. Would highly recommend.
Would like to say thank you to Jack for helping us!
I don't usually bother leaving a review but...
I don't usually bother leaving a review, but I purchased an arch which fits my specific needs, the arch is beautiful and well built and was exactly what I was looking for. The delivery was on time without issue and the customer service agent Roisin was extremely nice and helpful!
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