Went into Barnstaple store today to look at an armchair to go along with a sofa we had bought around April this year. Martin was really helpful, he looked up our previous order to ensure we got the r... Se mer
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Det här tycker kunderna
FW team member Kenny (In the Newport, SW store) was very helpful. Offered us a drink on arrival, answered all questions, informed us of current offers and helped us to the car with items purchased. Al... Se mer
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Was served by Tom- he was very polite, very patient and very knowledgeable with everything. Good range of furniture with very knowledgeable and polite staff. Was offered drinks immediately, very consi... Se mer
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Visited FW Homestores Barnstsple dealt with David Littlejohns .Service was great gave us a good price and was generally very helpful with his knowledge of furniture in store and could not have been mo... Se mer
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Företagsinformation
Skrivet av företaget
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Kontaktuppgifter
Riverside Road, EX311QN, Barnstaple, Storbritannien
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Utmärkt
6 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Tom was fabulous helped me pick what I…
Tom was fabulous helped me pick what I needed
24 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re so pleased to hear Tom was able to help you find exactly what you needed. It’s lovely to know his friendly and helpful approach made choosing your furniture so much easier. We’ll be sure to pass your kind words on to Tom. Thank you for choosing FW and for sharing your experience. Team FW Homestores
⭐️⭐️⭐️⭐️⭐️
Tom was amazing we will definitely be back. ⭐️⭐️⭐️⭐️⭐️
24 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re delighted to hear Tom made such a great impression during your visit. It’s wonderful to know his service left you looking forward to coming back. We’ll make sure Tom sees your lovely feedback — it will mean a lot to him. We look forward to welcoming you back to FW. Team FW Homestores
Tom, Caerphilly store
Tom, Caerphilly store was lovely. Very helpful, friendly and very patient. He was very proffesional. Definetly reccommend this store if looking for new, high quality furniture!
24 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re so pleased to hear Tom made your visit to our Caerphilly store such a positive experience. It’s lovely to know his patience, friendly nature and professional approach helped you feel comfortable while choosing your furniture. We’ll be sure to pass your kind words on to Tom. Thank you for recommending our store and choosing FW. Team FW Homestores
Lovely service
Dan was a lovely man very welcoming and nothing was to much trouble. Very lovely service 👌
23 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re so pleased to hear Dan gave you such a warm welcome and made you feel well looked after. It’s lovely to know his friendly nature and willingness to help made your visit such a pleasant one. We’ll be sure to pass your kind words on to Dan — they’ll mean a lot to him. Thank you for choosing FW and for the lovely feedback.
Team FW Homestores
Paul in the Caerphilly store was…
Paul in the Caerphilly store was extremely helpful, would definitely recommend shopping in this store ❤️
23 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re delighted to hear Paul was so helpful during your visit to our Caerphilly store. It’s great to know he made your shopping experience such a positive one and left you happy to recommend us. We’ll be sure to pass your kind words on to Paul. Thank you for choosing FW and for recommending our Caerphilly store. Team FW Homestores
Dan on Hadfield Rd was great
Dan on Hadfield Rd was great. Made everything easy!
22 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re really pleased to hear Dan made your visit to our Hadfield Road store so easy and straightforward. It’s great to know his friendly and helpful approach took the hassle out of your purchase. We’ll be sure to pass your kind words on to Dan. Thank you for choosing FW and for sharing your feedback. Team FW Homestores
David at Barnstaple Store
David at Barnstaple store was excellent and very helpful. Purchased a table and chairs and the process was easy, delivery explained and knowledge of product was great. Thank you David.
21 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re delighted to hear David looked after you so well during your visit to our Barnstaple store. It’s great to know his product knowledge and clear explanation of the delivery process made ordering your table and chairs feel easy and straightforward. We’ll be sure to pass your lovely thanks on to David. We hope you enjoy your new dining set when it arrives. Team FW Homestores
Quick efficient service.
Quick efficient service.
Very helpful staff member Ryan
21 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re really pleased to hear you received such quick and efficient service. It’s great to know Ryan was helpful and made your visit a smooth one. We’ll be sure to pass your kind words on to him. Thank you for choosing FW and for sharing your feedback. Team FW Homestores
On arrival at the store this morning we…
On arrival at the store this morning we were given the time and space to adjust and browse which enabled us to feel comfortable.
After a short while we were approached by Andrew, who introduced himself in a totally professional manner. We explained to Andrew are requirements and needs and after a short conversation to gain a better understanding of them he kindly showed us what was available to us! He was genuinely interested in are requirements and took his time showing us around obviously noting I have some mobility issues.
Andrew was extremely proactive in explaining our options and displayed positivity throughout our retail experience showing a strong knowledge of what was available.
The store itself was very clean and tidy with all products and displays presented to the highest optimum level. The infrastructure was clear and tidy to allow easy access to all areas and overall enhance the customer experience and satisfaction. Well done 10/10👍⭐️⭐️⭐️⭐️⭐️.
21 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
What wonderful feedback, and we’re so pleased you felt comfortable from the moment you arrived at our store. Andrew will be delighted to hear that he took the time to understand your needs, talk through your options and make sure you could browse comfortably. We’re also really pleased you noticed the care that goes into keeping the store clean, tidy and easy to access. Thank you for recognising Andrew’s professionalism and the team’s efforts — a 10/10 from you means a great deal to us. Team FW Homestores
FW Homestores
We went to the Barnstaple branch and dealt with Martin who was very helpful and knowledgeable about their products.
A positive experience and would definitely use them again.
Thanks
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s lovely to hear you had such a positive experience at our Barnstaple branch. Martin will be really pleased to know that his product knowledge and helpful approach made your visit enjoyable. We’re glad you felt well looked after and would be happy to welcome you back whenever you’re ready. Thanks again for choosing FW and for recommending us. Team FW Homestores
Visited FW Homestores today in Barnstaple
Visited FW Homestores today in Barnstaple with the view to browse and maybe buy a Sofa. The staff were great, helpful and polite leaving us to browse to our hearts content but being available should we require advice or assistance. We eventually spoke to Martin and he was very helpful, answered all our queries regarding the one's we were interested in we decided to order a corner sofa through him. Highly recommend FW Homestores and would buy from them again.
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re delighted to hear you had such a relaxed and enjoyable visit to our Barnstaple store. It’s great that the team gave you plenty of space to browse while still being close by whenever you needed help. Martin will be pleased to know his advice and knowledge helped answer your questions and gave you the confidence to choose your new corner sofa. Thank you for recommending FW Homestores — we really appreciate it and look forward to seeing you again. Team FW Homestores
Alex from Barnstaple
Purchased a new armchair in the Barnstaple store today. Alex could not have been more helpful to us. Would recommend to anyone in the area!
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re so pleased to hear you found the perfect new armchair during your visit to our Barnstaple store. It’s lovely to know Alex was so helpful and made the whole experience a positive one. We’ll be sure to pass your kind words on to him — they’ll mean a lot. Thank you for recommending FW Homestores to others in the area. Team FW Homestores
Ryan from Cardiff store has been…
Ryan from Cardiff store has been absolutely amazing. He was very helpful, very knowledgeable and nothing was too much trouble. He was very patient explaining everything in detail to us and he tirelessly answered all our questions. We bought a recliner and a sofa and we are very happy with our purchase. We look forward to receiving our order. Thank you Ryan. We surely will be back when we need furniture. We wish we found you before.
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
What lovely feedback for Ryan — we’re so pleased to hear how well he looked after you at our Cardiff store. His patience, product knowledge and willingness to answer every question clearly made such a difference while you were choosing your recliner and sofa. We’re delighted you’re happy with your purchases and hope you enjoy them once they arrive. We’ll make sure Ryan sees your kind words, and we’d be very happy to welcome you back when you’re ready for your next piece of furniture. Team FW Homestores
Had a second fabulous experience in this store
Had a second fabulous experience in the lovely furniture store, Tracy the sales assistance couldn't do enough for us, I'd certainly recommend this store if you are looking for quality furniture and accessories at a fair price.
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s wonderful to hear you had another fabulous experience with us. We’re especially pleased that Tracy looked after you so well and made your visit feel easy and enjoyable. It means a lot to know you value the quality and choice we offer at fair prices. Thank you for coming back to FW and for recommending us — we look forward to welcoming you again. Team FW Homestores
Cardoba bedroom furniture
We are returning customers to the Barnstaple store having previously bought our bedroom furniture and dining room furniture here. This time we went in for our son’s bedroom furniture. Always a friendly welcome and Martin was knowledgeable and helpful when it came to our questions. We got a great deal on quality furniture.
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s always a pleasure to welcome returning customers, and we’re delighted you chose our Barnstaple store again for your son’s bedroom furniture. We’re glad Martin was able to help with your questions and make the choice a straightforward one. It’s fantastic to know you found another great deal on quality furniture with us. Thank you for continuing to trust FW with your home — we really appreciate your support. Team FW Homestores
Had a brilliant experience with Tim in…
Had a brilliant experience with Tim in Cardiff leckwith store, a wonderful salesman. Not pushy at all, allowed us time to look whilst checking in frequently to see if we needed anything, were offered tea’s and coffees and even biscuits for our 1 year old. We even went back to SCS and DFS to see another sofa style that we liked but ultimately decided on the Kenzie in FW instead. Lovely man and a credit to the store!
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
What a lovely review, and we’re so pleased Tim made your visit to our Cardiff Leckwith store such a positive one. We love hearing that you had plenty of time to browse while Tim was always nearby when you needed him, with a few teas, coffees and biscuits along the way! It’s fantastic that after looking at other options, you came back to choose the Kenzie sofa from FW. We’ll make sure Tim sees your kind words — he really is a credit to the store. Team FW Homestores
Ryan in Cardiff stone was a fantastic…
Ryan in Cardiff stone was a fantastic help when buying my new sofa. Great help and friendly also explained everything well. Would highly recommend
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re delighted to hear Ryan was such a great help when you chose your new sofa at our Cardiff store. It’s lovely to know his friendly approach and clear explanations made the whole experience easy and enjoyable. We’ll be sure to pass your kind words on to Ryan. Thank you for recommending FW — we really appreciate it. Team FW Homestores
Had time to have a look around
Had time to have a look around, we spoke to Tim the salesman he was very helpful and polite. He went through everything in detail and made us feel very relaxed, We didn’t feel under any pressure to purchase anything so overall it was a pleasant experience when we did order our new table and chairs
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re really pleased to hear you had such a relaxed and enjoyable visit. It’s great that Tim gave you plenty of time to browse while being on hand to explain everything clearly and answer your questions. We’re delighted you felt comfortable making your decision without any pressure, and that you found the right table and chairs for your home. Thank you for choosing FW — we hope you enjoy your new dining set. Team FW Homestores
Alex from the Barnstaple branch was …
Alex from the Barnstaple branch was very supportive in helping me select my new lounge sofas.
Easy purchase
20 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re so pleased to hear Alex was there to support you in choosing your new lounge sofas at our Barnstaple branch. It’s lovely to know his help made the decision and purchase feel easy and straightforward. We’ll be sure to share your kind words with Alex. Thank you for choosing FW, and we hope you love your new sofas. Team FW Homestores
FW Homestores Barnstaple.
Visited FW Homestores in Barnstaple and received an excellent service from Alex. Helpful and patient while I made my choice. Really good customer service!
19 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
We’re delighted to hear you had such a positive experience at our Barnstaple store. It’s lovely to know Alex was patient and helpful while you took your time to make the right choice. We really appreciate you recognising the care he put into making your visit enjoyable. Thank you for choosing FW Homestores and for your kind recommendation. Team FW Homestores
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