A happy with my purchase of two usefully sized tote bags. A very eye catching, vibrant design on good quality fabric with perfectly sized straps. Clear, precise information about each product on an... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All items arrived safely and in good condition, the textiles all have a nice feeling to them, everything looks a good quality. I'm really happy with my purchase! I only didn't give 5 stars as I t... Se mer
Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The del... Se mer
Företaget har svarat
The Tunbridge Wells store is brilliant! always beautifully arranged, and the team very friendly and welcoming and knowledgeable, especially the manager, she's been here for years. I always bring frien... Se mer
Företagsinformation
Skrivet av företaget
Futon Company sells sofa beds, bedding, cushions, textiles, tables, storage, lighting, storage and futons. We deliver direct to your door across the UK. Buy online today or visit one of our retail stores local to you.
Kontaktuppgifter
2nd Floor, Doric House, 128-132 Station Road, E4 6AB, Chingford, Storbritannien
- 0345 609 4455
- help@futoncompany.co.uk
- www.futoncompany.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience from ordering to…
Excellent experience from ordering to delivery. Definitely recommend.

Svar från Futon Company
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!

Svar från Futon Company
lovely goods efficient staff good…
lovely goods efficient staff good delivery service

Svar från Futon Company
Lovely staff in the Solihull store
Lovely staff in the Solihull store. Furniture was delivered within a few days, great quality and very easy to assemble. Throw, plant pot and lamp from the store has given the room the finishing touch.

Svar från Futon Company
I have been told that I cant go wrong…
I have been told that I cant go wrong with the futon company, to be honest I was quite disappointed.
It shows clearly they didn't put much effort on thinking of the structure of the Futon Sofa bed.
I have experience in interior design and furniture making and had issues putting it together, I can see how it can go wrong for many who will build it after delivery. Also the way it opens and clos you can easily catch your fingers.
If you to buy a futon sofabed I would strongly suggest you go to the store and try to open it and close it yourself just to experience it.
Even the quality of the wood it is not been finished or cut cleanly, the one I received i easily spoted a wood filler.

Svar från Futon Company
Fantastic service and product
Fantastic service and product. Presented with care. Loved the fact free samples were offered. I think I would have chosen the wrong colour without them.

Svar från Futon Company
Great customer service
Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The delivery guys called ahead and arrived exactly as scheduled. We really appreciated the professional, high standard of service throughout. Thanks

Svar från Futon Company
From being helped in store
From being helped in store, great and speedy delivery and easy assembly, we were very happy with our table and chairs

Svar från Futon Company
Excellent Customer Service.
I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.

Svar från Futon Company
Wonderful sales staff in store
Wonderful sales staff in store, arrived on time and great product. So comfortable to sleep on

Svar från Futon Company
Neat dining table, bench and slim cabinet
I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss good.

Svar från Futon Company
Very helpful woman in the shop
Very helpful woman in the shop, very pleased with the choices made. Way to pick up from shop, as she helped load the car.
Interestingly the furniture is for my blind brother and has rounded corners, making it safer for him.

Svar från Futon Company
Excellent service
Excellent service. Beautiful piece of furniture. Delivery just as expected.

Svar från Futon Company
Great range of products
Great range of products, all extremely well made. Helpful and very friendly staff.

Svar från Futon Company
Easy simple service
Easy to order products. Knew when they were due to arrive. Nice surprise that they were single piece and not flatpacked

Svar från Futon Company
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.

Svar från Futon Company
Superb standard products
Superb standard products, easy ordering and delivery was excellent. We will use Futon again for sure. Would highly recommend.

Svar från Futon Company
Always great attractive contemporary…
Always great attractive contemporary items. Especially useful for the smaller home - perfect and fits in easily taking up little room.

Svar från Futon Company
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