Futon Company Omdömen 

16 199
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A happy with my purchase of two usefully sized tote bags. A very eye catching, vibrant design on good quality fabric with perfectly sized straps. Clear, precise information about each product on an... Se mer

Betygsatt 4 av 5 stjärnor

All items arrived safely and in good condition, the textiles all have a nice feeling to them, everything looks a good quality. I'm really happy with my purchase! I only didn't give 5 stars as I t... Se mer

Betygsatt 5 av 5 stjärnor

Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The del... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The Tunbridge Wells store is brilliant! always beautifully arranged, and the team very friendly and welcoming and knowledgeable, especially the manager, she's been here for years. I always bring frien... Se mer

Företagsinformation

  1. Möbelaffär
  2. också i
  3. Möbelaccessoarer
  4. Sovrumsmöbler

Skrivet av företaget

Futon Company sells sofa beds, bedding, cushions, textiles, tables, storage, lighting, storage and futons. We deliver direct to your door across the UK. Buy online today or visit one of our retail stores local to you.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

16 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 61 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(16 199)

2 516 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent experience from ordering to…

Excellent experience from ordering to delivery. Definitely recommend.

3 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for your brilliant 5 star rating! We value your business and hope to assist you in your next shopping experience soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

5 star human customer service…

The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!

3 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Lovely staff in the Solihull store

Lovely staff in the Solihull store. Furniture was delivered within a few days, great quality and very easy to assemble. Throw, plant pot and lamp from the store has given the room the finishing touch.

3 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 2 av 5 stjärnor

I have been told that I cant go wrong…

I have been told that I cant go wrong with the futon company, to be honest I was quite disappointed.

It shows clearly they didn't put much effort on thinking of the structure of the Futon Sofa bed.

I have experience in interior design and furniture making and had issues putting it together, I can see how it can go wrong for many who will build it after delivery. Also the way it opens and clos you can easily catch your fingers.

If you to buy a futon sofabed I would strongly suggest you go to the store and try to open it and close it yourself just to experience it.

Even the quality of the wood it is not been finished or cut cleanly, the one I received i easily spoted a wood filler.

2 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

Hi Mohammed.
Thank you for your honest review - we appreciate your feedback. We would like the opportunity to resolve this, please be sure to contact us via help@futoncompany.co.uk - our customer service team is always ready to help.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Fantastic service and product

Fantastic service and product. Presented with care. Loved the fact free samples were offered. I think I would have chosen the wrong colour without them.

25 september 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Great customer service

Just bought a new bed and side tables, they're great quality and were easy assemble. We had to change the delivery date and were able to call, speak to human and reschedule quickly and easily. The delivery guys called ahead and arrived exactly as scheduled. We really appreciated the professional, high standard of service throughout. Thanks

25 september 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

From being helped in store

From being helped in store, great and speedy delivery and easy assembly, we were very happy with our table and chairs

2 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Excellent Customer Service.

I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.

9 oktober 2026
Omdöme utan inbjudan
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Nice product

Nice product , fast delivery,

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service

25 september 2026
Logotyp för Futon Company

Svar från Futon Company

Many thanks for sharing your review with us.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Wonderful sales staff in store

Wonderful sales staff in store, arrived on time and great product. So comfortable to sleep on

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Neat dining table, bench and slim cabinet

I ordered online three items and they were delivered to my door within three working days. I have the bamboo console, extendable dining table with bench which was a perfect fit for my open plan flat. These were very straightforward to construct, heavier than expected and solid. Looks very smart and neat in my kitchen to lounge area. I also ordered a slim cabinet on wheels to use in the kitchen area. This took longer to construct. I use for some cleaning products and other items on the shelves to help keep my counter surfaces clear. Another solid piece on wheels that's easy to move around aand lookss good.

30 september 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Very helpful woman in the shop

Very helpful woman in the shop, very pleased with the choices made. Way to pick up from shop, as she helped load the car.
Interestingly the furniture is for my blind brother and has rounded corners, making it safer for him.

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Beautiful piece of furniture. Delivery just as expected.

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Great range of products

Great range of products, all extremely well made. Helpful and very friendly staff.

24 september 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Easy simple service

Easy to order products. Knew when they were due to arrive. Nice surprise that they were single piece and not flatpacked

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Quality item that looks as described online and delivery process was excellent

It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Superb standard products

Superb standard products, easy ordering and delivery was excellent. We will use Futon again for sure. Would highly recommend.

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Betygsatt 5 av 5 stjärnor

Always great attractive contemporary…

Always great attractive contemporary items. Especially useful for the smaller home - perfect and fits in easily taking up little room.

1 oktober 2026
Logotyp för Futon Company

Svar från Futon Company

We appreciate your continued support and value your positive feedback. We hope to see you shopping with us again soon.
Kind regards,
Prisca

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer