Flight Centre South Africa Omdömen 

Overall great experience

I had a wonderful experience with Melandri Olivier at Flight Centre at The Grove in Pretoria. She assisted me with booking a flight to Zürich, Switzerland so that I can visit one of my daughters, and she went the extra mile to find the best flight option with a 20-hour layover in Amsterdam. This allows me to also spend time with my other daughter who works there, which means a lot to me.

Melandri was extremely knowledgeable, professional, friendly, and patient throughout the entire process. She took the time to explain all the options clearly and made sure that the itinerary suited my needs perfectly.

It was clear to me that she truly loves what she does and that she is a genuine travel expert. Her passion for helping clients plan the best possible trip really shines through in the service she provides.

Thank you, Melandri, for your outstanding service. I truly appreciate your help and will definitely book my future travels through you again. I highly recommend Melandri Olivier and Flight Centre The Grove to anyone looking for professional travel advice and excellent customer service.

Greg Wilkinson was most helpful and got everything booked in a jiffy!**********

Ayanda Mdluli has been excellent. Made my booking experience pleasant.

Huge thanks to Maxine for planning our trip! Her attention to detail and quick responses made everything so stress-free. Will totally recommend Maxine to family and friends.

Got exceptional service my this gentleman called Greg , knows his stuff and a friendly dude.

Lori is always " hands on" and will try her best for her customers

always very fast with assisting and answering questions very professional and help with budget holidays

Thank you to Yuthika Rabilal from (Flight Centre),
in HILLCREST.

You went the extra mile today and assisted
HANNA INSTRUMENTS South Africa, by redirecting our staff's flights from SA to Thailand via Hong Kong.

Your professionalism is commendable !!

Thank you so much 😊

Went to Schalk van Heerden at Flight Centre in Paarl mall. Great experience, quick and efficient work. Always answers and responses are rapid. So good not having to speak to a robot these days.
Even through this Iran palava he managed to help us quickly as we were in a rush, and at a good price as well. Dankie Schalk

I had the opportunity to work with Ms Lindiwe Feni at Brooklyn branch.
I cant begin to tell you how priceless it is to deal with someone as eager to help as her. People like her are few and far between. Thank you, Lindiwe. You leave a beautiful fragrance behind.

Thank you for a seamless experience. Greg W. at your Fourways Mall branch was very friendly and knowledgeable. He explained every step in detail and handled all my queries with patience and a good sense of humour.

Thank you Whitney Manjezi (Somerset mall) and Mary Post of woodlands branch.
I really appreciate the quality of your services and I really felt at home whenever I do business with your organisation.
Thank you Family 🙏🙏🙏🙏🙏🙏🙏🙏

I am extremely disappointed with the service I received.

I initially called and spoke to a consultant who assured me that she would send through the requested quotes. I never received them, nor did I receive any follow-up communication. I then called again and spoke to another consultant, who promised a two-hour turnaround time for the quotes. Once again, nothing was sent and there was no update or explanation.

In the end, I had to send my partner physically into the Flight Centre branch just to obtain the quotes and to be taken seriously as a customer. Basic follow-up and communication are fundamental to customer service.

The lack of responsiveness, accountability, and professionalism was frustrating and a complete waste of our time. I sincerely hope this branch improves its communication and service standards, as this experience has been far below expectations.

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Approachable, friendly and knowledgeable service. We simply loved the help and advice we got from Flight Centre Bloemfontein.
With thanks Mike and Toitjie Gold

Ayanda from Farrarmere flight centre was super friendly and incredibly efficient and always responded super quickly. She went above and beyond , staying after hours to do my last minute booking with a smile 😊
I’m so incredibly grateful and will definitely book with her again

It was my first time booking a trip via Flight Centre but having Whitney Manjezi as my travel expert agent really made my experience delightful. Whitney was very helpful and honest, her communication was prompt and clear.

I asked for the trip to be extended, and Whitney was able to assist with costing and best options available.

I really want to commend her customer service and also her polite and enthusiastic attitude.

Best planning, they really think ahead to make your trip so much more comfortable and special. They know the best hotels and resorts. 5 star service from Hermarie at the Kimberley branch everytime

the girl was amazing informative

excellent service

felt like taking her on a trip

amazing consultant