FFS supply the absolute best razor blades, since using I’ve never managed to cut myself. The personalised razors are amazing too, I’ve even purchased one for my daughter as her first razor! I’ve been... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My delivery was returned to the company due to an address problem, I messaged the company and they replied next day and were very helpful and offered a replacement to be sent. There customer service i... Se mer
I’ve had a subscription with FFS for a few years now and they’re a really good brand to deal with - I’ve had a couple of minor issues and I’ve been able to speak to them on WhatsApp and resolve v quic... Se mer
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The razor and blades are very good but their subscription model is pants. You don't get a notification prior to your sub arriving so there is no way to cancel or pause it before payment is taken. You... Se mer
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Företagsinformation
- Hårborttagning
- Leverantör av skönhetsprodukter
- Kosmetika
- Kosmetikbutik
- Hälsa- och skönhetsbutik
- Butik med toalettartiklar
Skrivet av företaget
FFS is a female first brand created to make shaving and beauty effortless. We deliver premium razors and simple skincare straight to your letterbox with flexible subscriptions that work around you. Everything is recyclable, cruelty free, and designed with women in mind. Our razor was rated Best Buy for performance and quality in Which? independent testing, scoring top in the UK. With a durable metal handle and diamond coated blades, it is built to last and gives a smoother, closer shave. You can also build simple routines for shaving, body care and skincare, with products designed to slot seamlessly into your day without the faff. No faff. No pink tax. Just products that perform.
Kontaktuppgifter
Unit 6 Primary Point, Progress Drive, WS11 0JF, Cannock, Storbritannien
- 01543648044
- info@ffs.co.uk
- www.ffs.co.uk
4,7
Utmärkt
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had an amazing experience today with…
Had an amazing experience today with Holly. Needed to change my order due to having to many blades...Holly informed me that I could change for other items they have e.g new razor handle ( thankyou) as great idea.
31 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Allison,Thanks for leaving us a 5 star review, your plan is so flexible, you can change your order as often as you need, I am so pleased to hear Holly was on hand to help😊 .Team ffs 💖
perfect customer service
Order arrived in good time. Great customer service- I wasn’t able to pay the next months order and Holly pushed it back for me and gave me extra discount to help me out. Brilliant service!!
31 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Faye,Thanks for taking the time to leave us a review 😊So glad we could make that a bit easier for you, we are always here to help.Team ffs 💖
Excellent Customer Service
Excellent Customer Service. I’ve been using these blades for years, they are absolutely brilliant - I wouldn’t use anything else.
30 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Elaine, Thanks for taking the time to leave us a review 😊Really pleased to hear you are loving our blades after years of use 💖
You know where we are if you ever need us. Team ffs 💖
Mixed feelings
Really mixed feelings on this one!
I chose to switch to this brand for razors as I wanted an option with recyclable blades which wasn't a safety razor.
Overall, I'm happy with the razor itself. It feels like a quality item, and the blades are good. My only niggle is the handle isn't anywhere near as 'grippy' as my previous razor, so I'm always worried I might drop it and cut myself, but that hasn't happened yet.
My main concerns are with how the company operates. It feels like it's trying very, very hard to upsell / get customers to buy extra products (more than pretty much any other brand I've come across). I appreciate it's trying to make money, but to me, this feels really out of line with the company's claims of being sustainability-focused.
I also don't like how any changes to the subscription require the use of a chatbot (which also tries to sell you extra stuff...), and that subscriptions can only be paused for 3 months at any one time.
28 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Marie, Thanks for taking the time to share this 🙂, it’s really helpful.Glad to hear the razor and blades are hitting the mark. On the handle, we get it. It’s designed to be ergonomic. We never want things to feel pushy or overcomplicated. The goal is simple. Great shaving, on your terms.
Subscriptions should work around you,. If you ever want a hand managing yours, our team can step in and sort it quickly without the back and forth. Team ffs 💖
Highly recommended
I’ve been using ffs for years now, since they started I believe! And never been disappointed. The razors are the best I’ve ever used and will never change.
I recently had a problem with the razor handle and realised it had a lifetime guarantee so messaged the customer care via what’s app, I spoke to Holly who has arranged a new one to be sent to me.
Great service and fast response! I highly recommend this service :)
28 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Danielle, An OG customer 😍. We love to see it.
So glad you’re still loving the razors after all this time. That’s exactly what we’re here for. And yes that lifetime guarantee has your back.Thanks for sticking with us and for the recommendation. It means everything.Team ffs 😊
Holly was great
Holly was friendly and helpful. Dealt with my request with ease and talked through options etc.
27 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Grant, Thanks so much for the lovely 5🌟review. Really pleased to hear Holly dealt with your request with ease,Team ffs 😊
Fab company
Fab company, been with them years, customer service is great, I dealt with Holly who easily fixed a small problem.
27 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Sarah, Thanks so much for the lovely 5🌟review, So pleased to hear Holly was able to fix your issue for you😊.Team ffs 😊
Had a slight issue with order no…
Had a slight issue with order no problem it was rectified immediately by Holly exceptional customer service provided! Will continue to be a customer thank you !
24 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey,Thanks for taking the time to leave us a review 😊.Im really glad we could get that sorted for you quickly.Team ffs 😊
So far, so great!
Saw them advertised through another site and decided to give them a shot. My trial order came very fast (I only placed the order 2 days ago and it arrived today!) and I can't wait to use it.
I had a question about my razor, and I used WhatsApp to contact the team. Holly answered my query instantly and was so lovely - she's a credit to the team.
26 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey, Thanks for taking the time to leave us a review 😊. This is what we love to hear. Thanks for taking the time to share your experience, it means a lot. Team ffs ❤️.
Absolutely outstanding service
Absolutely outstanding service. Very few companies will send a replacement when the error was on my part in selecting a wrong address, I merely wanted to cancel my subscription and instead they’ve put everything right so’s that I can still try the product at no extra charge. Such friendly and personable customer service.
25 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Charlotte, Thanks so much for taking the time to leave this lovely review 😊.We know mistakes happen, No reason you should miss out because of it.
Really glad the team could get everything sorted for you, and even better that you’re still able to try the product.Team ffs ❤️
Great customer service
Great customer service. I had an issue with a handle and contacted for advice and Nikki, from customer services, has been super helpful and sorted my issue.
25 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Niabh, Thanks for taking the time to leave us a review. Its great to hear that Nikki was able to sort the issue out for you. 😊 Have a great day! Thanks, Team FFS x
Great experience with live chat
Great experience with live chat, had a little issue with my subscription but holly has sorted it straight away within a few minutes. Really helpful and professional. Thank you Holly
20 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Jo, Thanks for leaving us a 5 star review.So glad Holly could get that sorted quickly for you 😊.Thanks for taking the time to share your experience, it means a lot.Team FFS x
Great customer service and a fab…
Great customer service and a fab product! Thanks so much to Holly for helping me with my replacement razor :)
19 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Karen, thank you so much for leaving us a lovely review. We are so happy to hear that you love our products and service. Thanks again, Team FFS x
Holly was so helpful and sorted my…
Holly was so helpful and sorted my issue so fast. Really appreciate it. Thank you!
19 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Jessica, thanks for taking the time to leave us a review. Its great to hear that Holly was helpful 😊 Have a great day! Thanks, Team FFS x
Svar från FFS
Hey Victoria, thanks for leaving us a 5 star review. We're happy to hear that the team were helpful. Thanks, Team FFS x
Reliable and fuss free
Been using FFS for years. It's been really hassle free and easy to use. Easy to change how often you get subscriptions online or ship orders sooner if needed. Communication is efficient and deliveries are always reliable. Customer service from Nikki was great the one time I needed to get in touch.
18 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Stephanie, thanks for leaving us a lovely review. We are really happy to hear that Nikki was able to help and appreciate your continued support ❤️ Thanks, Team FFS x
I contacted FFS Customer Service as I…
I contacted FFS Customer Service as I was having trouble updating my address due to a glitch on the website. Holly responded quickly and efficiently. She updated my address in minutes! Amazing service!
17 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Maya,Thanks so much for the lovely 5🌟review .We’re really glad Holly was able to respond quickly and get this updated for you.Team ffs 💖
Customer service :)
I needed a new handle after having mine for a few years. I spoke to Holly on the customer service team about the issues I was having with the handle and she added a new one to my next refill instantly, free of charge. I love everything about FFS, but the fact that i got to speak with a person regarding issies not a robot was 10/10😊
13 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Bethan.Thanks so much for taking the time to leave this lovely review 😊. We’re really glad Holly could get that sorted for you so quickly.Thanks again for your support. Team ffs 💖
The best razor I have ever used & just…
The best razor I have ever used & just introduced my Husband to them.
Lovely products, fast delivery & if you have any issues they are so fast at getting back to you & resolved my issue straight away.
Shout out to Holly she is definitely a credit to the team.
Fantastic all round.
13 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Caroline, Thanks so much for the lovely 5🌟review.We’re so glad to hear you’re loving your razor, and even better that your husband has joined the FFS club too.We’re really glad Holly could get everything sorted for you quickly.Team ffs 💖
Fabulous online customer service from…
Fabulous online customer service from Holly
Issue resolved and loyalty rewarded
13 mars 2026
Omdöme utan inbjudan
Svar från FFS
Hey Katy.Thanks so much for the lovely 5🌟review . We are really pleased to hear the customer service you received was fabulous 💖 Team ffs 💖
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