I ordered glasses a month ago via the eyeglasses.com website. I received no order confirmation email and no order status updates. When I log in to my order history it says the order status is "In P... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering great. Shipping says for frames a couple days, mine arrived after 3 weeks I guess designer frames come from a different warehouse. Beautiful packaging and I did check authenticity it passed.... Se mer
Go elsewhere. I ordered frames (no lenses) eleven days ago. My credit card was charged. I sent an email inquiry about the status of my order four days ago - no response. I tried their chatbot today; t... Se mer
The frame I ordered and paid for, turned out to be no longer available. So I requested a refund three times already. However, I received zero response from Eyeglasses. They just do not respond to my e... Se mer
Företagsinformation
Om Eyeglasses.com
Skrivet av företaget
World’s Best Eyewear Store
Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.
We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses
In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!
Eyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com
Skrivet av företaget

Free Shipping! 30 Day Returns (No Restocking Fee)! Perfect Lenses Guarantee!
We make it easy to love our services.

Kontaktuppgifter
191 Main Street, 06880, Westport, USA
- 1888-896-3885
- customerservice@eyeglasses.com
- www.eyeglasses.com
Eyeglasses.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 17 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love my new prescription sunglasses
Love my new prescription sunglasses. And a great price too!
I love the glasses and will order…
I love the glasses and will order again. But I find it a bit expensive sense I supplied the frames.
A good selection and super fast
A good selection and super fast. I got the glass lenses and they are perfect
Not the best in my opinion
Make sure you understand what you are buying. Premium lenses do not include anti-reflection, scratch resistance or blue light/UV filters. My glasses show visible dots and blips in the lenses. The return policy is not customer friendly. You only get a 50% refund on your lenses... which is what costs the most in my case. There are better, more customer friendly online eyeglass retailers. I won't buy from these guys again, unless it is just for the frames.
Great glasses and very fast shipping
Great glasses and very fast shipping. Eyeglasses.com seems to have an above average selection of frames at very reasonable prices
The glasses I ordered arrived in a…
The glasses I ordered arrived in a glasses container that was not long enough for the glasses inside of them, there was what looked like engravings from the lens sides on the inside of the container which makes me think that it was the flawed packaging that slightly bent my glasses. So for the future I would really suggest either getting perfectly fitting container for the glasses or resorting to some other method of packaging the glasses.
Also after I went to an optician I was informed that the lens I ordered with the frames were slightly off at the axis or something, but I wasn't expecting great lenses in the first place so I wasn't bothered by it since they were basic free ones.
Other than that, the order was quick and easy, the customer service is good and the glasses I ordered are very nice.
My glasses are the wrong prescription…
My glasses are the wrong prescription and I have yet to hear from anyone of what’s going on I have sent them back and would like a response I spent 135$ and would like the right prescription or my money back something!
Easiest conversation with a…
Easiest conversation with a representative I have ever had. Did have issue with phone calls. They were unable to hear me the first 4 times, until I used a different method of calling. Apparently, can't reach them using an IP phone on Google. Anyway, asked about the frames I needed, got the answers. Then made the order. Had an expected arrival time. Items came in two days ahead of schedule and were directly shipped from manufacturing and did not need to go to Eyeglass.com before hand for quality inspection. This was possibly due to no need for prescription for lenses.
Lenses were not that good this time and…
Lenses were not that good this time and the frames were not attractive
I never got my eyeglasses and no one…
I never got my eyeglasses and no one has responded to my emails or voicemails. I will be disputing it with my bank.
VERY SATISFIED CUSTOMER
Excellent professional and friendly service with the right price. I highly recommend their services.
Ordered these frames 2nd day service
Ordered these frames 2nd day service. arrived in about a week. started to install my lenses and found one screw was already loose. Test tightened it and found the threads were stripped. Now my new glasses are held together with safety wire. Glad I'm an aircraft mechanic of 50 years.
Great site (and better sight)
Search was easy and effective. Shipping was prompt. Return instructions could be a little clearer (the return address appears in a paragraph about how to return items if you've lost the packing slip). Overall, 100% satisfied.
Great service ordering new frames and…
Great service ordering new frames and utilizing my old lenses. Wish they would have read the prescription off the lenses so I could order a second pair.
Both lenses
Both lenses, right and left had horrible imperfections upon arrival. I had to take them to a local optician and have them replaced.
Good glasses n’ deals!
New Frames and Lenses look Great and…
New Frames and Lenses look Great and fit well and match the description on the Website.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
