Very happy with the quality of the meat orders I have received to date. Cuts individually well packed for easy storage, straight into freezer. And the overall packing is great, even in this heatwav... Se mer
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Det här tycker kunderna
Having been used to Gazegill organic beef mince I thought I would try Eversfield as they were cheaper with an introductory offer. The Eversfield Organic Beef mince is not bad in terms of flavour... Se mer
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The delivery arrived damaged with stinking slimy blood all over the box and packaging and contents. Some items were minus labels and I washed off the blood which was bad foul smelling. The customer ca... Se mer
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Excellent product , the best chicken breast in a long time. The chicken taste completely different than what you find in supermarket.I had ordered chicken wings chicken breast, beef bones to make br... Se mer
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Företagsinformation
Skrivet av företaget
Eversfield Organic offers organic produce including meat, dairy, wild fish & game for delivery across the UK. Our story began in a small corner of Devon with a dream of producing the finest quality food, with animal welfare and care for the environment at its heart. Our commitment to organic farming lives on today through the network of exceptional producers who share our vision for a better way to farm. We're firm believers that every home should enjoy the quality and flavour of organic produce. That's why we bring fresh, Soil Association-certified organic meats, dairy, wild fish, and game from Devon's lush pastures and beyond, right to your doorstep. Choose from a carefully selected, ready made box or build your own box for a one-off or regular delivery. Think of us as your local organic butchery, just a click away. Meat and Fish Broths & Bones Wild Fish & Game Dairy
Why Eversfield Organic?
Skrivet av företaget
- We are committed to the organic way of life!
- We believe proper food should not require the destruction of natural order, the persistent use of antibiotics or the spreading of chemicals over our land. Our naturally diverse environment needs a little nurturing to help it thrive and provide us with naturally nutritious soils to sustain both crop and livestock. Organic offers a better deal for all; including our customers. Absent of a wealth of harmful chemicals and packed with higher levels of important nutrients, we think enjoying organic food is a no brainer.
Kontaktuppgifter
Ellacott, Bratton Clovelly, EX20 4LB, Okehampton, Storbritannien
- 01837 871 400
- info@eversfield-organic.co.uk
- www.eversfieldorganic.co.uk
4,1
Bra
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 41 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfection from Purchase to Plate
I purchased the Organic Chicken Box and Rib Eye Steaks - meat is packaged perfectly - tasty - and above all healthy for our family.
Website is user friendly - informative and gives me feel good vibes with every purchase I make.
Highly recommend Eversfield Organic for championing Organic produce from Purchase to my Plate. 👍
24 april 2024
Omdöme utan inbjudan
I'm giving your company five stars for…
I'm giving your company five stars for the meat I ordered because it was very flavourful and rich which was what I was looking for nutritionally.
Great experience all round. Would highly recommend.
12 april 2024
Omdöme utan inbjudan
I don't know what's happened to their…
I don't know what's happened to their meat but its not the same as it was the last time I ordered from them, the Ribeyes don't look like ribeye and the quality is poor. This was never an issue before . I was told when I called that the Family had sold the business when I called ,that seemed out of the blue especially as I know their story and that was mainbreason I started using them. Will not use them again
23 april 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for your review. We appreciate your previous support and are sad to hear of any disappointment you've experienced with your recent order.
Indeed, there was a change in ownership in October 2023, stemming from financial difficulties faced by the previous owner. This transition was undoubtedly challenging for all involved, yet it was essential for the continuity of the business. The new owners recognised the dedication and potential of our team, as well as the value of our business, which is why they stepped in to ensure its survival.
It's important to emphasise that despite the change in ownership, our core values remain unchanged. We continue to uphold our commitment to delivering high-quality organic produce sourced from a trusted network of certified farmers. Our butchery and the skilled team behind it have also remained consistent throughout this transition.
We're disheartened to hear about your dissatisfaction with the recent quality of our meat. We would appreciate the opportunity to investigate this matter further and make things right for you. Please feel free to reach out to us directly so we can discuss your experience in more detail and work towards a resolution.
Best wishes,
Ashleigh
Eversfield Organic
Weird things happening as it is not the…
Weird things happening as it is not the same company as before, now run by different people. The Eversfield Organic founders have had to start a new company. Unsure now of the provenance of meat.
24 april 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for taking the time to share your feedback with us. Your input is valued, and we are committed to addressing any concerns you may have.
First and foremost, we apologise for any inconvenience or uncertainty you may have experienced. While Eversfield Organic underwent a change in ownership in October 2023, it's important to note that our core team, office, management, and butchery staff remained intact and transitioned to the new company. Our dedication to delivering high-quality organic products remains unchanged. We continue to collaborate with the same suppliers and network of organic farmers as before.
Should you have any further inquiries or require additional information regarding the provenance of our products, please feel free to contact us directly.
Warm wishes,
Ashleigh
Eversfield Organic
350% price increase
I've ordered from Eversfield few times and every time quality was impecable, especially Ox Heart, which I absolutely love. It was sold as a whole with loads of fat which I do prefer and your price was very affordable too - £3.5 per kg. To my suprise this month price of this item has gone up by 350% to £12.4 a kg and is sold only as a half of heart??? It threw me off completely from buying anything from you at this moment unfortunately, as I can't justify such big price increase in a matter of 1 month for an organ meat. I can't help feeling like I've lost trust. Luckily my local suppliers sell organ meats for affordable prices, so I will be buying from them.
20 april 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for sharing your experience and feedback with us. We're glad to hear that you've been pleased with the quality of our products, especially the Ox Heart, in your previous orders. We understand your surprise and disappointment regarding the recent price increase and change in how we sell this product.
Please know that our pricing decisions are carefully considered and influenced by various factors including sourcing costs, which have unfortunately risen significantly recently. Ox Heart is a product that varies drastically in weight from animal to animal which has lead to change in pack size in order to ensure consistency. We strive to balance affordability with maintaining the high standards of quality and sustainability that our customers expect from us.
We value your trust and would love the opportunity to discuss this further with you to see how we might address your concerns and hopefully welcome you back as a customer.
Please feel free to reach out to our customer service team at your convenience.
Thank you again for your honest feedback. We hope to serve you again in the future and restore your trust in our products.
Warm wishes,
Yasmin
Eversfield Organic
I wanted take advantage of the offers - but was badly let down.
I wanted take advantage of the offers they had on recently, but I had trouble getting the offers to take effect - I sent emails asking for help, but no one came back to me, I had to chase them up and by the time they came back to me they told me the offers had finished - I was very disappointed they did not honour the offers. I have just started using Eversfield as they are a small organic business and their ethos is great. I was going to start using them for my regular shopping, rather than supermarkets. Not impressed by their customer service at all. With that attitude I didn't do the order.
21 mars 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello Beverly,
Thank you for taking the time to share your experience with us. We apologise for the difficulties you encountered with our promotional offers and for the delay in our response. We understand how frustrating it can be to miss out on an offer due to timing and communication issues, and we are sorry for the disappointment this caused.
Since this review was written, we have been in touch to offer you a personal discount for your next purchase.
We truly value your support. Please feel free to reach out to us directly if you have any more concerns or need further assistance.
Thank you again for your feedback.
Warm wishes,
Yasmin
Eversfield Organic
Inspired by Rick Stein
Inspired by Rick Stein, my husband made a 'Venison Wellington' with a venison loin - we both thought the meat was absolutely stunning ! The following evening we had the 'leftovers' cold and again the venison was absolutely delicious. I will definitely be buying Eversfield's venison loin again ...
17 mars 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that the venison loin was a hit in your household. Inspired dishes like your Venison Wellington truly showcase the quality of our organic produce, and we’re delighted it made your meal special. We look forward to serving you more of our venison loin and other products soon.
Thank you for choosing Eversfield Organic!
Yasmin
Poor ethics of customer service.
Their website has promotion where you can refer a friend and get some money off next time. My friend decided to try them and successfully placed the order with a discount, but I did not get anything in return for introduction as apparently account was created after placing order and not before. There was nothing on the website about that you need to register first, the code simply worked and since it was accepted by the website my friend was thinking they are doing this correctly. After contacting their customer service my friend was told that they will restore their points but I still will get nothing for referral. Thats is disgusting ethics which I am not going to support. I've given the referral to my other 2 friends too and they were about to place first orders with them, but after hearing the story they decided to place orders with competitor as their customer service is going above and beyond. The friend above also decided to delete their account with them too. 4 customers lost. Their website is also buggy, unable to add products to favourite list and the my account page looks like is unfinished with design. There is no customer ID that I can find on the account so I am just going to give you my last order number for identification (#69224) to substantiate my statement.
11 mars 2024
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I ordered over £200 pounds worth of…
I ordered over £200 pounds worth of meat, the first disaster was trying the gammon steaks, tough as old boots and was inedible and went in the bin.sirloin beef roast supposedly dry aged, not a hope in hell is it dry aged, took it out of the packaging and left in a dish to get to room temperature, loads of blood in the dish.
The pork belly strips I ordered looked if they had been run over buy a truck. All in all very unhappy and you would be better off going to a local butcher or Tesco’s.
A big online con as far as I’m concerned.
1 mars 2024
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Not a single order came complete and…
Not a single order came complete and undamaged in over 3 years. Fruit and veg bruised and damaged, broken cream pots and the whole box covered in cream (no attempt to eg cover it in sealed plastic bag to prevent it), fish smelly. No improvement at all despite constant complaints. Refund always given though.
Sad.
4 februari 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hi there,
We are genuinely sorry to read about your experiences with our deliveries. It’s clear we have not met the high standards we set for ourselves and that you, as our customer, rightly expect.
In response to feedback like yours, we decided to delist fruit and vegetables from our website at the end of February and now specialise in organic meats, dairy wild fish & game. This shift allows us to focus on providing the highest quality and service in the areas where we can deliver the best customer experience.
Please know that we are also looking into the issues you've mentioned regarding packaging and handling to make immediate improvements.
We hope that you will consider returning to us soon and we have the opportunity to restore your trust in Eversfield Organic.
Warm wishes,
Yasmin
Eversfield Organic
Ordered a number of items
Ordered a number of items. Well if that was a Medium Chicken I'd hate to think what a small one was like lol. A bit tough but the flavour was ok I suppose. Barnsley Chops, now they were really nice, tender and flavoursome Venison steaks, I'd say the venison was the best I've ever tasted fair play, Organic butter was a bit disappointing for the price though. Think that's a fair enough review and will be ordering certain items again
2 mars 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for your review.
We really appreciate all feedback from our customers, and I’m glad that you enjoyed the Barnsley chops and venison steaks, however I am sorry about the rest of the produce that didn’t meet your expectations.
Kind regards,
Natalie
I had and order delivered to my…
I had and order delivered to my mother's last night. All kiwis were wrinkly and gone off, tommatos are rotten, peppers soft and wrinkly, onions soft, bannan as are black, potatoes are soft nothing looks fresh what a waste of money.
29 februari 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hi there,
First and foremost, we would like to express our apologies for the state of the produce delivered to your mother’s home. At Eversfield Organic, we strive for the highest quality in our products, and it's clear that we did not meet those standards in this instance. Your feedback is invaluable to us, and we take it seriously.
Please know that we have already taken steps to address the issues you’ve reported. As part of our commitment to excellence, we've recently refined our focus and, as of 28th February, transitioned to specialising in organic meat, dairy, wild fish, and game. This decision was made with careful consideration and customer feedback in mind.
While we no longer offer fruit and vegetables, we remain dedicated to ensuring that our selected range of organic meat, dairy, wild fish, and game meets the high expectations our customers have come to expect from Eversfield Organic. We are eager to make things right and would like the opportunity to discuss how we can better serve you in the future.
Please reach out to our customer service team at info@eversfieldorganic.co.uk with your order details. We are committed to working with you to resolve this matter to your satisfaction.
We look forward to hearing from you.
Warm wishes,
Yasmin
Eversfield Organic
Thoroughly disappointing
Disappointing. First order arrived with items missing, vegetables beyond their best. I was eventually refunded but only after a lot of time spent emailing multiple times.
Second order - I didn't risk ordering veg again due to the hassle last time and chicken legs had what looked like a black coarse dog hair inside the packagaing 😷 and the whole chicken (£24) was off the following day despite having 2 days on the use by date. Will not be ordering again unfortunately which is a shame as I was happy with the meat with the first order.
23 februari 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for your review, I am really sorry that your experience with us was below expectations and to read that you won’t be trying us again. I can assure you that all customer feedback is taken on board so we’ll only be getting better in the future.
Thank you, Natalie
Poor qaulity of veg and salad
Poor qaulity of veg and salad, so after 1st order I decided to try the meat, pork etc, which is very good. Paused my vegetable deliveries as poor quality and not worth the price.
I then paused after last delivery, which was just meat. Then an unauthorized order was taken from my account.
I clarify, I did not have ANY veg down on my order and yet they took money and delivered an order I had weeks ago??? I tried calling, only to receive a message saying they are having "technical issues" erm yeah, I know an order came I never ordered!!
I e-mailed over the weekend, only to have the strangest of replies, no mention of the fact I did not order the veg, but that they would remove from my page??? what? It wasn't on my order page, only the meat and fish??
On top of this, I have tried to get in to my account, but cannot get in?! cannot see my orders, cannot see my subscription.
I don't like that they clearly have a glitch in there system and that they are passing me over, trying to make out it is me and not addressing that there system is compromised. I've asked for a refund.
Quality of veg and salad poor, cucumber was rotten one end, tomatoes not ripe, parsnips, kale, brussels sprouts, all old and on top of that, there system does not work and take money they should not have
15 februari 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for sharing your concerns, and we sincerely apologise for the multiple issues you've encountered with your order and our system. Your experience is not reflective of the high standards we aim to uphold, and we are committed to making this right for you.
Firstly, regarding the quality of the vegetables and salads you received, we regret that they did not meet your expectations. As of 28th February, we delisted all fruit and vegetable offerings to focus on what we do best—providing top-quality organic meat, wild fish, and game. We believe this change will help us improve the overall quality and service we deliver.
Regarding the unauthorised order and the difficulties accessing your account, it sounds like there was indeed a glitch in our system. Technical glitches, while inconvenient, can occasionally occur. Please be assured that we are always available to assist you promptly via phone or email should any issues arise.
Again, we apologise for the inconvenience and frustration caused. We value your business and hope to restore your confidence in our services again in the near future.
Warm wishes,
Yasmin - Eversfield Organic
Returned after being extremely…
Returned after being extremely disappointed last year and really wish I hadn’t. Recently moved and I struggle to find organic produce here so decided to try Eversfield again. Not only were items missing but order was wrong. Additionally cabbage was not fresh and pears were smashed to bits. I get it’s the hungry gap but the quality is just not a good standard at all. Extremely expensive and not worth it at all. Won’t be back.
13 februari 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for your review. I am so sorry that this was your experience with us after trying us again. We do try our hardest to make sure that the produce we send is the best, and I apologise that we let you down.
Natalie
Svar från Eversfield Organic
Hello,
Thank you for your lovely review. I'm so pleased that you were able to make some great stock for your meals!
Thank you, Natalie
Your food is wonderful but your…
Your food is wonderful but your subscription protocol is awful and very often not working making it really difficult to order using the subscription service
23 januari 2024
Svar från Eversfield Organic
Hello,
Thank you for your review. We really appreciate all feedback from our customers, and I am sorry that our subscription page was experiencing some issues at the time but its back up and running now!
Thank you, Natalie
Excellent meat and easy ordering
25 januari 2024
Svar från Eversfield Organic
Hi Laura,
Thank you for your kind review,
Best wishes,
Megan
Great animal welfare standards reflect in excellent meat flavour.
Order arrived today, on time and well packaged with sheep's wool that we use on the garden for weed control. The other packaging can all be recycled.
The meat is beyond delicious. Eversfield chicken has a flavour that you just can't get with supermarket organic chicken no matter how you cook it. It is succulent, meaty and has a rich flavour. I love how they are reared with access to woodlands too.
I have bought some mutton chunks and look forward to a tasty stew.
Thank you Eversfield for your continued high animal welfare standards.
13 februari 2024
Omdöme utan inbjudan
Svar från Eversfield Organic
Hello,
Thank you for your review! I couldn't agree more that all of produce has the added extra something that the organic life gives!
I hope you enjoyed the mutton chunks as well!
Natalie
Svar från Eversfield Organic
Hello!
Thank you for such a lovely review, and I'm so pleased that you enjoy our quality and service!
Natalie
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