Used this company for several years with good result, until now. They are attempting to charge a massively inflated renewal fee, which I have not agreed to, prematurely and without warning. Disreput... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
If you register a new domain, make sure to check the "automatic renewal", as there is no refunding if the domain gets renewed by mistake. In my opinion, in the EU, a purchase should be refundable, esp... Se mer
Je suis arrivé chez Eurodns en panique ; je venais de quitter un fournisseur qui ne me donnait plus satisfaction. Très rapidement, les interlocuteurs différents ont planifié les soucis et j'ai pleinem... Se mer
Företaget har svarat
Meermaals pogingen gedaan om onze account info te updaten, het telefoonnummer was immers verouderd. Dit lukte niet maar in een of andere actie was dat nummer van belang om je identiteit te bevestigen... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
Kontaktuppgifter
24 Rue Léon Laval, 3372, Leudelange, Luxemburg
- +352 26 37 25 20 0
- support@eurodns.com
- www.eurodns.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very satisfied customer for may years
I have had 4 domains with EuroDNS for longer than I can remember. Excellent prices and, when I've needed support, it's been fantastic. I have just needed to set up a URL forwarding for an existing website to a new one. It was made more complicated because both were HTTPS (it's much simpler from HTTP to HTTPS).
Romuald was very helpful. All steps well explained and with links to the relevant help pages.

Svar från EuroDNS
eurodns is friggin bullshit!
eurodns is friggin shit! i waste my friggin money into them all the domains i got from them refusing to update nameservers! classic.. only friggin chinese domains are trustworthy nowadays! this is how far are we fallen idiotic disgrace!

Svar från EuroDNS
Very good service.
Very good service.
Helped to buy a domain at lower cost and transfer to my VPS service provider. All was smooth. Thanks

Svar från EuroDNS
Fast DNS and reliable
Remove one star for two reasons:
1-There is no online chat operator and you may ask for assistance only trough the email or direct call.
2-When you transfer the domain they are not moving DNS zones and you need to make the setting by yourself.
I see DNS updates are very fast and reliable, I'm happy with their service.

Svar från EuroDNS
The billing is a disaster
The billing is a disaster. The platform randomly created 10 different billing profiles, only one of which did not have the VAT number, and took that as the billing information.
When I emailed asking them to add the VAT number, they refused unless we pay 15€ for the "change".
Terrible customer service!

Svar från EuroDNS
stay away from this rip off company
stay away from this rip off company. ive bought a domain name wait it for it to be processed, next morning i received an e`mail saying, i can not have that domain? coz already been sold? :(
why sell something you dont have. just a total rip off BS company..
Case #: 00765604
Subject : Re: Your order 21083397
THIS IS THEIR EMAIL
Hello HH
Unfortunately, one of the services you requested in your order has been closed:
Order details Reason order denied
1 Annual fee for .pl : 888.pl for 1 year(s) The domain name has already been registered by a third party
The amount will be refunded on the payment method used to pay the order, if it was paid using credit card or Maestro card. If the order was paid with PayPal, iDEAL, bank transfer or prepaid account, the amount will be refunded on your EuroDNS prepaid account.
The complete refund process can take up to 5 business days.
what a POS. bunch of C,s

Svar från EuroDNS
Got robbed
I had been a satisfied user of EuroDNS services until a recent incident involving the registration of a domain name that was mistakenly flagged—apparently based on an AI-generated report—as potentially fraudulent.
Without any prior consultation or proper communication, EuroDNS took unilateral action and permanently closed my account, rendering all my domain names inaccessible and unmanageable. While swift action may be justified in cases involving criminal activity, it is equally important to reassess the situation once additional context or clarification is provided.
Despite my clear explanation that the domain was not being used fraudulently in any way, EuroDNS has shown no willingness to reconsider their position. Furthermore, they have refused to transfer my domains to another registrar, effectively seizing control of assets that rightfully belong to me.
Based on these experiences, I can only strongly advise others to stay well clear of this company.
Edited on 7th May 2025: Although EuroDNS stated they would investigate the matter, they simply closed the case after their Trustpilot reply without providing any comments. The account remains suspended.
Edited on 12th May 2025: I was only able to transfer my previous domain names to another provider after directly contacting the company's COO. They still have not acknowledged any wrongdoing, and offered neither an apology nor a refund throughout the process. I strongly urge fellow customers to be extremely cautious.
Edited on May 12th (again): I think it says a lot about a company when, instead of offering an apology, it chooses to publicly share a customer’s private and detailed information.

Svar från EuroDNS
Very friendly and competent support.
Very friendly and competent support.
Thank you very much!

Svar från EuroDNS
Slow and difficult auth code release
EuroDNS is known for its restrictive auth code (EPP code) release policy, where they:
• Delay releasing the auth code for 5 days after the request (likely as a "security measure").
• Invalidate the code after ~14 days without warning, forcing users to request it again if the transfer isn’t initiated in time.
This can be frustrating, especially if you’re trying to transfer your domain quickly. Here’s how to work around EuroDNS’s policy:
How to Successfully Transfer Out of EuroDNS
1. Request the Auth Code Early
• Go to EuroDNS Dashboard → Domain → Transfer Out → Request Auth Code.
• Note the exact time/date of your request (the 5-day timer starts then).
• EuroDNS will email the code only after 5 days.
2. Initiate the Transfer Immediately After Receiving It
• Once you get the code, start the transfer at your new registrar within 24–48 hours (EuroDNS may invalidate it after ~14 days).

Svar från EuroDNS
Recommended
After trying several DNS services in the US and Europe, I found EuroDNS, their price and proximity to where I lived made them very attractive to me.
The zone management and DDNS section has been simple to use compared to others and customer support has always been there.
I have now been a customer for over 6 years, I'm very happy and I recommend.

Svar från EuroDNS
Unprofessional Service – Domains Suspended Without Justification
Extremely disappointed with EuroDNS. They suspended my domains without any clear reason or valid explanation, even though I have never used them for anything illegal or against their policies. I reached out to support multiple times, but their responses were vague and unhelpful.
What’s worse is that they blocked me from transferring my domains, which feels like they’re holding them hostage. I paid for these services and expected a professional level of support and transparency — unfortunately, I received neither.
I strongly do not recommend EuroDNS if you value your online business and domain ownership. There are much more trustworthy and responsive registrars out there.

Svar från EuroDNS
way too expensive too bad because…
way too expensive too bad because gadaddy is cheaper

Svar från EuroDNS
Always a good and fast response
Always a good and fast response to any question you may have regarding your subscription. I have been a client for years and can only recommend them!

Svar från EuroDNS
First impressions
It has only been a month but so far i have had a good experience, no issues, quick service and fair prices.
Lets hope it stays this way.

Svar från EuroDNS
Very good
Very good. They helped me to migrate a .hm domain, without issue. Their response was speedy.

Svar från EuroDNS
Unbelievable
Unbelievable! Despite EuroDNS having some of the highest rates in the market, they outright stole all seven of my domains that I transferred to them just a few weeks ago. They changed the nameservers without my consent and are now refusing to refund me. This is absolutely unacceptable—what a terrible company!"

Svar från EuroDNS
Payment twice
The money was debited from our account but did not reach EuroDNS. It could not be determined whether the error was on EuroDNS's side or with the payment service provider. We then made a second payment.

Svar från EuroDNS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







