Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... Se mer
Efficient service, good communication. Goods well packaged & a lovely unique downlight whereby you can change the bezel from white to brushed steel & the colour temperature, all at a good price. Ver... Se mer
I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk
Kontaktuppgifter
Unit 2 Church Street, WS10 8RD, Wednesbury, USA
- 0121 502 5133
- sales@etcelectrical.co.uk
- www.etcelectrical.co.uk
3,9
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. I needed some sockets urgently and both Paul and Will were incredibly helpful, keeping me updated at every stage and ensuring things arrived on time. Competitively priced and an all round excellent experience. Highly recommend.
30 juni 2022
Excellent service
Competitive pricing with quick delivery & kept updated with the status of the order. Will definitely use again.
28 juni 2022
Fantastic service from the time i…
Fantastic service from the time i ordered till delivery. Can't fault at all
27 juni 2022
As ordered and fast delivery.
25 juni 2022
Fantastic products and service
Fantastic products, received very quickly. Woukd highly recommended
22 juni 2022
My first order
My first order. Small order. Everything arrived well packed. Delivery on time. Nothing bad to say.
16 juni 2022
Great prices and delivered within 2…
Great prices and delivered within 2 days of ordering.
15 juni 2022
Excellent communication and customer…
Excellent communication and customer service. Thanks
6 juni 2022
Avoid this company
Avoid this company. Falsely advertised ‘dimmers’ on their website. It turns out that these were dummy dimmers and only switched on and off. This was not stated anywhere on the product listing. They make the returns process difficult insisting on a phone call where the owner argued that they do dim. After sending video evidence, the owner realised that ours and the others in stock were in fact, dummy dimmers. Should have been provided a full refund immediately as the product sold was not as described and the sale was in violation of the consumer contracts regulation. Still have not received a refund. Mega waste of time and money. There are dozens of other online electric stores - I would strongly advise that you use one of these if you want to receive a product that matches the listing and you don’t want to get messed around.
5 juni 2022
Omdöme utan inbjudan
Disappointing Refund Policy
The two, three light, fittings I originally purchased both failed within the warranty period. The returns and refund process is slow and excludes postage costs such that I am some £18 out of pocket having purchased two replacements.
Let's hope these don't also fail
4 juni 2022
Fast reliable.
24 maj 2022
Arrived well within time expecatations
Arrived well within time expecatations.
Very carful attention to the packing.
100% as ordered.
Overall 5*
Nothing more to add.
21 maj 2022
Quick delivery
Ordered Friday morning and delivered Saturday morning and I didn’t pay extra for a Saturday delivery. Used a number of times and always excellent service
21 maj 2022
Excellent service
19 maj 2022
Very efficient and super helpful
Very efficient and super helpful. I was buying two different types of sockets for two different rooms and they phoned me the next morning before dispatch to check it was definitely what I meant to order. Also helped me to change my order from a single switch to double switch. Order following day. Would definitely use again.
3 maj 2022
Great prices speedy delivery.
18 april 2022
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