Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Se mer
Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Se mer
Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.
Företagsinformation
Om Ents24
Informationen kommer från olika externa källor
The UK's home of live entertainment.
We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.
If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.
Kontaktuppgifter
Bristol, Storbritannien
- help@ents24.com
- www.ents24.com
4,4
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great
Great! Tickets cheaper than buying straight from the venue. Easy transaction and emails that I want to read.
23 oktober 2024
Very easy to book the tickets we wanted…
Very easy to book the tickets we wanted all done with no fuss
30 september 2025
Easy to pick tickets and pay.
30 september 2025
So useful and great guide to what's on…
So useful and great guide to what's on even what stars are appearing on TV.
25 september 2025
Omdöme utan inbjudan
Excellent ticket booking site
Excellent ticket booking site, easy to buy tickets through to check out and pay.
A lot easier and quicker than ticketmaster where you have to wait in a queue for hours to get high demand tickets e.g. Coldplay wembley arena 31/8 waited in a queue for 9 hours and then just as I thought I was going to get a ticket I got thrown out and all the tickets were sold out. Very annoying and frustrating and because I was determined to get a ticket and wouldn't be put off I eventually managed to get my hands on one from another ticket site. By this time it was around 10pm so I had practically spent most of the day from early morning through to the evening to get a result.
I shouldn't take this long and be so difficult and stressful to buy tickets if you are a loyal fan.
Had the same thing when trying to buy a Lewis Capaldi ticket due to the high demand tickets got sold out in 10 minutes leaving fans going on facebook feeling very angry and frustrated. Apparently they had under estimated the demand for tickets and Lewis himself was overwhelmed with how quickly the tickets got sold out.
A few weeks later I did manage to get a ticket for the London O2 Arena through setting up ticket alerts.
Persistence pays off in the end but it shouldn't be this time consuming and stressful.
Sue Bithrey ( regular concert goer )
25 september 2025
Omdöme utan inbjudan
Scammed through Ents24 gig tickets text alert
`I asked for a text alert from Ents24 Gig Alert app for gig tickets. When it arrived there was a link with a big button saying Start Now. I continued and it asked for my credit card details. I presumed this was for the tickets. However, I found myself signed up to an ebook site called Content Now-on with a £49 a month auto renewal! How is this allowed to happen? I have had total stress this morning and had to cancel my credit card to prevent further payments as there is no way to cancel the subscription. The people who took the payment are called Ereadwiz and if you read the reviews they are total scam merchants. I am very unhappy with Ents24 about this. Be very careful if you use their text alert.
Ents now say they have banned this company from advertising
19 september 2025
Omdöme utan inbjudan
Svar från Ents24
Thank you for your review, and we're sorry to hear about your experience.
It appears that you clicked on an advert on our site. Like most website, we outsource our advertising to a networks (in our case, Google).
We have reviewed the advert in question, and I agree that it could lead to confusion, so I have now blocked them from our website.
It's very unfortunate that Google allows these kinds of adverts to be shown on their network. I have spoken to our web team to see if there is anything we can do to ensure that adverts can't be mistaken for buttons on our site if any similar ones appear in future, and they are working on some design changes.
Getting tickets is usually easy unless…
Getting tickets is usually easy unless demand is through the roof
4 januari 2025
Easy of purchasing tickets and how…
Easy of purchasing tickets and how clear everything was.
31 augusti 2025
They did what it said on the tin!!
31 augusti 2025
Getting a ticket refund for a cancelled event.
The event I bought tickets for was cancelled the day before, and over one month later I'm still waiting for a refund.
19 juli 2025
Omdöme utan inbjudan
Svar från Ents24
Thank you for your review and we're sorry that you haven't had a refund yet.
We sell tickets on behalf of event organisers, and they didn't tell us that this event had been cancelled - this first we heard about it was when we read your review. We've contacted them today and we'll be in touch soon.
Quick and easy bookings
1 augusti 2025
Have simply found dealing with ENTS 24…
Have simply found dealing with ENTS 24 very straightforward every time.
31 juli 2025
So Smooth.
A smooth and easy buying process. Quick booking, payment and confirmation.
All good.
1 augusti 2025
Why variable administration fees for thesamd service
Easy to book and good website but am interested in the rationale of administration fees varying by ticket price. As it all automated I assume it is just profiteering. Or am I missing something?
3 augusti 2025
Omdöme utan inbjudan
Svar från Ents24
Thank you for your review.
Some of the costs we incur for processing your order are fixed, but others - such as card processing fees - vary according to the price of the ticket.
Although the purchase process itself is automated, the booking fees pay for the team of staff who work behind the scenes and other costs associated with running the website.
Easier than expected
Easy to navigate and a process that was quicker than I expected.
1 augusti 2025
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