Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Se mer
Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Se mer
Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.
Företagsinformation
Om Ents24
Informationen kommer från olika externa källor
The UK's home of live entertainment.
We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.
If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.
Kontaktuppgifter
Bristol, Storbritannien
- help@ents24.com
- www.ents24.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoid - Booking Fees - No Refunds?!?
Gig cancelled
Ticket prices refunded
Extortionate fees at £7 not
Poor show
Easy to purchase and straight forward.
Booked an event in London (from…
Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. When I asked the venue they said it had been changed a week ago and ENTS24 should’ve let us know. I have emailed them and got quite an abrupt unapologetic email back. I fully appreciate these things happen but I feel we should’ve been informed then could’ve decided whether to go or not.
Ents24 failed to notify me that the gig…
Ents24 failed to notify me that the gig I was due to attend with my partner had been rescheduled, despite having my email address as part of my original ticket order. It was only by chance that just before we were due to travel to Southampton that I discovered the gig had been rescheduled. This resulted in me incurring additional costs from having to move my hotel booking, and both my partner and I wasting a day’s annual leave. When raising a complaint with the company, it was met unsympathetically with no explanation of why I was not informed. They refused to compensate me for my additional costs as a result of their failings. To add insult to injury, someone obviously thought it would be hilarious to send me an email saying the gig had been rescheduled after I had already complained about failure to inform me. Despicable behaviour from Ents24.
I bought to tickets to see Pete tong…
I bought to tickets to see Pete tong this coming Thursday 25/6
Still not received them
They keep saying they will be there soon and if not got them 72 hr before the concert to get back in touch and now now reply discussing to be honest
They have managed to turn something I was looking forward to into a nightmare
I bought tickets for billy ocean in…
I bought tickets for billy ocean in llangollen on 27th june 2026 and have not recieved them they are saying they will come from venue and the venue are saying they dont issue them i think i have been scammed

Svar från Ents24
My favourite booking site for bands and…
My favourite booking site for bands and keeping informed. Easy and informative. Thx
Decided on the spur of the moment to…
Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.
Always good service!
Always good service from 100 club even more so getting a seat for disability x
ENTS24 is excellent at tracking when…
ENTS24 is excellent at tracking when all my favourite bands and comedians are playing. Not even sure there is an alternative to them.
Frustrating
I booked tickets for an event, paid for my tickets, received my tickets, and then they said the event was cancelled. According to the venue, it is still going ahead, so I am not sure whether my tickets are valid, or what the situation is. There has been no communication, and they tell you that tickets are non refundable. Luckily I booked with a credit card, so I have cover. This is the first and last time I am booking through Ents

Svar från Ents24
I love the fact that you offer REAL…
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for allowing us to choose this option.
High booking fees which are…
High booking fees which are non-refundable when a gig is cancelled.
Easy process with no hold up in…
Easy process with no hold up in ordering my event tickets
All good
Good ticket buying experience, always seems to work without fuss. And almost certainly better than giving your money to TicketMaster!
All good...
Straightforward procedure to make ticket bookings with secure and trusted payment options.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







