Ents24 Omdömen 

13 612
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Se mer

Betygsatt 5 av 5 stjärnor

I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Se mer

Betygsatt 5 av 5 stjärnor

Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Se mer

Betygsatt 5 av 5 stjärnor

Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.

Företagsinformation

  1. Biljettförsäljning
  2. Eventteknik
  3. Internetmarknadsföring
  4. Mediaföretag

Om Ents24

Informationen kommer från olika externa källor

The UK's home of live entertainment.

We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.

If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

14 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 55 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(13 612)

85 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Booked an event in London (from…

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. When I asked the venue they said it had been changed a week ago and ENTS24 should’ve let us know. I have emailed them and got quite an abrupt unapologetic email back. I fully appreciate these things happen but I feel we should’ve been informed then could’ve decided whether to go or not.

27 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ents24 failed to notify me that the gig…

Ents24 failed to notify me that the gig I was due to attend with my partner had been rescheduled, despite having my email address as part of my original ticket order. It was only by chance that just before we were due to travel to Southampton that I discovered the gig had been rescheduled. This resulted in me incurring additional costs from having to move my hotel booking, and both my partner and I wasting a day’s annual leave. When raising a complaint with the company, it was met unsympathetically with no explanation of why I was not informed. They refused to compensate me for my additional costs as a result of their failings. To add insult to injury, someone obviously thought it would be hilarious to send me an email saying the gig had been rescheduled after I had already complained about failure to inform me. Despicable behaviour from Ents24.

19 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought to tickets to see Pete tong…

I bought to tickets to see Pete tong this coming Thursday 25/6
Still not received them
They keep saying they will be there soon and if not got them 72 hr before the concert to get back in touch and now now reply discussing to be honest
They have managed to turn something I was looking forward to into a nightmare

22 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought tickets for billy ocean in…

I bought tickets for billy ocean in llangollen on 27th june 2026 and have not recieved them they are saying they will come from venue and the venue are saying they dont issue them i think i have been scammed

21 juni 2026
Omdöme utan inbjudan
Logotyp för Ents24

Svar från Ents24

Thank you for your review.

This venue only allows admission via their mobile app, and we liaise with the venue to ensure your tickets are available to download. As we explained via email, your tickets will be available in the app a few days before the event.

If for any reason you haven't received them 72 hours before the event starts, please contact us so we can make alternative arrangements. We're available 7 days a week.

Betygsatt 2 av 5 stjärnor

Frustrating

I booked tickets for an event, paid for my tickets, received my tickets, and then they said the event was cancelled. According to the venue, it is still going ahead, so I am not sure whether my tickets are valid, or what the situation is. There has been no communication, and they tell you that tickets are non refundable. Luckily I booked with a credit card, so I have cover. This is the first and last time I am booking through Ents

1 juni 2026
Logotyp för Ents24

Svar från Ents24

Thank you for your review and for replying to our emails.

As we explained by email, the event hasn't been cancelled, and we haven't shown it as cancelled on our website.

If a show does get cancelled, we'll email customers and they will receive a refund.

if you ever need to get in touch with us, you can email help@ents24.com, 7 days a week.

Betygsatt 5 av 5 stjärnor

I love the fact that you offer REAL…

I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for allowing us to choose this option.

31 maj 2026
Betygsatt 5 av 5 stjärnor

All good

Good ticket buying experience, always seems to work without fuss. And almost certainly better than giving your money to TicketMaster!

30 april 2026

Detta är Trustpilot

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