Ents24 Omdömen 

Very easy and quick to navigate site and purchase my preferred tickets.

Simple and easy, plenty of updates

Absolutely appalling level of service. They mis-sell tickets for events by not stating in their adverts or when buying that there are actually different sections - so unlike Ticketmaster you don't know where you are buying tickets from. I have contacted their customer service on several occasions (email naturally - you can't speak to a human) and just get AI generated responses which don't answer question. Also you apparently don't actually get the tickets until just before the event so can't check. I am so angry and frustrated. Never buying from them again.

Fast service simple to follow process

Tickets were easy to purchase, however they did not grant us access to the event! They were unable to be scanned either via mobile or printed.

Reached out to Ents24 to not receive a refund or any form of investigation details in over a month.

AVOID, they are obviously selling FAKE tickets to take your money! FRAUD for definite!

The ease of purchase

I was able to book a ticket for my favourite artist Gary numan at a venue in the North West.

very easy to get on the site booking tickets for my friends bday bash - janet kaye & carol thompson are amazing - good prices & excellant seats right up front, can't wait

I always try to use Ents24 where possible as I have found availability and ease of purchase far better than using the evil that is Ticketmaster/Live Nation

I bought 2 tickets for a Sam Campbell headline act in London this October. Sam was cancelled and replaced by a different headline act. ENTS24 have refused to refund my ticket, even though it is clearly stated in their terms and conditions that a change in headline act is eligible for a refund.

I cannot praise this company enough. I booked tickets to a UB40 event in Southampton, and I wasn't at that aware that they issued different tickets for disabled people until a few day's before the event took place.
Ents24 was absolutely brilliant when I contacted them about this.
They were so polite and friendly to me and did everything in their power to change my ticket so that I could still go and sit in the appropriate area.
I can't thank them enough for their respect and empathy towards me. I can't express how grateful I was. Thank you wholeheartedly Ent24!

Easy to book tickets

I’ve used Ents24 quite a few times, and each time everything had gone smoothly & without any issues. I’d recommend them based on my experience

我花了200多美元买票，这绝对不值。演出糟透了。感觉他们好像在敷衍，耍花招，用语气，而不是艺术。千万别去。

Easy to find and order ticket

I purchased tickets through Ents24 and added their optional "refund protection" sold via Booking Protect, assuming it would cover unforeseen circumstances preventing attendance. However, when I couldn’t attend due to a work duty, I was asked to provide extensive justification and proof, with the vast majority of reasonable cancellation reasons simply not valid according to their policy.

The policy demands highly specific, narrow circumstances and invasive documentation to make a claim—something that was not made clear at the point of purchase. The term "refund protection" is misleading, and the product feels like a tick-box upsell that most people wouldn’t knowingly pay for if they understood how difficult it is to qualify for a refund.

This kind of practice undermines trust. It’s technically legal, perhaps, but ethically questionable—and in my view, it borders on mis-selling under UK consumer law.

If you're thinking of adding this to your ticket, read the fine print very carefully. I’ll be avoiding this service in the future and will be raising my concerns with the relevant consumer authorities.