Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dre... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service and rapid delivery. The shoes purchased were soft and comfortable initially. However, they gave very little support as far as the footbed was concerned and after barely two hours we... Se mer
Företaget har svarat
Just bought my 5th pair of Elena Claire shoes - this time the black soft slip-on trainer (I already have this design in navy). I've said it in a previous review but it does bear repeating - these are... Se mer
Företaget har svarat
Had to get two more pairs after wearing my first Elena Claire shoes right through! Most comfortable shoes I've had in years. Many compliments and people interested in them. Pleased with fast delivery... Se mer
Företagsinformation
Skrivet av företaget
Women's Shoes
Kontaktuppgifter
19-21 Woodside Road, BH5 2AZ, Southbourne, Storbritannien
- hello@elenaclaire.co.uk
- www.elenaclaire.co.uk
2,7
Dålig
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Low quality product
Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dress, must send to Asia and shipping must be insured. Minimum shipping cost is $25.00. Never will I order again from this company. Thumbs down 👎
8 juni 2026
Omdöme utan inbjudan
If I could give it no stars I would
If I could give it no stars I would. Refund policy has a min shipping charge of $25.
11 mars 2026
Omdöme utan inbjudan
Order cancelled with no explanation
Order cancelled with no explanation - no answer to my email
2 maj 2024
Did not receive shoes.
I ordered two pairs of rainbow elastic weave maryjanes in size 37. I got an email refunding the money with no explanation. I did not get my shoes. I LOVE these shoes and was excited to replace the pair I've worn out, so this was a disappointing experience. I would still love to buy these shoes, but I am honestly not sure what went wrong.
2 maj 2024
I never received my order been trying…
I never received my order been trying to get a refund and email is bouncing back saying email address does not exist this is my 2nd attempt to purchase these shoes having paid delivery twice I would appreciate someone getting in touch as website is now down aswell
25 april 2024
Great Service
Elena Claire is a family business... they are very reliable and helpful and always post out as soon as possible....I love their shoes......
27 februari 2024
Reassuring to buy from local company
Straightforward online purchase, delivery as promised and shoes that I know from previous experience are hard-wearing and comfortable.
I know I could get similar products from other large online retailers, but I prefer to buy from a local company with an ethos I share - even if it costs more.
10 februari 2024
Excellent order from start to finish
Product is brilliant quality, made a fantastic Christmas present! Communication regarding delivery and the speed in which is was delivered was also fantastic!
13 december 2023
The shoes are so comfortable and pretty…
The shoes are so comfortable and pretty - delivery is quick and returns are easy and efficient
26 september 2023
Excellent shoes
Excellent shoes - I've reordered quite a few times. So comfy for work and also for walking.
Arrived quickly - a great company and a great service!
9 september 2023
Prompt service thank you.
6 september 2023
Always delivered quickly
Always delivered quickly. Love the casual shoes always really comfy and good colours.
6 september 2023
Shoes came were good fit ,and when i…
Shoes came were good fit ,and when i contacted them as delivery was taking longer than i thought was contacted back straight away good customer service would order again with no hesitation
30 augusti 2023
I love these shoes
I love these shoes - they are like wearing your slippers all day!!! The only trouble is I find they don’t last as long as I like as the inner becomes detached from the sole of the shoe - still worth the money though!!! xxx
15 juni 2023
I ordered 3 pairs of shoes as they are…
I ordered 3 pairs of shoes as they are so comfortable as well as hard wearing.
15 juni 2023
This is my 3rd pair and they keep me on…
This is my 3rd pair and they keep me on my feet. I have awful feet these are so comfy and cover the deformity of bunions
14 juni 2023
Detta är Trustpilot
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