Eden Tyres & Servicing  Omdömen 10 372

TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely brilliant!! Dropped my car off on Saturday, told it had failed the MOT due to suspension. Given a price and said they can sort it Monday, was done and dusted very quickly!! Very impressed,... Se mer

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Betygsatt 5 av 5 stjärnor

I needed a new tyre pressure sensor, and the customer service was excellent from start to finish. They booked me in quickly and even allowed me to drop off my car before opening hours, which was reall... Se mer

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Betygsatt 5 av 5 stjärnor

I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... Se mer

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Betygsatt 5 av 5 stjärnor

Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... Se mer

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Företagsinformation

  1. Däckverkstad
  2. Bilreparation
  3. Bilbesiktning
  4. Bilverkstad och underhåll
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 25 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Leicester, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Skrivet av företaget

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

10 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Always such a great service

Always such a great service. Wouldn’t go anywhere else 😊

24 mars 2026
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Svar från Eden Tyres & Servicing

Hi Naomi,

Thank you for your lovely review! We're so pleased to hear you always receive great service from the team.

Your continued support means a lot to us 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Excellent Service

I popped into the tyre shop today without a booking Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even though I hadn’t made an appointment, they took the time to assist me and quickly sorted out the problem.
Really appreciate their professionalism and willingness to help. Great customer service — thank you both! Highly recommend this place.

24 mars 2026
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Svar från Eden Tyres & Servicing

Hi Norbert,

Thank you for your kind review! We're really pleased Luca and Giuseppe were able to help you so quickly, even without an appointment.

We’ll be sure to pass your comments on to them - they’ll really appreciate it! Thanks again for your recommendation 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Great quick friendly service

Great quick friendly service

23 mars 2026
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Svar från Eden Tyres & Servicing

Hi Carrie,

Thank you for your review! We're glad you received a quick and friendly service from the team.

We appreciate your feedback and hope to see you again 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Great customer service as usual

Great customer service as usual. Tyres stocked and could have had them same day. Thanks 😊

20 mars 2026
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Svar från Eden Tyres & Servicing

Hi Joanne,

Thank you for your kind review! We're glad we could get your tyres sorted quickly and that you were happy with the service as always.

We appreciate your continued support 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 4 av 5 stjärnor

Excellent service

The rapid response in obtaining a specific tyre,competitive price and more importantly the quickness of fitting the tyre. Not forgetting the friendly and helpfulness of all the staff members involved.

20 mars 2026
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Svar från Eden Tyres & Servicing

Hi Paul,

Thank you for your great feedback! We're pleased we could source your tyre quickly and get it fitted for you at a competitive price.

It’s also lovely to hear the team were friendly and helpful throughout - we’ll be sure to pass your comments on 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Excellent service as usual from this…

Excellent service as usual from this friendly team! 😊

21 mars 2026
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Svar från Eden Tyres & Servicing

Hi Wendy,

Thank you for your lovely review! We're so pleased to hear you continue to receive excellent service from the team.

We really appreciate your support 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Very satisfied

Thanks to the team at Eden Ashby de la zouch MOT plus work and service all done on the same day. Thank you I'm once again very happy with your service.

20 mars 2026
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Svar från Eden Tyres & Servicing

Hi Gareth,

Thank you for your review! We're really pleased we could get everything completed for you on the same day and that you were happy with the service from the Ashby team.

We appreciate your continued support 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

I knew my tracking was out and was not…

I knew my tracking was out and was not sure if I needed to have front wheel alignment or all wheels aligned, so I used there free tracking check and also booked in to have my brakes and suspension all checked for free, Turns out I need all wheels tracked and they were really helpful and showed me the data before hand, they then did the tracking there and then, with the safety checks I had done and tracking sorted I was in there for around 40 minutes which I thought was quite quick

20 mars 2026
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Svar från Eden Tyres & Servicing

Hi,

Thank you for your detailed review! We're really pleased you found the free checks helpful and that the team took the time to explain everything before carrying out the work.

It’s great to hear we could get everything sorted for you quickly and efficiently - we appreciate your feedback 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Puncture

I had a puncture 20 miles away from Eden Tyres and within 1 hour of me changing the tyre by the roadside. I had dropped the punctured tyre at Eden Tyres and they had repaired the puncture and put it back on my car. Less than £30. What a service. Highly recommend.

20 mars 2026
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Svar från Eden Tyres & Servicing

Hi Dave,

Thank you for your fantastic review! We're really pleased we could get your puncture repaired and back on the road so quickly after what must have been a stressful situation.

Great to hear you were happy with the service and value - we really appreciate your recommendation 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Polite, courteous & efficient

Used ETS for MOT.
My car was dropped off early and when ready I received a text message.
Easy drop off & collection.
Polite & courteous staff.

19 mars 2026
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Svar från Eden Tyres & Servicing

Hi Karen,

Thank you for your review! We're pleased to hear you found the process easy and that the team were polite, courteous and efficient throughout your visit.

We appreciate your feedback and hope to see you again 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Brilliant service as usual

Brilliant service as usual, asked for a courtesy car and it was absolutely no problem at all.
I have used ETS for a number of years and they’ve always been honest, reliable and good value.
100% recommended 👍

19 mars 2026
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Svar från Eden Tyres & Servicing

Thanks so much for your loyalty, Steve! It’s great to hear our courtesy car service and reliability continue to meet your expectations. We really appreciate your recommendation.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Really quick and efficient service…

Really quick and efficient service today, staff knowledge and clear with information, I will be returning. Thanks.

18 mars 2026
Omdöme utan inbjudan
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Svar från Eden Tyres & Servicing

Thank you, Lewis! We’re thrilled you found our team knowledgeable and efficient. Can’t wait to welcome you back next time.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Always a good experience

Ordered the tyre I needed and got it booked in and fitted quickly . I have been using ETS for years and always been happy with their service.

18 mars 2026
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Svar från Eden Tyres & Servicing

Thanks, Colin! We’re pleased to hear your tyre was fitted quickly and that you continue to have a positive experience with us.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Trustworthy

Trustworthy, reliable, friendly and very importantly for a single female, don’t make up extra un needed work.
Huge thanks, as always, brilliant.

18 mars 2026
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Svar från Eden Tyres & Servicing

Thanks so much, Claire! We’re glad you feel confident in our honesty and reliability. Your trust means a lot to us, and we look forward to seeing you again soon.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Id recommend ets

Id recommend ets for services on your car found them to do a job extremely well and staff are very effecient

18 mars 2026
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Svar från Eden Tyres & Servicing

Thank you, Diana! We really appreciate your recommendation and are pleased you found our team efficient and professional.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 1 av 5 stjärnor

Avoid Eden Tyres Leicester at All Costs…

Avoid Eden Tyres Leicester at All Costs
Avoid Eden Tyres Leicester at All costs – Unprofessional, Rude and Threatening

I visited Eden Tyres in Leicester for a complimentary check on tyres, battery, and tracking – a service that should’ve been simple, clear, and helpful. What I got instead was a deeply uncomfortable, unprofessional, and downright intimidating experience.

The technician informed me I needed a new drop link and shock absorber, but I had to push hard just to get basic answers, such as:
• “Can I have a quote, please?”
• “Is my car safe to drive?”

There was zero explanation or transparency. He would walk off without a word, then return and say nothing — I had to constantly chase him for information. When I asked if my rear driver-side tyre had been inflated, he dismissed it and tried to claim my dashboard sensor was incorrect. I literally had to persuade him to do his job and check it.

After he said he’d made adjustments, I checked my dashboard — now all four tyres were set to different pressures, and he had reset the pressure system without my consent, meaning my safety alerts are now incorrectly calibrated.

He seemed irritated by my questions, constantly drinking an energy drink and offering no customer service whatsoever. When I finally asked again for a quote, he mumbled a price and then suddenly added that another part was needed on the passenger side — something he conveniently forgot to mention earlier. When I asked why this wasn’t explained at the start, he became immediately aggressive, saying he no longer wanted my business and walked away mid-conversation.

When I calmly told him I’d be leaving a review, he threatened me, saying “If you do, I know where you live.”

Let that sink in: I went in for a basic check and walked out threatened. This garage is not just unprofessional — it’s intimidating, aggressive, and completely unsafe to deal with. The man in question refused to give his name but was:
• Ginger, bearded, overweight, about 6ft tall, and
• Drinking energy drinks throughout the interaction

This is not a professional garage. It felt more like a rough backstreet setup, with zero customer care, half-truths, and hostility when questioned. I strongly advise anyone to avoid Eden Tyres Leicester, especially if you value clear information, your safety, and basic human decency

30 juli 2025
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Svar från Eden Tyres & Servicing

Dear Customer,

This review refers to a visit in June 2025. Your complaint was thoroughly investigated at the time, and it was evident our staff acted calmly and professionally. All findings were shared with you and in July 2025, Trustpilot removed your review due to derogatory comments directed at our team.

We do not tolerate our staff being treated in this manner, and we are unsure why you have chosen to repost this after such a long period. Please be aware that we take matters involving staff conduct seriously and will take appropriate steps to protect our team.

Kind regards,
Customer Services
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, online order and AM time slot same day at home address.
Great value for money probably £9 more expensive than going to garage myself.
So definitely worth that.
Great friendly mobile tyre fitting

18 mars 2026
Omdöme utan inbjudan
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Svar från Eden Tyres & Servicing

Thank you, Ellis! We’re glad the online ordering and mobile tyre fitting worked well for you. We always aim to make it easy and convenient, and your feedback is much appreciated.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

all staff very polite.....service

all staff very polite.....service, tyres and MOT i was impressed how staff kept me updated re work required etc....a good job well delivered

17 mars 2026
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Svar från Eden Tyres & Servicing

Thanks, Raymond! It’s great to hear you were kept updated and satisfied with the service, tyres, and MOT. We’ll pass your kind words on to the team.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Really efficient and friendly

Really efficient and friendly. We had a tyre for a Landrover that had a puncture. Not straight forward as it needed a new inner tube. 4 other tyre places in Derby wouldn’t help. Eden said yes straight away. Thank you for great service , price and communication. Won’t go anywhere else now.

17 mars 2026
Omdöme utan inbjudan
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Svar från Eden Tyres & Servicing

Thank you, Sharon! We’re so glad we could help with your Landrover tyre and make the process easy for you. Your support means a lot, and we’re happy to be your go-to team.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

The receptionist is so lovely!

The receptionist is so lovely!
I speak quite quickly so she wrote my number down wrong but managed to dial every number to find me which she managed!

I was in for front brake pads as a warning came up, dropped the car off and was told it was ready very quickly, then when I got there was told it was only a sensor that had snapped which they fixed.

Always amazing service and the receptionist is lovely, thank yoooou!

17 mars 2026
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Svar från Eden Tyres & Servicing

Thanks, Stephanie! We’re thrilled our receptionist could track you down and that the brake sensor issue was resolved quickly. We’ll pass your compliments on—she’ll be over the moon!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

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