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Eden Mobility Omdömen 

2 723
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Se mer

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Betygsatt 5 av 5 stjärnor

We brought our elderly mother in to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed. The first one she tr... Se mer

Betygsatt 5 av 5 stjärnor

Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... Se mer

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Betygsatt 5 av 5 stjärnor

Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Se mer

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Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning

Skrivet av företaget

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


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4,8

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(2 723)

1 381 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I was treated with respect and made to…

I was treated with respect and made to feel comfortable by Ryan. A colleague offered me a coffee or tea and as it was a very hot day gave me her fan to use which was most welcome

27 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for your lovely review!
We’re really pleased to hear that Ryan made you feel comfortable and treated you with respect during your visit—that’s exactly the experience we aim to provide for every customer. It’s also wonderful to know that our team went the extra mile on such a hot day by offering refreshments and even a fan to help keep you cool.
Your kind words mean a great deal to us, and we’ll be sure to pass your feedback on to both Ryan and the team.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Helpful advice and pleasant experience

Called in yesterday with my mother . Lou who looked after us was great really pleasant and informative all in all a great experience and mother loves her scooter 🛵

25 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for your lovely review!
We’re delighted to hear that you and your mother had such a positive experience in store. It’s great to know that Lou looked after you so well and provided helpful, informative guidance throughout your visit.
Most importantly, we’re so pleased to hear your mother loves her new scooter 🛵 — that’s exactly what we strive for!
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to Lou.
If there’s anything else we can help with, please don’t hesitate to pop back in and see us.
Many thanks,
– The Eden Mobility Team

Betygsatt 5 av 5 stjärnor

Eden Mobility excellent service

My wife and I attended Eden Mobility in Grimsby; my wife was not sure whether she wanted a powered wheelchair or a scooter.

Jamie Dawson, the manager, spent time explaining the advantages and disadvantages of both. He took all the relevant information about my wife by which time my wife decided she wanted a mobility scooter. Any selected unit had to be boot compatible and portable. We saw a folding unit, but my wife decided against it as she felt insecure. A second option was offered, a Bootmaster Elite, and my wife found this very suitable. Jamie got the keys and took my wife for a short test drive. My wife was so impressed that we decided to go ahead with a purchase. Jamie showed me how to dismantle the unit and reconnect all the parts, His explanations were very thorough. I enquired about delivery times and it was suggested that it could take up to two weeks due to high volumes of orders. This was acceptable to us, but after completing our order, we arrived home to receive a telephone message asking if we could take delivery in two day's time. That is an excellent service. We are now in possession of the Bootmaster Elite scooter, my wife is entirely satisfied and we can highly recommend the service we received from Jamie and from Nicola in logistics. Thank you all for your kind support.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your experience at our Grimsby store. It’s wonderful to know that Jamie took the time to fully understand your wife’s needs and clearly explain the options available, helping her feel confident in choosing the right mobility solution. Finding the perfect fit is so important, and we’re pleased the Bootmaster Elite proved to be such a great choice.
It’s also great to hear that the demonstration and guidance on dismantling and reassembling the scooter were helpful—our team always aims to ensure everything is straightforward and stress-free. We’re especially pleased that we could surprise you with an earlier delivery than expected, and we’ll be sure to pass on your kind words to Nicola in logistics as well.
Most importantly, we’re thrilled that your wife is happy with her scooter and wish her many enjoyable journeys ahead.
Thank you again for your recommendation and kind support—it truly means a lot to us.
Warm regards,
– The Eden Mobility Team

Betygsatt 5 av 5 stjärnor

'SAM'

'SAM' - Superb sales person - nothing too much trouble - IDEAL!

3 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you for a lovely review.

Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Michelle and sam are a valuable asset…

Michelle and sam are a valuable asset to your company well done x

27 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for your kind words!
We’re delighted to hear that Michelle and Sam made such a positive impression. They truly are a credit to the team, and we’ll be sure to pass on your lovely feedback to them.
We really appreciate you taking the time to share your experience—it means a lot to us.
Many thanks,
– The Eden Mobility Team

Betygsatt 5 av 5 stjärnor

Both Sam and Michelle have been amazing…

Both Sam and Michelle have been amazing and are a valuable asset to the company brilliant service

27 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for your kind review!
We’re thrilled to hear that both Sam and Michelle provided you with such amazing service. They really are a fantastic part of our team, and your feedback means a great deal to us.
We’ll be sure to pass your lovely comments on to them—they’ll be delighted!
Thank you again for taking the time to share your experience.
Many thanks,
– The Eden Mobility Team

Betygsatt 5 av 5 stjärnor

Excellent service very welcoming would…

Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Brilliant made you welcome gave you…

Brilliant made you welcome gave you best advice out standing service thank you Michelle

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

New Wheelchair

Just been in with my Dad to get new wheel chair... As usual .. excellent friendly service.. will always recommend ☺️

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

spoke to diane,and she was very…

spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.

3 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Fantastic customer service thanks to…

Fantastic customer service thanks to gabby.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Diane at the scunthorpe branch was so…

Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

I called into Eden today for a scooter…

I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

I am completly satisfied with the…

I am completly satisfied with the excellent service from michelle. She always looks after me well

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Good customer service and very friendly…

Good customer service and very friendly and helpful

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Very friendly customer service.

Very friendly customer service.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Amazing experience from Amanda At the…

Amazing experience from Amanda At the York store. My mother in law was looking at scooters for the first time and Amanda was very helpful helping us decide which one would be best. The whole experience was very pleasant. We would highly recommend the York Store. Thank you.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Just writing review say how good and…

Just writing review say how good and welcoming Paul made me feel when coming to buy my 1st mobility scooter nothing was to much trouble he even let me a ride scooter out which made the experience even better and also Paul also as so much knowledge and seeing him also with other customers he gives them 100 per cent great service every time I’ve being into store fully recommend coming and buying from here

23 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

Great Service in Wakefield

Wendy was a lovely from the start, the entire process was easy and she take care of everything. Recommended AAA+

24 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for your lovely feedback! We’re thrilled to hear Wendy made everything so easy for you. We really appreciate your recommendation! .

Warm regards,
Eden Mobility

Betygsatt 5 av 5 stjärnor

I went into the Eden shop in…

I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends

24 juni 2026
Omdöme utan inbjudan
Logotyp för Eden Mobility

Svar från Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

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