My 11 yr old daughter spent her pocket money on a new phone case. We were told delivery of 2/3 days but its been 2 weeks now and still nothing. I doubt we'll even get the item. Unfortunately I hadn't... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have paid extra for shipping and shipping protection. I’ve following up daily on an update on the wrapping paper delivery for my son’s birthday. No one responds, no contact number and not co... Se mer
I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone mo... Se mer
Företaget har svarat
Ordered balloons, banners and wrapping paper for my wife’s 40th. I was worried the balloons would deflate as I ordered them quite early before the birthday. After messaging Henry he put me at ease... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.
Kontaktuppgifter
Storbritannien
- www.dyefor.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very disappointing time of delivery
I ordered 2 separate sheets of personalised birthday wrapping paper on 20th November 25 but didn’t receive it until 29th Nov. My birthdays had passed so was unable to use. I sent a message to Dyefor without reply. I will not be using this company again

Svar från Dyefor
I haven't received my order ...
I haven't received my order .... it's been 3 weeks since I placed the order.

Svar från Dyefor
Absolutely in love with my phone case
Absolutely in love with my phone case, the quality is 10/10
Very Very poor quality phone case which…
Very Very poor quality phone case which I purchased for my granddaughter. She dropped her phone thankfully the phone survived but the case shattered it's just made of brittle plastic. Wouldn't recommend this supplier to anyone
The case fitted the phone perfectly and my little granddaughter Olivia was so excited about half an hour later she accidentally dropped it on the floor which is wooden and the case shattered and the phone survived it's an old Samsung j6 which she plays games on the order number is 425653

Svar från Dyefor
Excellent helpful speedy customer…
Excellent helpful speedy customer service. Will definitely use again and highly recommend
Personalised wrapping paper
Ordered personalised wrapping paper for my daughters birthday and was even better then I expected! Quality or paper is great and arrived on time. Thank you!
I ordered a cover for my phone
I ordered a cover for my phone. Unfortunately I received the wrong cover. However I contacted Dyefor and explained the problem. I was provided with codes to order a new cover as well as to cover the cost of the postage.
The best recommendation is how well a company listens to you and puts things right. I would definitely use this company again.
What a lovely small business
What a lovely small business! I have just received my order, my first but won’t be my last! The quality of the paper and the images were fantastic and I’ve already sang the companies praises to family and friends. The cost and postage was really reasonable and if you order from this company you won’t be disappointed ❤️
Brilliant customer service
Brilliant customer service , very quick to respond and resolved my issue instantly , very happy with the service
I absolutely loved this company the…
I absolutely loved this company the paper is thick and printed so well I was so impressed!! Really lovely all my friends took my recommendation and decided to buy themselves too :)

Svar från Dyefor
Do not order from this company
I absolutely wish I had listened to the reviews. Appalling service. Lies about the carrier delivering to wrong address when they never actually received my parcel.
Henry the director makes promises he doesn't keep. Received refund after threatening court action.
Granddaughters birthday ruined as personalised suitcase never arrived.

Svar från Dyefor
Good quality wrapping paper perfect for…
Good quality wrapping paper perfect for me wrapping all my Halloween presents.
I was looking for wrapping paper specifically for Halloween. They have a good variety to choose from. I ordered 3 of the large 3 of the small 3x3 sheets and 1x3 sheets. There was an offer 3 for 2. But that wasn’t the reason I was looking at other websites and I’m glad I chose Dyefor. Great customer service.

Svar från Dyefor
I ordered a Sony Xperia case
I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone model, as I’m not technically minded. He directed me to the range of beautiful cases to choose from and codes to refund my payment. The service was wonderful and very personalised. So unusual in this day and age. Thanks Henry and Dyefor you’re definitely stars.

Svar från Dyefor
Second order & not the last!
This is my second time ordering from Dyefor and the quality of the items is always excellent. Having now ordered wrapping paper & banners from them, I highly recommend.
I their website very easy to use and the preview is always very accurate to the finished product.
I had to contact customer service and Henry was fantastic at sorting out the problem.
I will continue ordering from them!

Svar från Dyefor
Been back and forth with customer…
Been back and forth with customer service that iPhone 12 Pro Max is not available on the dog photo face iPhone case and they are saying it’s there. I’ve looked on two different phones and my computer and it’s 100% not there as an option.

Svar från Dyefor
Ordered a personalised photo case for…
Ordered a personalised photo case for iPhone as a present, really disappointed in quality, dirty ink stain on it! Should never have been sent out in that condition.
I have updated this review as it was totally my mistake and Henry is right in his reply that it is a marble effect, where as I thought it was just a plain case
Apologies to dyefor .

Svar från Dyefor
Fantastic customer service and great…
Fantastic customer service and great product.

Svar från Dyefor
They Take Orders but Don’t Deliver
Avoid this company at all costs.
I placed an order twice for laptop and iPad cases (21/08/25 & 17/09/25), paid for speedy delivery, and was repeatedly told my order had been shipped. Royal Mail tracking never updated beyond “We’re expecting it” — meaning it was never actually handed over, Henry blamed it on Royal Mail loosing it on the way to the depot, or it has been damaged. After weeks of chasing, I’ve now just been told again that it was never shipped and I’ll be refunded for the second time.
They make excuses, blame Royal Mail, and send polite but empty emails, yet they clearly cannot deliver what they sell. In my experience, this company is simply not capable of fulfilling orders and their promises are lies.
Don’t waste your time or money here, the only good thing is that they are refunding the money.

Svar från Dyefor
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