Dyefor Omdömen 

3 507
•
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

My 11 yr old daughter spent her pocket money on a new phone case. We were told delivery of 2/3 days but its been 2 weeks now and still nothing. I doubt we'll even get the item. Unfortunately I hadn't... Se mer

Betygsatt 1 av 5 stjärnor

I have paid extra for shipping and shipping protection. I’ve following up daily on an update on the wrapping paper delivery for my son’s birthday. No one responds, no contact number and not co... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone mo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered balloons, banners and wrapping paper for my wife’s 40th. I was worried the balloons would deflate as I ordered them quite early before the birthday. After messaging Henry he put me at ease... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiltillbehörsbutik

Skrivet av företaget

Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 44 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(3 507)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Very disappointing time of delivery

I ordered 2 separate sheets of personalised birthday wrapping paper on 20th November 25 but didn’t receive it until 29th Nov. My birthdays had passed so was unable to use. I sent a message to Dyefor without reply. I will not be using this company again

20 november 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Steve, I am so sorry to hear this, if your email was truly never replied to please reach out again to support@dyefor,com so we can make this right! Kind regards, Henry

Betygsatt 1 av 5 stjärnor

I haven't received my order ...

I haven't received my order .... it's been 3 weeks since I placed the order.

21 november 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Linda, I am so sorry to hear this. If your issue was never resolved please reach out again to support@dyefor.com and I will get this sorted for you. Kind regards, Henry

Betygsatt 1 av 5 stjärnor

Very Very poor quality phone case which…

Very Very poor quality phone case which I purchased for my granddaughter. She dropped her phone thankfully the phone survived but the case shattered it's just made of brittle plastic. Wouldn't recommend this supplier to anyone
The case fitted the phone perfectly and my little granddaughter Olivia was so excited about half an hour later she accidentally dropped it on the floor which is wooden and the case shattered and the phone survived it's an old Samsung j6 which she plays games on the order number is 425653

12 november 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Eamon, I am really sorry to hear this, have you reached out to us about this? I can't see any correspondence but if you do I will get this sorted for you. This may be for one of our snap cases, or for a Samsung, but all of our iPhone cases are made of strong materials that would not do this, so I do apologise. Kind regards, Henry

Betygsatt 5 av 5 stjärnor

I ordered a cover for my phone

I ordered a cover for my phone. Unfortunately I received the wrong cover. However I contacted Dyefor and explained the problem. I was provided with codes to order a new cover as well as to cover the cost of the postage.
The best recommendation is how well a company listens to you and puts things right. I would definitely use this company again.

3 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a lovely small business

What a lovely small business! I have just received my order, my first but won’t be my last! The quality of the paper and the images were fantastic and I’ve already sang the companies praises to family and friends. The cost and postage was really reasonable and if you order from this company you won’t be disappointed ❤️

27 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I absolutely loved this company the…

I absolutely loved this company the paper is thick and printed so well I was so impressed!! Really lovely all my friends took my recommendation and decided to buy themselves too :)

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Holly, thanks so much for your lovely review! We really appreciate it. Thanks, Henry

Betygsatt 1 av 5 stjärnor

Do not order from this company

I absolutely wish I had listened to the reviews. Appalling service. Lies about the carrier delivering to wrong address when they never actually received my parcel.
Henry the director makes promises he doesn't keep. Received refund after threatening court action.
Granddaughters birthday ruined as personalised suitcase never arrived.

7 oktober 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi there, there was no lie, it was a genuine mistake on our part that we delivered this to the incorrect address. It auto corrected on file to the last person that ordered a suitcase. I know we didn't realise this straight away, but as soon as we did a full refund was processed. I do apologise for the delay, as all we could see was that it had been delivered next day, before we realised our mistake, so I can't apologise enough about this. We did get the banner out to you for the day it was requested, and I apologise again for the delay on the suitcase. Kind regards, Henry

Betygsatt 5 av 5 stjärnor

Good quality wrapping paper perfect for…

Good quality wrapping paper perfect for me wrapping all my Halloween presents.
I was looking for wrapping paper specifically for Halloween. They have a good variety to choose from. I ordered 3 of the large 3 of the small 3x3 sheets and 1x3 sheets. There was an offer 3 for 2. But that wasn’t the reason I was looking at other websites and I’m glad I chose Dyefor. Great customer service.

2 oktober 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Gurdip, thanks so much for your kind words! We really appreciate this. Kind regards, Henry

Betygsatt 5 av 5 stjärnor

I ordered a Sony Xperia case

I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone model, as I’m not technically minded. He directed me to the range of beautiful cases to choose from and codes to refund my payment. The service was wonderful and very personalised. So unusual in this day and age. Thanks Henry and Dyefor you’re definitely stars.

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Joan, thanks so much for your review! Always happy to help, and I am glad we could get this sorted for you. Kind regards, Henry

Betygsatt 5 av 5 stjärnor

Second order & not the last!

This is my second time ordering from Dyefor and the quality of the items is always excellent. Having now ordered wrapping paper & banners from them, I highly recommend.
I their website very easy to use and the preview is always very accurate to the finished product.
I had to contact customer service and Henry was fantastic at sorting out the problem.
I will continue ordering from them!

7 oktober 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi there, thanks so much for taking the time to write a review! Happy to hear you had a good experience with us, and I am always happy to help. Kind regards, Henry

Betygsatt 1 av 5 stjärnor

Been back and forth with customer…

Been back and forth with customer service that iPhone 12 Pro Max is not available on the dog photo face iPhone case and they are saying it’s there. I’ve looked on two different phones and my computer and it’s 100% not there as an option.

6 oktober 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Verity, I do apologise about this again, this is available on my device which is why I was struggling to sort this for you. However, if you do reach out to me on email again I can manually sort this for you. Kind regards, Henry

Betygsatt 4 av 5 stjärnor

Ordered a personalised photo case for…

Ordered a personalised photo case for iPhone as a present, really disappointed in quality, dirty ink stain on it! Should never have been sent out in that condition.
I have updated this review as it was totally my mistake and Henry is right in his reply that it is a marble effect, where as I thought it was just a plain case
Apologies to dyefor .

2 oktober 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi there, this was the marble design that you ordered, not an ink stain. Kind regards, Henry

Betygsatt 1 av 5 stjärnor

They Take Orders but Don’t Deliver

Avoid this company at all costs.

I placed an order twice for laptop and iPad cases (21/08/25 & 17/09/25), paid for speedy delivery, and was repeatedly told my order had been shipped. Royal Mail tracking never updated beyond “We’re expecting it” — meaning it was never actually handed over, Henry blamed it on Royal Mail loosing it on the way to the depot, or it has been damaged. After weeks of chasing, I’ve now just been told again that it was never shipped and I’ll be refunded for the second time.

They make excuses, blame Royal Mail, and send polite but empty emails, yet they clearly cannot deliver what they sell. In my experience, this company is simply not capable of fulfilling orders and their promises are lies.

Don’t waste your time or money here, the only good thing is that they are refunding the money.

21 augusti 2025
Omdöme utan inbjudan
Logotyp för Dyefor

Svar från Dyefor

Hi Harry, I do genuinely apologise for the issues you faced with us, you did not have a normal experience with DyeFor and there was lots of problems with it, and so I can only apologise. Royal Mail does tend to lose our orders often, but I do appreciate this is still on us as this is the courier we use, which is why I refunded your order in full for you. So sorry again. Kind regards, Henry

Detta är Trustpilot

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