Julie was very helpful and informative. Gave us enough time to talk and discuss and try the different mattresses that were suggested from the sleep match. We were offered tea and coffee so we didn'... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alex was so lovely! He spent time to explain our comfort levels, when through all the mattresses that would suit us and talked about all our options. Nothing was too much of a bother. We left very hap... Se mer
We bought our mattress from Dreams online, which turned out to be a big mistake. After contacting Dreams, they recommended that we visit our nearest store. When we arrived, we were assisted by Ju... Se mer
Over the years, I have bought bases, mattresses, and headboards from Perfect Dreams, and been absolutely delighted! Last week I had some beautiful bedroom drawers delivered, by the usual polite a... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit D3A1 Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Storbritannien
- 01492484067
4,7
Utmärkt
175 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Dreams - Llandudno
Good afternoon William
Thank you for your review. I am sorry for the issues you have been having with your mattress.
I have sent you an email with a suggested resolution. I look forward to hearing from you shortly.
Many thanks
Peter
Excellent service start to finish
Excellent service start to finish. Kevin couldn’t have been more helpful without feeling pressured. We had great contact before delivery.
Would definitely recommend Dreams
8 september 2023
Kevin & Rob 5⭐️ Highly recommended
On a recent trip to Llandudno we decided to call into the Dreams Store just out of sheer curiosity. The store had a lovely atmosphere, with a friendly welcome and no pressure. After a quick look around Kevin suggested we try the "sleepmatch" machine. And oh boy was I glad we did! After a brief consultation he and the machine were able to direct us to a mattress that I believe was actually made to measure just for us. I thought my bed was comfy, but the bed recommended to us was just out of this world comfy🥰 We weren't looking to make a purchase at all but this bed was just too good to miss out on. So much so that coupled with the great hospitality and the cool drinks offered to us, we made the decision to buy the mattress straight away. I'm also pleased to say that we took Kevin and Robs advice and bought the Divan ottoman base and Headboard too. I haven't slept right through the night for a long time but this mattress will be like sleeping on a cloud. Thank you so much guys, we will be back soon to buy for the other rooms⭐️⭐️⭐️⭐️⭐️
18 augusti 2023
Omdöme utan inbjudan
Helpful and efficient service
3 augusti 2023
Superb customer service
Superb customer service and both friendly and knowledgeable staff. Great offers.
14 augusti 2023
Omdöme utan inbjudan
Excellent service in store
Excellent service in store, was left to have a browse without being pressurised
10 augusti 2023
Great customer service, speedy delivery
Great customer service
fast delivery compared to competitors
14 juli 2023
A perfect delivery and all went well.
My bed was delivered on time. The guys set the bed up as arranged and removed all the packaging. They were friendly and polite. A job well done.
15 juni 2023
Good value for available budget
Good price. Good quality. Professional sales advice. Delivered on time. Delivery guys were great.
13 juni 2023
All good customers service is great 😊
3 juni 2023
5 star guest house
13 to 20 may 2023 Stayed at beachside llandudno absolutely a excellent place to stay iv been there twice and a have book for next year .breakfast is very moreish plenty to choose from the continental table and breakfast itself. Cheryl and dave r very nice couple very helpful with our cases as we both have difficulty. Zoe the waitress keeps the rooms in excellent condition also zoe does the waitressing shes spot on with our orders .I would definitely recommend this guess house to family friends and other people who need to know were to stay deserves a 5star .from susan Nicholson stokeontrent.
13 maj 2023
Omdöme utan inbjudan
Fabulous store and staff
Great staff. Extremely knowledgeable. Very friendly. Would recommend to my friends and family.
11 maj 2023
Verry welcoming and totally profesional
26 april 2023
Excellent service all round
20 april 2023
Detta är Trustpilot
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