Visited the store in Chester was greeted by Store assistant Michele, she listened when we explained what we were looking for and assisted to the very best of her ability. Hot drinks were offered duri... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My wife and i went to Dreams in Chester to look for a King size bed and Mattress. Gary one of the sales people showed us everything we asked to see and he was so friendly and knowledgeable about his... Se mer
Due to the bed we have, we were helped by Graham in the chester branch to help us with the type of mattress we would need, we decided on the tempura mattresses
Michelle was amazing at helping us find our perfect mattress!! So helpful and friendly. Also such reasonable pricing for good quality.
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Greyhound Retail Park, CH1 4QG, Chester, Storbritannien
- 01244 383700
4,9
Utmärkt
301 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We are really pleased with our new…
We are really pleased with our new bed.The mattress is really comfortable & we're always getting a good night's sleep.The service in the store was excellent & the products feel well made & are very comfortable.
18 december 2024
Good salesperson.pleased this purchase
10 december 2024
Great staff
Great staff, very helpful and understanding. Found exactly what we wanted with a good deal!
28 november 2024
Omdöme utan inbjudan
Colleen is amazing
Colleen is amazing. Very friendly. We tried many mattress even offered us a pillow so we could lie on the mattress properly. The coffee was a lovely touch while Colleen inputed everything on the computer. A very knowledgeable lady. 5⭐️ for Colleen.
24 november 2024
Absolutely made to feel relaxed no…
Absolutely made to feel relaxed no pressure to buy, the sales assistant was so helpful couldn’t do enough for us , very patient and we made the right choice after her advice, very pleased and service was excellent
23 november 2024
Superb service and delivery
Friendly, none pushy salesman , and their electronic test bed ensured that we chose the right mattress and we certainly have . Top quality mattress and great price .
10 november 2024
Great mattress - great service
Great mattress - so comfy and accurately described - sold to us by genuinely honest and personable staff at Chester
9 november 2024
Dreams a lovely company to deal with…
From the salesperson jane to the two lovely delivery lads...everything was professional..lovely company.
26 oktober 2024
Very professional and timely service.
Very professional and timely service.
Very helpful delivery men Nick and Graham
26 oktober 2024
I had a great experience whilst choosing a mattress and the purchase has not been a disappointment
I had a great
26 oktober 2024
satisfied
Every thing turned out as I hoped once we got the headboard round the corner on our staircase
25 oktober 2024
Great service in-store very good advice…
Great service in-store very good advice given to purchase the correct bed for us.
Delivery and assembly on time and expertly done.
Old bed and all packing taken away.
Slept well every night since.
19 oktober 2024
From the moment we stepped in the store…
From the moment we stepped in the store to the delivery of our bed we were very happy customers! We'd score you 12 out of 10!
13 oktober 2024
Perfect from start to finish
Perfect from start to finish. Colleen at Chester Dreams was very patient and helpful for my needs (i have multiple sclerosis) The delivery team Cristian and his assistant were courteous, used shoe covers etc. All things considered, i don’t know where the service could improve. The matress itself is comfortable, i don’t know if it’s perfect for me entirely but my wife has never slept better. To qualify this, when I’m not great, even creases in the sheets can trigger nerve pain etc do nothing is going to be perfect all of the time.
12 oktober 2024
Michelle at the Chester store was…
Michelle at the Chester store was amazing. Really patient, informative and brilliant at advising on the right bed at the right price for my son, thank you
9 oktober 2024
Omdöme utan inbjudan
Excellent.
Excellent service from the help we had choosing a bed in store to the 2 lads who delivered and set up the bed in our home.
Major plus, it's a very comfortable bed.
4 oktober 2024
Gentleman who served inside the store…
Gentleman who served inside the store was very helpful.
I think the delivery men were Keith and Daniel, excellent service. Covered their outside shoes and were great.
4 oktober 2024
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