The lady that served us at catford branch was awesome. Greeted us when we walked in. Offered us a hot drink or water and showed us around. Answered all our questions down to sizes and options of bed f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Dreams because of the high reputation the company has regarding beds and we were not let down. We visited The Catford store in London and was served by staff member Kirsty whom was fantasti... Se mer
The staf in store were fantastic and knolagable , I had the bed delivered, assembled , and old bed removed, text to remind me 3 days before and day Before, and o phone call 30 minutes before arrival... Se mer
The delivery team were truly a 'dream team' - delivering ON TIME, in a kind, patient and helpful manner. Thank you guys!
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Catford Island Retail Park, SE6 2DE, Catford, Storbritannien
- 02086 975333
4,7
Utmärkt
137 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful assistant in Dreams store
Very helpful assistant in Dreams store. She let me take my yime and rest on a few beds to test and explain everything to me regarding my concern of maybe choosing the wrong one.She explained how if i did purchase i could exchange my choice within 100days if i was unhappy. Put my mind at rest.
6 december 2025
The whole experience was perfect.
Friendly, helpful and knowledgable staff helped to steer us through the choices of mattresses until we found the one that was right for us. They were very helpful indeed. Especially when it came to organising delivery in a totally different location. Everything was made easy, everything went smoothly, the mattress was delivered on time and our old one taken away without fuss or bother. I can't think of a way the whole experience could have been any better. Perfect.
2 november 2025
At the moment I am enjoying it so far
1 november 2025
I visited the Dreams Catford store and…
I visited the Dreams Catford store and the customer sales rep was very. helpful. I did the electronic mattress matcher...it helped a great deal and I got the Hyde and Sleep Original Rolled mattress. No regrets very comfortable and my back doesn't hurt anymore.
20 september 2025
Mattress very comfortable
Bed very comfortable. I will recommend family and friends.
18 augusti 2025
From start to end
From start to end, the person who sold us the bed was perfect and i would recommend dreams in catford as the staff a brilliant, delivery to our house was perfect and have no regrets about our new bed
3 oktober 2025
Helpful staff
The advisor was really patient as I was buying a bed for my severely autistic bro. I got the support that I needed without having to chase down someone, and they were helpful and friendly. I am super happy with the purchase.
18 maj 2025
Our bed is amazing
Our bed is amazing, and it’s all thanks to Jo the kind, patient, and professional manager at the Dreams Catford branch. We visited other stores, but he was by far the most helpful and didn’t mind at all that we weren’t sure exactly which bed we needed. In the end, he found us the perfect bed and arranged everything for a smooth and speedy delivery. I’ve recommended Jo at the Dreams Catford branch to all our friends and family!
14 september 2025
Had such a good experience at Catford…
Had such a good experience at Catford Dreams a few months ago I returned to buy a mattress. .Kezie-Ann served me today, she was very knowledgeable and extremely helpful with my 5000 questions and indecisiveness, I didn’t feel rushed at all.
Would definitely recommend this store.
24 augusti 2025
Omdöme utan inbjudan
The staff member was great and very…
The staff member was great and very helpful, the only problem is I have to wait 17 days for delivery and not the 7-10 days promised by another staff member on a previous visit. Just have to wait for my new bed!
5 augusti 2025
Omdöme utan inbjudan
Friendly
Friendly, efficient and knowledgable staff. Listened to what we wanted and showed us the mattresses that met our brief. Went through the options and extras but with no ‘hard sell’.
1 augusti 2025
Omdöme utan inbjudan
Brilliant service
Brilliant service
Staff very knowledgeable about product
Ver patient
19 juli 2025
Omdöme utan inbjudan
Explore all my options in to the shop
Explore all my options in to the shop, explained and answered all my questions, after very easy to take a decision
3 juni 2025
What can I say thanks 🙏 Dreams for a…
What can I say thanks 🙏 Dreams for a wonderful experience from purchasing the mattress in store at Catford to the kind, courteous caring delivery men. My brother who is disabled had to repurchase a mattress due to a mess that DFS would not help him out with considering he spent nearly £2,500 with them..
The service and help, care and kindness and attention my brother was shown by Dreams was second to none, the absolute best. A massive massive thanks truly to Dreams for a wonderful experience that restored my faith on behalf of my brother in humanity.
12 juli 2025
Fantastic selling service!
17 maj 2025
Dream was excellent service items…
Dream was excellent service items delivered on the day that was said and the assemble was done very well and rubbish was cleared
25 april 2025
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