The lady that served us at catford branch was awesome. Greeted us when we walked in. Offered us a hot drink or water and showed us around. Answered all our questions down to sizes and options of bed f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Dreams because of the high reputation the company has regarding beds and we were not let down. We visited The Catford store in London and was served by staff member Kirsty whom was fantasti... Se mer
The staf in store were fantastic and knolagable , I had the bed delivered, assembled , and old bed removed, text to remind me 3 days before and day Before, and o phone call 30 minutes before arrival... Se mer
The delivery team were truly a 'dream team' - delivering ON TIME, in a kind, patient and helpful manner. Thank you guys!
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Catford Island Retail Park, SE6 2DE, Catford, Storbritannien
- 02086 975333
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lady that served us at catford…
The lady that served us at catford branch was awesome. Greeted us when we walked in. Offered us a hot drink or water and showed us around. Answered all our questions down to sizes and options of bed frames ,mattresses and headboards. We came back the same day and paid cash for our order. She Gave us a delivery date on the spot. Very happy with our purchase. We opted for the bed to be set up and put together. Kept us informed the day before delivery and on the day. David was also awesome. Very professional and respectful of our furniture that couldn’t be removed from the room. All plastics and packaging was taken away by them too. The service was brilliant from start to finish.
The delivery team were truly a 'dream…
The delivery team were truly a 'dream team' - delivering ON TIME, in a kind, patient and helpful manner. Thank you guys!
The best for beds in my experience
Lovely, helpful people in the shop. Good delivery service. Generally they really seem to care about getting you the right product and taking time with customers.
The staf in store were fantastic and…
The staf in store were fantastic and knolagable ,
I had the bed delivered, assembled , and old bed removed, text to remind me 3 days before and day Before, and o phone call 30 minutes before arrival, the team work well , bed assembled and all rubbish removed I could not have asked for better
Very nice lad who served us also very…
Very nice lad who served us also very pleasant delivery drivers!!
Everything was great
Everything was fine really pkeasedcwith results everyone at Dreans where great would recommend thus company xx
Dreams customer service experience From selection of my bed to the timely…
From selection of my bed to the timely construction of it, the personnel at dreams were, polite, helpful and informative.
The delivery was on time and my old bed disposed of efficiently
Prompt professional delivery
Prompt professional delivery. A seamless experience and a very comfy mattress.
Perfect bed
Perfect bed. Bed frame easy to put together and mattress just the right firmness. Reduced as well!
Kai was informative and to the point
Kai was informative and to the point.
Great service
I have brought my mattress from Dreams…
I have brought my mattress from Dreams for years. I love the quality of the product.
Professional and took the time for us…
Professional and took the time for us to find the best mattress for us.
The in-store was friendly and…
The in-store was friendly and informative. My delivery was on time and the assembly was seamless.
Svar kan ha AI-innehållLäs mer
Rude manager at Dreams Catford
Dreams Catford - don’t ever go there. Horrible case of misselling. Manager Erica does not train her staff who offer things they don’t have authority for and when the order gets messed up and is escalated to her she says and I quote ‘ I can’t help you we get 16,000 orders a minute you can cancel the order if you like!!! ‘ The bed my daughter wanted for Christmas was delayed twice and still not received as a result and now they are saying February. Very upset with the very rude service. So disappointed that such big organisation doesn’t care about their customers at all.

Svar från Dreams - Catford
Great store to find a Dream mattress
Dreams Catford is a great opportunity to find your Dream mattress. They have a lot of units to relax on and get a feel for which model you need. They even have a machine which recommends mattresses based on your parameters, though I don't think it works since I ended up buying a completely different one. The salesperson was very helpful, explaining all the details about the mattresses and bed frames. The delivery slots were flexible and allowed me to reschedule the delivery. Delivery staff were on time, assembled the bed and I've been enjoying it for a week already. Would definitely recommend.
This is a beautiful bed and it was easy…
This is a beautiful bed and it was easy to put together because of very good instructions.
The bed is good and the mattress is very very conftable
The delivery / the bed installer come prepared with his shoe protective gear. Which shows the respect of the customers property. I was very very grateful.
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