I had a mixed experience with Dotmaison, but overall, I’m satisfied. Their product quality is great, and delivery was quick. When I encountered an issue with a damaged item, their customer service was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wish I had read the other reviews. I bought a Laura Ashley blanket which was matted and awful quality within a month. The company constantly fobbed me off, despite me sending images of the... Se mer
Ordered a set of glasses as a Christmas gift. Only found one was chipped in the New Year. Customer service helped send out a replacement, despite my late notification and offered me various options.... Se mer
The worst customer service ever. They had advertised with the wrong picture of the product, sent me that anyway and refused to refund. They didn't even have what I actually wanted. I paid express deli... Se mer
Företagsinformation
Skrivet av företaget
Dotmaison.com is an online Interior Homewares Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high-quality home fashion brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges. In addition, we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you. Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world-famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality. Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home. At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post-sales telephone services. We are a family-owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.
Kontaktuppgifter
Unit 12 Lea Hall Enterprise Park, Wheelhouse Road, WS15 1LH, Storbritannien
- 0808 100 2220
- customerteam@dotmaison.com
- www.dotmaison.com
3,2
Medel
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect shopping experience
My order was very well packed and swiftly despatched. I also had several emails regarding the progress of delivery - great service!
24 januari 2020
Omdöme utan inbjudan
Delivered as promised in lovely…
Delivered as promised in lovely packaging, very pleased with my purchase.
23 januari 2020
Omdöme utan inbjudan
Great from start to finish!
23 januari 2020
Omdöme utan inbjudan
Attractive lights very pleased with…
Attractive lights very pleased with them.
22 januari 2020
Omdöme utan inbjudan
The items bought were very promptly…
The items bought were very promptly despatched and duly delivered the very next day.
They were well packaged with obvious care and consideration and so arrived immaculate which as they were fragile was a relief
20 januari 2020
Omdöme utan inbjudan
Lovely product and much cheaper than…
Lovely product and much cheaper than I'd seen it on other websites. Delivery was quick and item well packaged.
19 januari 2020
Omdöme utan inbjudan
Great customer service...
I used this company for the first time and bought a last minute gift. I needed to change the delivery address and when I called to make the request they also offered to gift wrap it at no extra charge. I was kept informed of delivery times and the gift arrived beautifully wrapped and complete with gift tag. The cheese knives were lovely and well received. Thank you so much, I will be very happy to use this company again.
18 januari 2020
Omdöme utan inbjudan
Really quick on delivery!
15 januari 2020
Omdöme utan inbjudan
Good Company to deal with
Recived my order of 3 items was well packed but was a problem with water bottel. Which is been replaced. Thank you.
14 januari 2020
Omdöme utan inbjudan
Perfect and compact storage boxes.
13 januari 2020
Omdöme utan inbjudan
Fantastic quality
Fantastic quality. Expensive looking product at an inexpensive price.
12 januari 2020
Omdöme utan inbjudan
shipped fast and was well packaged!
12 januari 2020
Omdöme utan inbjudan
lovely gifts with a pleasing twist
As usual the items arrived when expected and were of good quality. Exactly as described and even nicer than expected.
11 januari 2020
Omdöme utan inbjudan
Wonderful product and great service
Wonderful product and great service, thank you!
10 januari 2020
Omdöme utan inbjudan
simple process
simple process, product arrived safe and sound, thanks!
10 januari 2020
Omdöme utan inbjudan
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