Purchased a morso grill from Home Colours - unfortunately it arrived slightly damaged however not the fault of Home Colours I hasten to add. They sorted the issue out within no time. Customer service... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm one of those people that should probably only shop in store, because I have a million and one questions about absolutely everything! but ordering from Homecolours is always an absolute pleasure. I... Se mer
Came across this business whilst looking for what I wanted, checked their reviews which were all positive so carried on and made my purchase. Price was very good and ordering was easy, can also log on... Se mer
I have used this company many times. Bedding, kitchenware, candles, furniture, lighting, presents for friends and family and I have found them exceptional. Honest, trustworthy and well priced wi... Se mer
Företagsinformation
Kontaktuppgifter
Unit 12 Lea Hall Enterprise Park, Wheelhouse Road, WS15 1LH, Rugeley, Staffordshire, Storbritannien
- 01889 578457
- customerteam@homecolours.com
- homecolours.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superb company !
Purchased a morso grill from Home Colours - unfortunately it arrived slightly damaged however not the fault of Home Colours I hasten to add. They sorted the issue out within no time. Customer service ( Michael )has been second to none. Would absolutely recommend.
As good as it gets.
Nice quality product, good price, excellent fast delivery and very carefully packaged. Faultless!
Great product and price fast delivery
Great all round
Great product price, speedy delivery. Definitely will shop with homecolours again!
Do not buy from this company
Awful customer service. Have now sent 3 emails chasing my refund no reply. Phoned no reply and got a generic BT voicemail message!! £200 owed for goods returned a week ago, they confirmed they’ve received this return last week!! Awful company do not use I am going to report to bbc spotlight whose reporters deal with consumer complaints - why do I have to wait up to 14 days for goods that have been returned unopened - they advise they need to check the return? This is a 5 minute job not 14 days!
Further to home colours reply below. I did NOT receive any replies to any emails, and I check my junk box daily! Blatant lies, another reason not to trust your company. Funny they’re not in my junk box either, and I only received the refund after putting this review on and advising that I would also be contacting Spotlight @the BBC.

Svar från Homecolours
Very poor Customer Service if you want to return an item
Returning items to this company is a nightmare beware, even if they are at fault and the item is damaged or faulty. They make the returns process very difficult and you are faced with a very negative attitude and have a fight on your hands. They then take 10 days to refund your money. Beware if you have to return an item. It is not a pleasant experience! I will not use them again because of this.
Lovely mugs
Ordered these mugs and wasn't disappointed. Great size and easy to hold. Love them for gifts
Love my cushions
Love my cushions, quick and easy to order and arrived very quickly too
Would definitely use again
Repeat buyer from Homecolours
Repeat buyer from Homecolours - quick and speedy delivery as always. Thanks to the team for going above and beyond to getting my bedding delivered in time for my overseas visitors. 10/10.
No goods after 10 days.
No goods after 10 days.
Nil communication from Homecolours, except for confirmation of order email.
Where are my goods?
I am 272.33 GBP out of pocket.
Order number:- 1000527819
Up Date:-
It turns out that HomeColours had sent 2 emails that were quarantined in Spam by Gmail and marked "Dangerous, maybe Phishing." HomeColours seem to think this is my fault and not the responsibility of their IT department. Not sure how they work that out. . .
They don't carry stock of one Morso Item, so are waiting for it to arrive from Denmark, FFS!
Meanwhile, In frustration, I have found another trader that has stock of all 4 items, and can deliver in 3 - 5 days, FOR LESS MONEY! £38 cheaper, and I don't have to wait. HomeColours are having to wait till Monday to see if they can price match. (If I charged them for my time, this order would work out as a freebie!)
I won't be dealing with these jokers again.
Stay well clear !!
Bought a bedding set through Homecolours. Only been used once, took off to wash and duvet tore. Informed Homecolours of this issue and to say their customer service is shocking is an understatement.
Not helpful, nor accommodating. Even though they wont admit it, I believe they lied to me during correspondence back and forth !! They soon backtracked once Id informed them I had spoken directly to the manufacture of the item purchased !! Not a good experience, and certainly wont use again.
Couldn’t have asked for more!
Couldn’t have asked for more! Delivery was on time and the items I purchased were great quality! Highly recommend
I’ve bought quite a few items from…
I’ve bought quite a few items from Homecolours over the years. The products always arrive quickly, on time and are great quality.
Great company to deal with
Great company to deal with. Fantastic product range and website easy to navigate. The Customer service is spot on too, I had a query about an order which was dealt with very efficiently. Will use again, highly recommend...
Good customer service
Liked the customer service, nice, quick and helpful. My order came earlier that I thought too. Recommend this others :)
Excellent Service
I am beyond impressed with the excellent level of service I have received from Homecolours. I had initial queries regarding the items that I have ordered, all of which were answered promptly. Communication was clear throughout and my order arrived very fast.
Service like this is hard to come by these days. Well done Homecolours!
I ordered a few Eva Solo Bird feeders
I ordered a few Eva Solo Bird feeders. When installing, following all instructions, one fell off and smashed. I asked for this to be looked into but neither HomeColour or the supplier would refund me. At £59 for a feeder, this is a very expensive disappointment. I would not recommend Eva solo products or Homecolours.
Rather slow lead time but great product
Update. Order recieved and its beautiful. It was rather slow though as they dont actually carry stock so had to wait for factory lead time. This was not comhnicated well so i was concerned after 7days that it would not arrive at all. Especially after seeing some of the bad reviews. I needn't have worried however. Better would be communicating how long the wait time would be.

Svar från Homecolours
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