Jason, the engineer from Domex who came to fix our washing machine, really knows his stuff. Seven previous visits by other engineers from other companies couldn't diagnose the fault, but he found out... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent level of service. Martin the Bora engineer was extremely polite and helpful, answering all of my questions. Also very knowledgeable about all Bora products. My hob was repaired to as new... Se mer
Very good response to broken down fridge freezer. booked Sunday on-line with D & G . DOMEX engineer arrived next day 15:00. With a lot of expensive frozen food at risk a quick response and fix was ess... Se mer
Företaget har svarat
I made a call to Domestic and General explaining my washing machine was not spinning at the end of the cycle, the customer service staff took my details etc offered me an engineers call the same d... Se mer
Företagsinformation
Skrivet av företaget
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Kontaktuppgifter
Unit C, Surrey Business Park, KT17 1JG, Epsom, Storbritannien
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent diagnosis and repair
Excellent diagnosis and repair job by Vlad, the engineer, who left the kitchen area very clean and tidy afterwards, which was very much appreciated.
9 september 2026
Svar från Domex
Thank you, Geoff, for your fantastic 5-star review!
We're delighted to hear that Vlado provided an excellent diagnosis and repair of your dishwasher. It's also great to know that he took care to leave your kitchen area clean and tidy once the work was completed.
We really appreciate you taking the time to share your positive experience and thank you for choosing Domex.
Kind regards,
Domex Customer Care Team
Svar från Domex
Thank you, Rebecca, for your fantastic 5-star review!
We're delighted to hear that Satsuki was able to repair your washing machine so quickly and efficiently. It's great to know that you were pleased with the work carried out and the service you received.
Thank you for taking the time to share your feedback.
Kind regards,
Domex Customer Care Team
Excellent service from start to finish
Excellent service from start to finish. The booking process was quick and straightforward, and the service was professional, efficient and reliable. Everything was handled smoothly and I was very happy with the solution provided. I would definitely recommend Domex and would use them again.
11 september 2026
Svar från Domex
Thank you, Benjamin, for your fantastic 5-star review!
We're delighted to hear that you received excellent service from start to finish, from the straightforward booking process through to Jason's professional and efficient repair of your washer dryer.
It's great to know that everything went smoothly and that you were happy with the solution provided. Your recommendation means a great deal to us, and we're pleased to hear that you would choose Domex again in the future.
Kind regards,
Domex Customer Care Team
Very polite and Done an amazing job
Very polite and Done an amazing job, would recommend to anyone who needs there home appliances fixed!
11 september 2026
Omdöme utan inbjudan
Svar från Domex
Thank you, Cyrease, for your fantastic 5-star review!
We're delighted to hear that Nirmal provided such a polite and professional service and did an amazing job repairing your washing machine.
It's wonderful to know that you would recommend Domex to others needing their home appliances repaired.
Kind regards,
Domex Customer Care Team
The whole process was efficient and…
The whole process was efficient and professional
10 september 2026
Svar från Domex
Thank you, Robin, for your fantastic 5-star review!
We're delighted to hear that you found the whole process efficient and professional and that you were pleased with the service Franco provided while repairing your dishwasher.
We really appreciate you taking the time to share your feedback and thank you for choosing Domex.
Kind regards,
Domex Customer Care Team
The Engineer was very good explained…
The Engineer was very good explained the problems to me and fixed my machines,one of which was due to be looked at the following day so saved me another day waiting whilst giving me advice to prevent the problems happening again,
10 september 2026
Svar från Domex
Thank you, Baker Family, for your wonderful 5-star review!
We're delighted to hear that Venko provided such a helpful and efficient service, taking the time to explain the problems and successfully repair both your dryer and washing machine.
It's especially great to know that he was able to look at the second appliance during the same visit, saving you from having to wait in again the following day. We're also pleased that the advice he provided will help prevent similar issues in the future.
Thank you for taking the time to share your experience.
Kind regards,
Domex Customer Care Team
Excellent Communication
I really appreciated the text message updates about the arrival time of my engineer and of the parts that needed to be ordered for my hisense dishwasher. Although it took 4 visits (one to diagnose the problem with the heat pump, one to fit the new part, a third to diagnose a new leak, and a 4th to fit that fault) Domex texted to offer an earlier timeslot, for both of the first 2 appointments, and also explained the 2 separate faults.
10 september 2026
Omdöme utan inbjudan
Svar från Domex
Thank you, Tamsin, for your fantastic 5-star review!
We're delighted to hear that you appreciated the regular text updates regarding your engineer's arrival and the parts required for your Hisense dishwasher.
We recognise that needing four visits to fully resolve the two separate faults was not ideal, so we're especially pleased that our communication, earlier appointment offers and explanations throughout the repair process helped make the experience a positive one.
Thank you for your patience throughout and for taking the time to share your experience with Domex.
Kind regards,
Domex Customer Care Team
Prompt service and very knowledgeable…
Prompt service and very knowledgeable engineers, please don’t change
10 september 2026
Svar från Domex
Thank you, Keith, for your fantastic 5-star review!
We're delighted to hear that you received a prompt service and found Alexis to be knowledgeable and professional while repairing your dishwasher.
Your comment to "please don't change" is a wonderful compliment and means a great deal to us. We'll continue working hard to maintain the high standard of service you've experienced.
Thank you for choosing Domex!
Kind regards,
Domex Customer Care Team
Engineer availability was good for the…
Engineer availability was good for the repair of my Bosch washer-dryer. Engineer was polite with good communication before and during the appointment with repair carried out quickly and professionally.
10 september 2026
Svar från Domex
Thank you for your fantastic 5-star review!
We're delighted to hear that you were pleased with the availability of our appointments and the service Abdul provided. It's great to know that his communication was clear both before and during the visit and that your Bosch washer dryer was repaired quickly and professionally.
We really appreciate you taking the time to share your experience and thank you for choosing Domex.
Kind regards,
Domex Customer Care Team
Sid was excellent engineer
Sid was excellent engineer. He explained the process. He then removed the blocked ice and changed new sensor device.
Sid was professional and dedicated
Also the company provided with invoice with breakdown details.
The booking process was prompt.
4 september 2026
Svar från Domex
Hi Bhupendra,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Sid provided such a professional and thorough service, clearly explaining the repair process and resolving the issue with your fridge freezer. We’re also pleased that you found the booking process prompt and the invoice breakdown helpful.
Kind regards
Domex Customer Care Team
Issue was fixed quickly and explained…
Issue was fixed quickly and explained in detail. They were professional.
9 september 2026
Svar från Domex
Hi Pratik,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Cosmin was able to resolve the issue with your washing machine quickly and took the time to explain everything clearly. It’s great to know you found the service professional and efficient.
Kind regards
Domex Customer Care Team
Excellent service from start to finish
Excellent service from start to finish. Very polite engineer and thorough in his work.
10 september 2026
Omdöme utan inbjudan
Svar från Domex
Hi Maria,
Thank you for your fantastic 5-star review!
We’re delighted to hear that you received excellent service from start to finish and found our engineer polite and thorough in his work. We really appreciate your positive feedback.
Kind regards
Domex Customer Care Team
Polite, friendly and efficient
Kept informed as to time of arrival. Call also received. System checked after repair. Engineer was polite, friendly and efficient.
9 september 2026
Omdöme utan inbjudan
Svar från Domex
Hi Joanna,
Thank you for your wonderful 5-star review!
We’re delighted to hear that you were kept well informed about the engineer’s arrival and that you found the service polite, friendly and efficient. It’s also great to know that everything was thoroughly checked following the repair.
Kind regards
Domex Customer Care Team
Svar från Domex
Hi Oliver,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Venko was able to attend and repair your dishwasher on the same day. We’re pleased we could get everything back up and running so quickly for you.
Kind regards
Domex Customer Care Team
Came earlier than expected
Came earlier than expected, so I did not have to wait until the day I chose for my appointment as he was already in the area. He was also helpful.
4 september 2026
Svar från Domex
Hi Miss Grant,
Thank you for your lovely 5-star review!
We’re pleased to hear that Owais was able to attend earlier than expected and that you found him helpful during your cooker repair. It’s great to know we could get things sorted for you sooner than planned.
Kind regards
Domex Customer Care Team
Professional and Helpful
The Miele Service Engineer was very helpful and professional. Managed to sort out both our Tumble Dryer and our very old Washing Machine
7 september 2026
Svar från Domex
Hi Davies,
Thank you for your fantastic 5-star review!
We’re delighted to hear that Usama provided such a helpful and professional service and was able to get both your tumble dryer and washing machine sorted. It’s especially great to hear that he was able to help keep your older washing machine going!
Thank you for choosing Domex.
Kind regards
Domex Customer Care Team
Svar från Domex
Thank you for the lovely 5-star review, Jennifer!
We’re really pleased to hear that Kashyap was friendly and efficient while getting your dishwasher sorted. It’s great to know you had such a positive experience with us.
Kind regards
Domex Customer Care Team
Repair
Dadt response for repair no hassle to getappt booked in and engineer was vert good. Explained everything I Need to know.
3 september 2026
Svar från Domex
Thank you for your lovely review, Yvette!
We’re really pleased you found the booking process quick and hassle-free, and that Vadym took the time to explain everything clearly while repairing your washing machine.
We’d love to know what we could have done differently to make your experience a 5-star one!
Kind regards
Domex Customer Care Team
Engineer came this morning on time and…
Engineer came this morning on time and completed the repair on my washing machine. Machine working perfectly without the terrible banging when it was on a spin cycle. Efficient service! Would recommend!
5 september 2026
Omdöme utan inbjudan
Svar från Domex
Thank you for the fantastic 5-star review, Karen!
We’re really pleased Panashe arrived on time and got your washer dryer back to working perfectly – and without that terrible banging! It’s great to hear you found the service efficient and would happily recommend us.
Kind regards
Domex Customer Care Team
Staff very friendly and helpfull
4 september 2026
Svar från Domex
Thank you for the lovely 5-star review, Aisha!
We’re really pleased you found Adnan friendly and helpful while getting your dishwasher sorted. It’s great to hear you had such a positive experience with us.
Kind regards
Domex Customer Care Team
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