Everything about it was brilliant. Every staff member is so helpful, amd genuinely wants to spend time with you to make the searching and adoption process as easy as possible. You can tell that everyo... Se mer
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I recently found a rare breed dog that I’ve been looking to rescue for a little while now There are some lovely special dogs that need rehoming if you’re looking for a specific breed please d... Se mer
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Very helpful, knowledgeable staff. Very caring about the dogs. Kind people. Made the adoption process very easy. Was given loads of support. A great charity, would highly recommend rehoming from them... Se mer
Företaget har svarat
We have just rehomed two dogs from the Cardiff branch. Support from our local branch (Evesham), Cardiff and HQ has all been excellent. The adoption process was smooth, straightforward but appropriatel... Se mer
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Företagsinformation
Skrivet av företaget
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Kontaktuppgifter
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, Storbritannien
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4,7
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Supportive
A few days after submitting an application we were contacted about a suitable dog. From that point the team were friendly and informative, providing as much detail about potential dog, setting up meet and great and adoption along with follow up call. Overall a seamless and supportive process.
25 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning,
Thank you so much for your kind review.
It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
Everyone was so helpful and friendly…
Everyone was so helpful and friendly you felt so at easy by how you were treated
23 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Philip,
Thank you for your lovely review!
It is lovely to hear that you found the team to be helpful and friendly - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.
Thanks again for getting in touch!
Best wishes
Holly
Dogs Trust 🐾
The staff at dogs trust were so helpful…
The staff at dogs trust were so helpful and kind in helping me find a beautiful 10 week old staff cross female puppy. They were knowledgable, clear, concise and extremely helpful and I can not thank them enough for the incredible service and help in finding me a beautiful girl to take home with me. I was very happy they contacted me several times to ensure everything was going well and always offered me help if and when I needed it, which fortunately I did not need as an an experienced dog owner. I was also super impressed by how clean and nice their premises were and how all the staff seemed lovely and kind especially when looking after dogs that are in need of finding their forever homes
24 april 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Steven,
Thank you for your lovely review.
We're so glad to hear you enjoyed the adoption experience with our Harefield team. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
We hope you and Lacey enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Very happy owner…
The dog's trust have been very helpful and supportive in matching me with the best little furry friend. The staff and volunteers have been just wonderful, and it's post adoption support helped to make the transition for my furry little girl so much easier. Would definitely recommend.
22 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Sue,
Thank you for your lovely review.
We're so glad to hear you enjoyed the adoption experience with our Merseyside team. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
We hope you and Dreamie enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Finding your perfect match!❤️
Great process to find the perfect match for dog and adopter, including meet & greets with other dogs in the family.
Helped us find the perfect match ❤️
Feel fully supported by the Dogs Trust and know I can always call for help & advice if needed.
Well set up with knowledgeable caring staff.
So happy to have adopted our dog from them.
22 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Louise,
Thank you for your lovely review. We're so glad to hear you enjoyed the adoption experience.
We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Friendly
Friendly, helpful staff that made the adoption process stress free.
21 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning,
Thank you for your lovely review. We're so glad to hear you enjoyed the adoption experience.
We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Canterbury dogs trust were amazing…
Canterbury dogs trust were amazing during the adoption process of my dachshund Dexter. Very thorough to ensure my rescue was going to the right home with the right people. The centre was very professional and you can see that they all love the dogs in their trust. I want to thank them for contacting me and allowing us to adopt the most amazing dog.
21 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Kirsty,
Thank you for your lovely review.
We're so glad to hear you enjoyed the adoption experience with our Canterbury team. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
We hope you and Dexter enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
thank you ☺️
We adopted our gorgeous boy recently and dogs trust have been amazing throughout everything. They have made the experience really easy and taken care of everything for us. They’ve been extremely helpful and we’re so grateful they found us our puppy Storm.
22 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning,
Thank you for your lovely review.
It's fantastic that you found our adoption process easy. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
We hope you and Storm enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Wonderful experience
Staff were very accommodating and extremely helpful when looking at the fur babies. They allowed us to ask as many questions as needed and felt very satisfied. The trust at Darlington is fantastic!💙 we were able to take our boy Chance home within the day
22 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Amy,
Thank you for your lovely review.
It's fantastic that you found our Darlington rehoming team helpful. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
We hope you and Chance enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
You’ll struggle to adopt
Sad to say but I believe this charity’s business model is all about donations and the dogs are a cover, read the article in today’s Sunday times, I’ve never managed to rescue a dog from them.
22 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Nigel,
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience applying to adopt has left you feeling disappointed and disheartened.
Our rehoming team carefully reviews every application on an individual basis, taking into consideration the information provided about a person's home, location, lifestyle and circumstances, alongside the individual needs, behaviour and requirements of the dogs in our care. As every dog is different, there is no single set of circumstances that will be suitable for every dog, and decisions are made on a case-by-case basis with the welfare of each dog at the heart of the process.
Our Training & Behaviour and Rehoming teams work extremely hard to understand each dog's needs and to make responsible decisions about their care and placement. We know that this process can sometimes feel frustrating, particularly when you are a genuine dog lover who simply wants a canine companion, but our priority must always be finding the right and safest match for each individual dog.
We are sorry that your experience has not met your expectations, and we appreciate you raising your concerns. If you would like to discuss your experience or provide further information, you are welcome to contact our Feedback and Complaints Team via email at letusknow@dogstrust.org.uk or through our website at dogstrust.org.uk/letusknow.
Kind regards
Holly
Dogs Trust
Wonderful
Attentive staff, clear communication. So happy we adopted from them, all dogs that come through their door are lucky to be in the care of such knowledgable organized staff.
7 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Tina,
Thank you for such a lovely review!
It's lovely to hear you found the team to be knowledgeable and organised, our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.
We're always here to lend a helping paw if you need any support!
Best wishes
Holly
Dogs Trust 🐾
Professional but kind.
All the staff were extremely professional but kindly. All very helpful. Adoption papers were all explained and we were able to meet and talk to the ‘foster parent’ , with whom our dog had been staying . This was very useful in having first hand views on behaviour and temperament.
21 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Jane,
Thank you so much for your review!
We always aim for a paw-sitive experience and we are so glad you found the team to be professional and kind, we are pleased this stood out for you throughout your adoption journey.
We hope you and your new pooch enjoy making many happy memories together!
Best wishes
Holly
Dogs Trust 🐾
Dogs Trust found me the ideal dog
Dogs Trust found me the ideal dog. They matched all the criteria I set and were able to come up with exactly what I was looking for.
The whole team at Digs Trust were really friendly and welcoming and also helpful and supportive.
12 april 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Averil,
Thank you for your kind review!
Our team go the extra mile to ensure that everyone visiting feels supported and listened to throughout the process, so it’s lovely to know that this came across during your experience.
Thank you again for getting in touch!
Best wishes
Holly
Dogs Trust 🐾
Everyone was very helpful at all times
Everyone was very helpful at all times.
We are very lucky to have to have found Rio who is a lovely dog and is very responsive to his name and many commands. His only fault is stealing food!!
He is good with other dogs and people although does jump up sometimes. Everyone loves him. He is very affectionate. He can be left for a few hours. He has an hour in our local woods each morning and a short poo walk before bedtime. He loves running around our verybig garden and chases the squirrels.He always stays within it’s boundaries.
We would be very pleased to have news of his partner Flynn?? Please. 🙏
He was immaculately clean when we got him
Thank you dogs trust xx
20 maj 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Val,
Thank you so much for your lovely review!
It is so lovely to hear how well Rio has settled in and how many friends he is making already.
Thank you for giving him such a loving home to thrive in! We hope you enjoy making many happy memories together.
To look into the update on Flynn, please give our customer support centre a call on 0303 003 0000 and a friendly member of the team may be able to look into this for you.
We're always here to lend a helping paw if you need any support!
Best wishes
Holly
Dogs Trust 🐾
Contacted throughout our process of…
Contacted throughout our process of adopting Ruby, initial contact to booking in meetings to setting up taking her home and follow on care after.
20 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Rob,
Thank you for your lovely review.
It's fantastic that you found our Rehoming Centre and your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
We hope you and Ruby enjoy making many happy memories together.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
So many thanks to DogsTrust Shoreham for helping us find our Molly :-)
We lost our lovely dog of nearly 14 years just after Christmas. Anyone who has lost a dog understands how painful the whole thing is... Three months later we realised the void in our lives was a dog although we thought that we couldn't possibly have another :-) We thought long and hard and decided that we would look at Rescue Dogs and were so glad we did. We have now had our Molly for four months and she has been wonderful. She is much loved and cared for and is quite a well known character in our neighbourhood. She grows in confidence everyday and never ceases to amaze and amuse us. Considering her awful first years this is amazing. None of this would have been possible without the understanding, support and sheer professionalism of the amazing DogsTrust and ALL the staff who were involved in the whole adoption from start to finish. With their advice, support and understanding we look forward to every day with our amazing Molly. My wife and I cannot recommend the DogsTrust enough. Thank you to everyone at the DogsTrust both locally and nationally.
21 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning David,
Thank you so much for sharing such a lovely review.
It is wonderful to hear that Molly has settled in so well and has thrived so much in 4 months! Thank you for giving her such a loving home to thrive in.
It's lovely to hear our Shoreham team supported you and your wife through the process, especially after such a difficult loss.
Thank you for giving Molly a second chance at life and for taking the time to let us know how she is getting on.
Best wishes
Holly
Dogs Trust 🐾
The team at dogs trust really care…
The team at dogs trust really care about the dogs. We had a great experience going through the adoption process.
9 maj 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Karen,
Thank you for your kind review!
We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
Staff are brilliant
Staff are brilliant. Really care about the dogs. Dogs welfare comes first. Really positive experience.
20 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning William,
Thank you for your kind review!
It is lovely to hear that you had such a positive experience, our teams always strive to ensure everyone feels supported throughout the process.
We're always here to lend a helping paw if you need any further support!
Best wishes
Holly
Dogs Trust 🐾
Happy experience
The centre was absolutely pristine, with lots of inside space. The fields area was large and perfectly safe to meet and take new dog for a walk. It was clear that animal welfare was at the forefront of every interaction.
The staff were very friendly and informative. The behaviour talk was particularly useful (for me and new dog).
18 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Adrian,
thank you for your lovely review!
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming and safe, so it’s lovely to know that this was reflected in your experience. It is fantastic you found the team to be friendly and informative!
We hope you and your new pooch enjoy making many happy memories together.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
The way dogs trust listened to us and…
The way dogs trust listened to us and how they spoke to us with advice. The way you guys run the rehoming centre, the love for all the dogs you take care of, for all the time and effort you all put in.and thank you for finding our forever little friend.
18 augusti 2026
Omdöme utan inbjudan
Svar från Dogs Trust
Good morning Rob,
Thank you so much for your kind review!
It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
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