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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

DO NOT USE THIS COMPANY FULLSTOP! All Elizabeth Arden items (FACE PRODUCTS) ALL ARE BETWEEN 2 1/2 to 4 years old. Who wants to put a 4 Yr old Retunol ceramide capsule on their face!....NOT ME!!! Custo... Se mer

Betygsatt 5 av 5 stjärnor

I've made several purchases from this website & have never had any problems. Items always arrive packaged really well in bubble wrap & always arrive quickly. They have a great selection of perfumes &... Se mer

Betygsatt 5 av 5 stjärnor

Initially skeptical, however I continued to place an order for L'ocataine body moisturiser for £21 instead of £42. They disclosed the box as being damaged but the product was good as new! It came with... Se mer

Betygsatt 1 av 5 stjärnor

Poor quality/faulty products sent out. Contact by telephone no one is ever available to deal with your complaint. Staff not helpful.. Sent pictures of faulty goods, so it could be investigated no res... Se mer

Företagsinformation

  1. Leverantör av skönhetsprodukter
  2. Leverantör av kosmetika och parfymer

Informationen kommer från olika externa källor

Buy discount cosmetics and fragrances from direct cosmetics - high street quality without high street prices.


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

144 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Excellent experience

Excellent experience. Brilliant prices, quick dispatch and great range of products.

Items came very well packaged and all smell lovely.

Thank you!

11 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely Legit.

Absolutely Legit.

I was apprehensive to buy from here as the prices were very very good and the reviews on here are quite mixed.

So instead of buying what I actually wanted, I bought a copy of a perfume I already owned, to see if the scent was the same. It was, its the exact scent I expected and the packaging is very good.

For those experiencing issues with their scents being out of date or not smelling right may I just remind you that some of the perfumes sold here aren't actually made anymore (including the one I bought) and perfume does have an expiration date.

13 januari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Purchased item that turned out to be out of stock

Purchased a lipstick from them via eBay. I was really happy that I'd found a bargain - something that I'd been after for ages. The next day I received an email to say they were out of stock. I was left feeling so let down.

Directcosmetics would better keep up wit their actual stock levels and do more inventories to keep on top of things. This would alleviate customer frustration.

Maybe people should email DC first to find out if they still have what you're after. I certainly will think twice before purchasing from them again as I don't want to be let down.

31 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Initially skeptical- but pleasantly suprised

Initially skeptical, however I continued to place an order for L'ocataine body moisturiser for £21 instead of £42. They disclosed the box as being damaged but the product was good as new! It came within 3 days and I am pleasantly surprised. Outer box was damaged slightly, although noting major as I am still able to gift it. The hygiene seal has been ripped but the product is full and all seems legit to me. Great saving as I can't seem to find it anywhere else for as cheap. Highly recommend

9 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy!

This was my first order from this company and I'm impressed. The website was easy to use, the goods (Maybelline nail polish) were tracked by Royal Mail with regular updates and were exactly as requested, arriving within four days of placing the order.

25 november 2020
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

DISAPPOINTED

Ordered two bottles of Ted Baker X20 as Christmas stocking fillers for my sons, but really disappointed that they didn't arrive in Ted Baker packaging, they just had a bit of white cardboard around them, yet when you look at their site everything is packaged in brand name oackaging?

2 november 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not a genuine item

I bought Marc Jacobs Splash perfume in Cucumber after discovering it had been discontinued. The bottle looked promising, although no labels on it. I still had a little bit of my old one left and so sprayed a different one on each wrist. But the smell is nothing like the original and lasted about an hour. Customer service was shocking and replied with a 'we only sell genuine products' message. My experience would lead me to think it's not genuine and I would actively avoid them.

12 oktober 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dodgy!

Received empty tube of concealer!! For the first time I am speechless...

10 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience

I had a very good experience with Directcosmetics my items arrived very quickly and well packaged. Very good price cheaper than other online websites

16 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Joop ??

Ordered joop, used it and your lucky if the smell lasts an hour and has a strong alcohol smell, compared it to bottle I got from boots, boots one still strong four hours later, aweful will not buy again.

4 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful Customer Service

This is the worst company I've ever had to deal with. First of all my address was incorrect on the order, I can only assume the system altered it after I submitted it. I emailed the customer 'care' team. Instead of offering to help or even apologising they blamed me! When I replied to the email again my email address had been blocked! When my order finally arrived it was a tester... states on the box 'Tester - Not For Sale'. My complaint has still not been addressed. This was a Christmas gift which I was honestly embarrassed to give. I would urge people NOT to use this company.

10 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service, genuine products

I've been buying perfumes from them for years now. Good value original products and excellent service every time!
Many thanks for your friendly and efficient customer support

10 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy Customer!

Happy Customer!

I actually ordered through fruggo.com, because there werent as many reviews for direct cosmetics, and the reviews for fruggo were better. However, when the perfume arrived, the shipping slip was from direct cosmetics "via fruugo". This is not an issue for me. I dont mind where it comes from, so long as I get what I ordered.

I ordered a perfume which I wasnt able to find anyhere else (Only Fruggo and Direct Cosmetics had it - Guessing it might have been discontinued) I wasnt sure whether to order from either of these websites or not being as i hadnt used them before. I think my main concern was whether the product was genuine, or a ripped off version (being as I couldnt get it anywhere else). I am 100% totally happy with my purchase and would be happy to order directly from this website next time. It is the real deal, a genuine perfume, it was very reasonably priced, and it was well packaged. 5* review from me.

I will also leave the same review on fruggo being as that is where i actually placed my order.

19 augusti 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t trust this company

Don’t trust this company! I ordered a Clarisonic Mia 2 and found out through Clarisonic they are an unauthorized dealer. No wonder the item broke less than a year after I paid full price. It’s been 2 months and I’m still waiting on the replacement after paying out of pocket to ship my old one back. This is a scam. I called and nobody answered the phone. Buy via Clarisonic direct next time. Beware!

12 juli 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with my purchase and…

Very happy with my purchase and delivery. I didn't know what to expect having read reviews, knowing the packaging might have some damage (from description) I was surprised to see it wasn't what I'd consider damaged, I would never have known, and I was only interested in the contents of the perfume inside anyway. Great product, great price, super quick delivery.

3 mars 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dissapointment!

I ordered 3 pieces of Madonna ' s perfume Truth or dare, but I have only recived 1.. Full amount have been drawn through... This is not okay!!

1 februari 2019
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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