Nadia helped us so much. She gave us lots of information & different options. Explained everything extremely well. Nothing was too much trouble. Every thing went smoothly.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Se mer
Företaget har svarat
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Se mer
Företaget har svarat
I visited DFS in Thanet to look at sofas. From the moment I walked in I was greeted with a smile. When my decision was made 'The Pierson EXP POWER REC MUSIC collection' I spoke with Roger, who was pr... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
189 Westwood Road, CT10 2NU, Broadstairs, Storbritannien
- 0333 999 9841
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff and customer service are…
Staff and customer service are brilliant, staff performance was excellent
26 juni 2026
Svar från DFS Furniture - Westwood Cross
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Roger was very helpful.always…
Roger was very helpful.always explaining about different sofas size's colour and materials.no rushing you
Into anything.very professional.glad we went there.
26 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service
Great service, explained all the information well and very knowledgeable team. Thank you
26 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello Ken,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I went in to see 2 chairs I'd seen on…
I went in to see 2 chairs I'd seen on my phone. I was met by a lovely young lady who said that there was only one in the shop, which I looked at. Then she said there were 3 more very similar. I chose one and she helped me with the colour. I told her I was .moving to Portsmouth would that be a problem. She offered me coffee and explained everything to me. I left D F S feeling on top of the world knowing my chair can be delivered to Portsmouth that lovely young lady's name is Louisa. Thank you very much.
23 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello Shirley,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Louisa.
Kind regards,
Lia
DFS Customer Support
Extremely helpful with the purchase of…
Extremely helpful with the purchase of a new sofa, especially Mandy who helped us through the process of choosing which sofa was best for us.
23 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
All staff who I spoke to were extremely…
All staff who I spoke to were extremely helpful and friendly
20 juni 2026
Svar från DFS Furniture - Westwood Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service.
20 juni 2026
Svar från DFS Furniture - Westwood Cross
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
A really positive experience with shop
A really positive experience with shop, products and sales man.
20 juni 2026
Svar från DFS Furniture - Westwood Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
My experience with dfs was very good…
My experience with dfs was very good and helpful on the sofa I picked out.
19 juni 2026
Svar från DFS Furniture - Westwood Cross
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly staff and really helpful
Very friendly staff and really helpful. Let us know about everything we needed to know and was a lovely experience overall
11 juni 2026
Svar från DFS Furniture - Westwood Cross
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great all round Experience
Our advisor was really helpful, asked all the right question and made the whole experience very easy.
15 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I had a wonderful experience
I had a wonderful experience. The process was made easy, information given and all questions answered. No hard sale pushing things you don’t want.
14 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Originally visited a few weeks earlier and the lady we saw was extremely informative and knowledgeable about the product even though we said we were not ready to buy.
Today returned and Roger followed up without repeating the same information.
Excellent service and extremely friendly manner without being over bearing.
14 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Good experience at DFS Westwood Cross
Had a lovely experience at DFS Westwood Cross today when we was buying a new sofa. All the staff where very friendly and we had Georgie served us and she was very helpful and explained everything as we went along. No pressure to buy anything and have a look around before deciding. Would definitely use DFS again in the future and thankyou for all your help.
14 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Mandy was fantastic and helped us…
Mandy was fantastic and helped us choose exactly what we wanted. She then guided us through our purchase and supplied us with drinks
14 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello Andy,
Thanks for your lovely feedback, we’re glad to hear Mandy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.