Nadia helped us so much. She gave us lots of information & different options. Explained everything extremely well. Nothing was too much trouble. Every thing went smoothly.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Se mer
Företaget har svarat
I visited DFS in Thanet to look at sofas. From the moment I walked in I was greeted with a smile. When my decision was made 'The Pierson EXP POWER REC MUSIC collection' I spoke with Roger, who was pr... Se mer
Företaget har svarat
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
189 Westwood Road, CT10 2NU, Broadstairs, Storbritannien
- 0333 999 9841
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Westwood Cross
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Not telling us the right information
5 juli 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for your review, please accept our apologies if you have not received the correct information regarding your order. If you are unsure of anything please do call our team on 0333 9999 777.
Kind Regards,
Holly M
DFS Customer Support
Super customer service from Paul at…
Super customer service from Paul at Broadstairs- really knowledgeable and helpful.
5 juli 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer experience
The showroom, the quality of the sofa's and the staff (Louisa) were very good. Thanks Louisa for all of your help and advice
3 juli 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Lovely staff
Lovely staff, they don’t pounce on you like other stores.
Very helpful and quick service that was appreciated.
4 juli 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Pleasant staff
Pleasant staff. Good choice of armchairs. Very quick delivery. Good cup of coffee
1 juli 2026
Svar från DFS Furniture - Westwood Cross
Good Morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
Recommended
Mandy answered all of our queries with patience. Explained how we can get the most out of our purchase. We are very happy with our experience.
30 juni 2026
Svar från DFS Furniture - Westwood Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Mandy was very professional and…
Mandy was very professional and informative in a very relaxed way.
30 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Mandy you was exceptional!
We were thoroughly impressed with the exceptional service we received. Every member of the staff was incredibly polite and attentive throughout our visit. Especially the lovely worker Mandy. Her professionalism truly enhanced our experience. It was a pleasure to be looked after with such care. She went through everything with us in regards to finance and broke everything down since it was the first time we was buying a sofa and made the process effortless. 10 out of 10 for service and knowledge. 100% recommend Westwood cross.
30 juni 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Westwood Cross
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Came into store to look around, was greeted as soon as we was seen by a lovely lady named Mandy. She was exceptional with us as we was buying our first sofa and wanted to make sure we understood everything and the procedure for doing finance. She made it a breeze! Totally would recommend shopping in DFS, what a lovely team and respect the work they do. 10 out of 10 service!.
30 juni 2026
Svar från DFS Furniture - Westwood Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer Service was great and products…
Customer Service was great and products are always wonderful. Thankyou
29 juni 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Visited Sidcup store very very helpful…
Visited Sidcup store very very helpful then ordered it from Westwood Cross store as at is more local to us. All staff were very helpful
28 juni 2026
Svar från DFS Furniture - Westwood Cross
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience no pushy sales good…
Great experience no pushy sales good customer service would highly recommend
28 juni 2026
Svar från DFS Furniture - Westwood Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good service from sales person
Good service from sales person , Nadia.She was very informative and thorough, made the whole experience a delight.Covered everything we needed to know .
25 juni 2026
Svar från DFS Furniture - Westwood Cross
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Nadia met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Staff and customer service are…
Staff and customer service are brilliant, staff performance was excellent
26 juni 2026
Svar från DFS Furniture - Westwood Cross
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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