DFS Furniture - Westwood Cross Omdömen 

3 930
TrustScore 5 av 5

4,9

189 Westwood Road, CT10 2NU Broadstairs, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The sales man Roger was very attentive and informative about the sofa we chose. He was also very knowledgable about the company which he seemed very proud to be part of. The buying of our new lovese... Se mer

Betygsatt 5 av 5 stjärnor

Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed. Georgie was very help... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but y... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We had a wonderful shopping experience at DFS Westwood cross. Mady was very helpful and approachable. Explained the process clearly and gave us all the information we needed to choose our sofa as wel... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • 189 Westwood Road, CT10 2NU, Broadstairs, Storbritannien

  • 0333 999 9841

4,9

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(3 930)

96 066 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The sales man Roger was very attentive…

The sales man Roger was very attentive and informative about the sofa we chose.
He was also very knowledgable about the company which he seemed very proud to be part of.
The buying of our new loveseat was very easy which was great,he even made me and my husband a cup of tea which was kind of him.

14 augusti 2026
Betygsatt 5 av 5 stjärnor

She was really good

She was really good

12 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello Jessica,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The service was amazing we was with…

The service was amazing we was with Mandy and she helped me out so much and she was so lovely and very helpful and my two girls was getting abit overwhelmed and she got colouring out for them and my girls was so happy 😊 she helped me fill out the forms to get the sofa I feel in love with thankyou so much also the other man working there was so lovely too

11 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello Olivia,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mandy helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Very friendly and explained everything a very happy customer

10 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

We had a wonderful shopping experience…

We had a wonderful shopping experience at DFS Westwood cross. Mady was very helpful and approachable. Explained the process clearly and gave us all the information we needed to choose our sofa as well the ongoing care. Fantastic customer service 👍👍

10 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello Cynthia,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The assistant had an excellent…

The assistant had an excellent knowledge of products and delivery information. Helped us choose exactly what we wanted and would highly recommend her.

16 juli 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Helpful friendly staff

Helpful friendly staff. They were not pushy which we really like. They gave us time to browse.

9 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very helpful staff and no hard sell

Very helpful staff and no hard sell

9 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Betygsatt 5 av 5 stjärnor

Chair purchase

Helpful and friendly

8 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great service

Staff were very friendly and helpful. Couldn’t fault them

7 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello Jane,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Sofa buying

We spent a good few hrs in the Broadstairs shop. They answered all our questions, we changed our minds on 2 sofas but they stuck with us, we was offered coffee and tea too. Nothing was too much. Thank you DFS

30 juli 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Friendly efficient staff

Friendly efficient staff, I was given space to explore but staff attentive when I was ready to order. Very knowledgeable staff.

6 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Good selection plus finance options

Good selection of soft furnishings, styles and colour a plenty with modern show rooms and friendly knowledgeable staff.

9 juli 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great staff in store

Paul, Francesca and Mandy were excellent when helping me pick my new sofa

4 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Mandy introduced herself soon after we…

Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but you could always see someone if you needed help.
When I had almost decided on a sofa, Mandy appeared, and was able to answer all my questions. She was knowledgeable about the products, and found me a suitable foot stool to match my sofa. She also talked me through the sofa care 5 year plan, which I purchased. Absolutely perfect service.

4 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Paul was so friendly

Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my purchase.

3 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great big show room and friendly staff…

Great big show room and friendly staff who wernt pushy.

2 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Betygsatt 5 av 5 stjärnor

Pleasant experience

Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed.
Georgie was very helpful once we decided what sofa bed we liked. Showed us how bed pulled out went through swatches with us. Once purchased was decided she went through every step carefully with full explanation. Georgie made the sale a very enjoyable experience

2 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Outstanding service

The person dealing with my request was extremely helpful, knowledgeable in the products and was attentive to my requirements.

2 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great service

The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was helpful with making a decision.

1 augusti 2026
Logotyp för DFS Furniture - Westwood Cross

Svar från DFS Furniture - Westwood Cross

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

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