Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Se mer
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We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Se mer
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Mandy & Paul were just great. Welcoming, knowledgable and really helpful. Mandy took on board what we wanted and worked patiently to get us the right suite and in the colours we preferred. Just really... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
189 Westwood Road, CT10 2NU, Broadstairs, Storbritannien
- 0333 999 9841
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mandy & Paul were just great
Mandy & Paul were just great. Welcoming, knowledgable and really helpful. Mandy took on board what we wanted and worked patiently to get us the right suite and in the colours we preferred. Just really happy with our choices and can’t wait to get it! Thanks guys for making our purchase easy.
8 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great customer service
Great customer service. Fully explained everything in good detail.
8 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
The salesman was very helpful without…
The salesman was very helpful without being pushy
31 augusti 2026
Svar från DFS Furniture - Westwood Cross
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Paul who I worked with was very helpful…
Paul who I worked with was very helpful and knowledgable about the sofas, which made a very quick and easy sale.
6 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Westwood Cross
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Helpful staff and easy purchase!
Francesca was extremely helpful and made the process of ordering our new sofa quick, easy and hassle free!
6 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
PAUL WAS VERY HELPFUL
PAUL WAS VERY HELPFUL, NO PRESSURE, HE JUST DIECTED US TO THE FURNITURE SHOWING OUR SPECIFICATIONS.
5 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Paul.
Kind Regards,
Jordan
DFS Customer Support
Mandy was brilliant
Mandy was brilliant, very friendly and professional, she went through everything thoroughly. Excellent customer service.
5 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mandy.
Kind Regards,
Jordan
DFS Customer Support
Nadia was excellent -very informative
Nadia was excellent -very informative, polite and pleasant - the store had a good stock to choose from- all in all a happy customer
5 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thanks for your lovely feedback, we’re glad to hear Nadia met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Francesca's service and customer care…
Francesca's service and customer care has been absolutely impeccable.
She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy, nor trying to make a hard sell. Or dismissive due to our long consideration time, trying to ensure it is all the right choice, be it colour, material or product.
We cannot recommend her and her sales approach high enough. We feel she is an attribute to the company, especially at such a young age.
4 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Francesa.
Kind regards,
Lia
DFS Customer Support
I knew what I wanted… the lady…
I knew what I wanted… the lady processed it nice and quickly. No fuss
3 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Francesca at Westwood Cross was really…
Francesca at Westwood Cross was really helpful and patient.
2 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
A very positive experience with DFS
We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process.
What we particularly appreciated was that there was no pressure or constant questioning while we were looking around. They gave us the space to make our own decision, but were there when we needed advice or had questions. Everything we needed to know was explained clearly, and the advice we received was genuinely helpful.
It made the whole experience relaxed and enjoyable rather than feeling like we were being pushed into a purchase.
Overall, a great experience with DFS and we would happily recommend them to others.
1 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
helpful staff without being too pushy
1 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Louise was very helpful
Louise was very helpful. I didn't feel rushed and she went over and above to answer all my questions. I was however a bit disappointed to find that although the sofas had an express delivery of 7 days on it. It only applied to the 3 and 4 seater. I wanted a 2 seater version so have to wait longer
2 september 2026
Svar från DFS Furniture - Westwood Cross
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Louise.
Kind Regards,
Jordan
DFS Customer Support
Friendly
Friendly , welcoming and informative staff. Not pushy, but helpful and a pleasure to deal with. We were assisted by Georgie and Gareth.
26 augusti 2026
Svar från DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service.
The young girl that served me was very helpful went above a beyond.she was very patient as I had 3 children with me.
1 september 2026
Svar från DFS Furniture - Westwood Cross
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
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