DFS Furniture - Grantham Omdömen 

2 246
TrustScore 5 av 5

4,9

Gonerby Road, NG31 8AU Grantham, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 246)

93 905 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

5 Star Service

Andrew was very knowledgeable and approachable. He took the time to explain everything clearly, answered all my questions, and made the whole experience comfortable and stress-free. Excellent customer service. I’d happily recommend him and DFS to anyone and wouldn’t hesitate to buy from them again.

16 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good morning,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Andrew.

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Had a very positive experience at DFS…

Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.

When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.

This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!

10 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good morning Lucy,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

We was serverd by Sammy who was really…

We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊

18 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

It was all good from start to finish

It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks

17 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good afternoon Neil,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Betygsatt 4 av 5 stjärnor

Good range

Good range , helpful staff , offering the product I was looking for at a reasonable price.
Not impressed by the ‘Ryan Air’ type extras menu i.e delivery , cushion content , guardsman etc.

16 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good afternoon Andrew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent service ..

Excellent service ... very well looked after by the sales advisor who made sure we knew what we buying and all the aspects of the purchase. We now await the delivery...

16 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Lorraine A
DFS Central Customer Support

Betygsatt 5 av 5 stjärnor

Big thank you to Paige today for her…

Big thank you to Paige today for her time, expertise and warmth whilst thinking about buying another sofa. She was very engaged and knowledgeable about all the products and services. She wasn’t pushy and seemed to take a genuine interest in what we were buying, the space it was going into and how it would fit our lifestyle. Made the whole process feel much more smooth and enjoyable. Would very much recommend buying in store than online, and if in store, then having visited many DFS branches - Grantham stands out for all the right reasons.

15 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very friendly staff great knowledge…

Very friendly staff great knowledge easy to talk to.

14 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

We appreciate you sharing your experience. We're so happy to hear our staff were friendly, knowledgeable and approachable for you!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Sofa Purchase

Very good customer service from Dan he was there when needed and gave a great service everything explained fully in a friendly manner, can’t comment on the sofa I bought as not received yet.

7 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

We appreciate you sharing your thoughts. We're glad that you were provided with great customer service in store and that everything was explained in a friendly manner. We hope you enjoy your new sofa.

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

helpful staff

12 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Betygsatt 5 av 5 stjärnor

Exceeded my expectations with the knowledge and professionalism

The knowledge of the agent I dealt with, very open and honest when I was shooting questions at her. Pleasant and polite throughout my visit. Gave me confidence to make a purchase without any sales patter or pressure. I knew what I wanted and wasn't swayed with my decision.
Very chatty and personal touch added. Great customer service from Demi, professional and a pleasure to work with. A credit to your business.

12 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

We appreciate you sharing your feedback with us. We're happy to hear that you had a positive experience and that you were satisfied with the service you received. We value you taking the time to leave us a review.

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great selection

Great selection, friendly sales team that arent pushy and leave you alone to browse. Yet able to assist when required.

12 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

We're happy to hear that you enjoyed our selection and found our sales team helpful but not overbearing. We appreciate your positive feedback very much!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Just popped in to Browse We popped into DFS Grantham and was met…

We popped into DFS Grantham and was met by Chloe .
She was extremely helpful but certainly not over powering and was happy for us to have a look around the showroom and told us that she would be on hand to ask any questions,
We left the store and came home to take some measurements and Chloe had emailed us the price of what we were looking to buy which made it soooo much easier once we were ready to place the order
We ended up ordering a 4 seater along with a 3 seater and ex large bench

8 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Lorraine A
DFS Central Customer Support

Betygsatt 5 av 5 stjärnor

Really straightforward

Really straightforward. Great service

11 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Good Morning Neil,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great service

Great service. Very clear and efficient

10 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Delivery Charge

The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.

9 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Top bloke

Top bloke. Ticked every box

8 januari 2026
Logotyp för DFS Furniture - Grantham

Svar från DFS Furniture - Grantham

We're happy to hear that we ticked every box for you. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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