The showroom was very nice and welcoming, the staff gave use time to browse without being pushy. When our decision was made the sales person explained everything very clearly, and answered all our... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On entering the store, a lovely young store assistant called Paige approached my wife and I and asked if we needed any assistance. We said yes please. She gave us all the information about a sofa we... Se mer
Företaget har svarat
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Se mer
Företaget har svarat
The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Gonerby Road, NG31 8AU, Grantham, Storbritannien
- 0333 999 9743
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Grantham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Delivery Charge
The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.
9 januari 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Grantham
We're happy to hear that we ticked every box for you. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Large showroom and helpful staff
Large showroom and helpful staff. I found the range of furniture available very good. All the staff were very helpful, initially asking if I wanted help and then backing off until I had questions and wanted to place an order. Everybody was so friendly and knowledgeable.
7 januari 2026
Svar från DFS Furniture - Grantham
We appreciate you taking the time to share your positive experience. We're glad to hear that our team members were helpful and knowledgeable and that you found our furniture selection to be very good. Thank you!
Kind Regards
Vanessa
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The lad who served us couldn’t be more…
The lad who served us couldn’t be more helpful and friendly wish all were like him
6 januari 2026
Svar från DFS Furniture - Grantham
Good morning Terence,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Grantham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
Fabulous care from staff
Fabulous care from staff ? From start to finish xx nothing was to much trouble ? THANKYOU so much xx
29 december 2025
Svar från DFS Furniture - Grantham
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Really helpful and friendly
Really helpful and friendly with making our decision, no pressure, everything was explained well when we made the purchase.
3 januari 2026
Svar från DFS Furniture - Grantham
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service
Staff were very friendly and helpful. Explained everything very thoroughly
3 januari 2026
Svar från DFS Furniture - Grantham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great sales experience and felt the…
Great sales experience and felt the service was very transparent.
27 december 2025
Svar från DFS Furniture - Grantham
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Country Living sofa was great
We found the Country Living sofa was exactly what we wanted. Dan was friendly and efficient. All good.
3 januari 2026
Svar från DFS Furniture - Grantham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Hassle free no pressure browsing
Hassle free browsing, knowledgeable and friendly staff, all round a nice experience
3 januari 2026
Svar från DFS Furniture - Grantham
Good Afternoon Andrew,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Grantham 5 stars, Peterborough 0aul
The young lady at Grantham was 1st class. She was helpful,cheerful, asked a question she couldn't answer and she went to find out, coming back with the answer and a detailed explanation. 12 out of 10. We left having purchased with a big smile on our face. The only fly in the ointment was our visit to the Peterborough store last night, we were there to purchase and the young woman there coudn't be bothered leaving us and other customers without attention, only focussing on giggling with a male staff member on sofas in the corner. Grantham it is from now on despite the long drive. DFS, find staff interested in doig there job.
3 januari 2026
Svar från DFS Furniture - Grantham
Good Afternoon Paul,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Grantham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Our sales rep. I believe she was the manager. Was very helpful. Sat through the whole process with us and showed me and my partner a couple of sofas.
The process was quick and simple would 100% recommend
2 januari 2026
Svar från DFS Furniture - Grantham
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Polite staff
Lovely salesman, not pushy. Very knowledgeable about the sofa and listened to what we wanted, offering advice when needed.
1 januari 2026
Svar från DFS Furniture - Grantham
We appreciate you taking the time to share your experience. We're happy to hear that our team member was helpful and knowledgeable about our sofas.
Kind Regards,
Vanessa
DFS Customer Support
New sofa, Grantham DFS.
From the minute we walked in (we weren’t jumped on ) the staff (Sammy) at the store was so nice, she answered all our questions, and left us to make decisions without any pressure. She took us through the process right till the end and made us feel important. We would def recommend the Grantham store and Sammy if you are looking for a new sofa .
1 januari 2026
Svar från DFS Furniture - Grantham
We appreciate you taking the time to share your experience. We're happy to hear that our staff made you feel valued and provided excellent service without pressure. Thank you for recommending our store!
Kind Regards,
Vanessa
DFS Customer Support
having the pleasure of Demi to discuss…
having the pleasure of Demi to discuss the new furniture and very well experianced in her job. we both felt comfortable discussing all aspects and made us feel very welcome which was a pleasure.
we both thought that when we left that the staff all seemed happy in there work which also makes you want to return ready for your next piece if furniture as we have always bought from DFS Grantham and each time we visit it gets better.
28 december 2025
Svar från DFS Furniture - Grantham
We appreciate you sharing your positive experience with us. We're happy to hear that you felt comfortable discussing your furniture needs and that our team made you feel welcome. We value your continued patronage and look forward to seeing you again.
Kind Regards,
Vanessa
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.